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Computer Information System Jobs in Maine (NOW HIRING)

Information System Support Specialist

Augusta, ME ยท Hybrid

$22.82 - $31.61/hr

The ideal candidate will have strong customer service skills with prior general Information Technology knowledge of computer systems, software, and applications. The candidate should be able to ...

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Utilize company ticketing system to log, track, prioritize, and resolve support issues within ... Bachelor's degree in computer science, information systems or related field is preferred * Industry ...

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Computer Information System information

See Maine salary details

$11

$24

$38

How much do computer information system jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for computer information system in Maine is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $28.61 per hour, depending on experience, location, and employer.

What are Computer Information Systems?

Computer Information Systems (CIS) is a field that focuses on the use of computer technology to manage and process information within organizations. It combines principles from computer science, business, and information technology to help businesses and institutions solve problems, improve operations, and make data-driven decisions. Professionals in CIS may work with databases, networks, software development, cybersecurity, and systems analysis. The field is broad and offers various career paths in both technical and managerial roles.

What jobs can I get with an IT degree?

With a Computer Information Systems degree, common jobs include systems analyst, network administrator, database administrator, IT support specialist, cybersecurity analyst, and software developer. These roles often require knowledge of programming, networking, and security tools, and may benefit from certifications like CompTIA or Cisco. Job responsibilities typically involve managing information systems, troubleshooting technical issues, and ensuring data security.

What jobs can you get with BSIT?

A Bachelor of Science in Information Technology (BSIT) prepares graduates for various roles such as systems analyst, network administrator, IT support specialist, database administrator, cybersecurity analyst, and software developer. These positions typically require knowledge of programming, networking, and security tools, and may involve working in office or technical environments. Certifications like CompTIA or Cisco can enhance job prospects.

What careers can I do with ICT?

With a background in Information and Communication Technology (ICT), you can pursue careers such as network administrator, cybersecurity analyst, systems analyst, software developer, IT support specialist, and database administrator. These roles often require knowledge of programming, networking, security protocols, and relevant certifications like CompTIA or Cisco certifications.

What are the key skills and qualifications needed to thrive as a Computer Information Systems (CIS) professional, and why are they important?

To thrive as a Computer Information Systems professional, you typically need strong analytical skills, a solid understanding of IT infrastructure, and a degree in computer science, information systems, or a related field. Familiarity with database management systems, programming languages, and certifications such as CompTIA, CISSP, or Microsoft Certified: Azure Fundamentals is valuable. Problem-solving ability, effective communication, and teamwork are standout soft skills in this role. These competencies ensure efficient management of technology resources, support business operations, and drive organizational success.

What can you do with a computer information system degree?

A computer information systems degree prepares individuals for roles such as systems analyst, database administrator, network administrator, or IT consultant. Graduates can work in areas like software development, cybersecurity, data management, and technical support, often using tools like SQL, networking protocols, and project management skills.

What are some common challenges faced by professionals in Computer Information Systems roles, and how can they be addressed?

Professionals in Computer Information Systems often encounter challenges such as staying current with rapidly evolving technologies, managing complex IT projects, and ensuring strong communication between technical teams and non-technical stakeholders. Successfully addressing these challenges typically involves ongoing professional development, effective project management practices, and fostering collaboration across departments. Many organizations also encourage CIS professionals to participate in cross-functional meetings and training sessions to bridge knowledge gaps and enhance teamwork.
What are the most commonly searched types of Computer Information System jobs in Maine? The most popular types of Computer Information System jobs in Maine are:
What cities in Maine are hiring for Computer Information System jobs? Cities in Maine with the most Computer Information System job openings:
Infographic showing various Computer Information System job openings in Maine as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $50,525 per year, or $24.3 per hour.

Information System Support Specialist

Maine

Augusta, ME โ€ข Hybrid

$22.82 - $31.61/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 11 days ago


Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.

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Office of Information Technology

Opening Date: June 25, 2026

Closing Date: July 10, 2026


Grade: 19 / Professional/Technical Services

Job Class Code: 0928
Salary: $22.82 - $31.61/Hourly (*Includes 15% recruitment and retention stipend, and eligible for an additional 5% training bonus)
Position Number: 040003624

Position Type: Full-Time

Location: Augusta

Telework: Available

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

OVERVIEW:

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees. OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies. This position will be working for the Service Desk answering inbound technical calls from State of Maine employees as well as some calls from the public. It is a fast-paced environment that is constantly evolving.

MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:

  • Practice Customer-focus, ensuring that our customers are heard and their needs are met.
  • Hold ourselves to a high level of Accountability by being transparent with our stakeholders.
  • Maintain an effective level of Responsiveness by providing timely updates in a proactive manner.
  • Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.

You will have an exciting opportunity to work with a team of motivated technicians at the MaineIT Service Center. This position provides tier 1 phone support for a variety of technology needs that State of Maine users have. The ideal candidate will have strong customer service skills with prior general Information Technology knowledge of computer systems, software, and applications. The candidate should be able to communicate quickly with teammates as well as write coherent and completed entries in tickets and knowledge base articles. The service desk hours of operation fall between 7AM and 5PM EST. This position is a hybrid position which offers remote work and requires some onsite work.

You will be part of a fast-paced environment with highly skilled IT professionals to support multi-user work groups crossing functional unit lines and this will include a full range of multi-user network operating system administration responsibilities.

RESPONSIBILITIES INCLUDE A DIVERSE SET OF ISSUES INCLUDING:

  • Mobile and IP Phones
  • Desktop and laptop hardware and software issues
  • Monitoring system security procedures and including malware removal and phishing prevention.
  • Provide administrative support to numerous applications and systems.

Work is performed under limited supervision. Good communication and teamwork are essential. We all help each other, regardless of our roles, thus a multi-technical skilled candidate with a diverse background in systems is preferred, and consideration will be provided to a candidate with knowledge of our State of Maine systems.

TYPICAL DUTIES INCLUDE:

  • Performs a full range of system administration functions to control systems and attain maximum utilization and efficiency.
  • Provides full user support for agency's standard application software to meet user/agency needs.
  • Conducts training to develop agency personnel skills in the operations and capabilities of applications and systems.
  • Staff Service Desk queue to take incoming calls.
  • Utilizing remote tools to provide technical support, the applicant should be able to troubleshoot and correctly diagnose hardware and software issues related to desktops, laptops, printers, and mobile devices.
  • Demonstrate flexibility to move between different teams if the need arises.
  • Tests and evaluates software and hardware products to determine applicability and value to agency operations.
  • Ability to perform work requiring lifting a minimum of 50 lbs. and/or physical exertion may be required.
  • Ability to document clearly and concisely every call taken including troubleshooting steps that may have been taken.
  • Contribute to and help maintain a large knowledge base.
  • Understanding ofcustomerrelationshipbest practices
  • Demonstrated desire to exercise accountabilityin a professional manner.
  • Demonstrated ability to respond in a timelyand effective manner to email and live messaging.
  • Understand the role of emotional intelligence in a technical service desk environment.
  • Ability to utilize active listening skills.

MINIMUMQUALIFICATIONS:

A high school diploma or general equivalency AND demonstrated experience in end user IT support.

APPLICATION INSTRUCTIONS:

Pleasesubmita cover letter along with a current resumeand three (3) professional references.

In order forus to properlydetermineif you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.

CONTACT INFORMATION: For more information or questions specific to the position, please contact recruiting.ggsc@maine.gov

The selected candidate willbe requiredto pass the required background checks (fingerprinting may berequired) as a condition of employment.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

  • Work-Life Balance - Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

  • Health Insurance Coverage - The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

  • Health Insurance Premium Credit - Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.

  • Dental Insurance - The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).

  • Retirement Plan - The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.

  • Gym Membership Reimbursement - Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

  • Health and Dependent Care Flexible Spending Accounts - Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

  • Public Service Student Loan Forgiveness - The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.

  • Living Resources Program - Navigate challenging work and life situations with our employee assistance program.

  • Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child-including fathers and adoptive parents-receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.

  • Voluntary Deferred Compensation - Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you're currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.

If you require a paper application, please download and print one HERE

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.