Manage system-related activities and proactively identify, report, and mitigate project risks ... Bachelor's degree in Information Technology, Computer Science, Engineering, or related field ...
Manage system-related activities and proactively identify, report, and mitigate project risks ... Bachelor's degree in Information Technology, Computer Science, Engineering, or related field ...
Manage system-related activities and proactively identify, report, and mitigate project risks ... Bachelor's degree in Information Technology, Computer Science, Engineering, or related field ...
Manage system-related activities and proactively identify, report, and mitigate project risks ... Bachelor's degree in Information Technology, Computer Science, Engineering, or related field ...
Manage system-related activities and proactively identify, report, and mitigate project risks ... Bachelor's degree in Information Technology, Computer Science, Engineering, or related field ...
Manage system-related activities and proactively identify, report, and mitigate project risks ... Bachelor's degree in Information Technology, Computer Science, Engineering, or related field ...
Senior HRIS Analyst
California, MO · Remote
$120.90K - $155.70K/yr
Manage Workday feature release updates and enhancements. Identify and implement opportunities for ... Extensive daily usage of a computer or workstation. Perform work from a remote location with stable ...
Senior HRIS Analyst
California, MO · Remote
$120.90K - $155.70K/yr
Manage Workday feature release updates and enhancements. Identify and implement opportunities for ... Extensive daily usage of a computer or workstation. Perform work from a remote location with stable ...
Sales Manager Remote
Maplewood, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Maplewood, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Pasadena Park, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Pasadena Park, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Breckenridge Hills, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Breckenridge Hills, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Lakeshire, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Lakeshire, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Norwood Court, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Norwood Court, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Marlborough, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Marlborough, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Saint Louis, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Saint Louis, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Clayton, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Clayton, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Independence, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Independence, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Wilbur Park, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Wilbur Park, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Flordell Hills, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Flordell Hills, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Columbia, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Columbia, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Jefferson City, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Jefferson City, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Sales Manager Remote
Four Seasons, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Quick apply
Sales Manager Remote
Four Seasons, MO · Remote
$69K/yr
Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Laptop or computer with camera is required. * Possession of, or willingness to obtain an LLQP ...
Computer Information System Manager Remote information
What are the key skills and qualifications needed to thrive as a Computer Information System Manager (Remote), and why are they important?
What are some common challenges faced by remote Computer Information System Managers, and how can they be addressed?
What does a Computer Information System Manager do when working remotely?
What is the difference between Computer Information System Manager Remote vs Network Administrator?
| Aspect | Computer Information System Manager Remote | Network Administrator |
|---|---|---|
| Credentials | Bachelor's degree in IT or related field; certifications like PMP, CISSP | Bachelor's degree in IT, Computer Science, or related; certifications like CompTIA Network+ |
| Work Environment | Remote management of IT systems, strategic planning | Typically on-site or hybrid, managing network infrastructure |
| Employer & Industry | Businesses, government agencies, tech companies | Organizations needing network setup, maintenance, and security |
While both roles involve IT management, the Computer Information System Manager Remote focuses on overseeing entire information systems remotely, including strategic planning and system integration. In contrast, the Network Administrator primarily manages and maintains network infrastructure, often on-site. Both roles require similar certifications and are vital in various industries, but their daily responsibilities and work environments differ.
Advisor, Systems Operations Manager (Remote in USA)
Gainwell Technologies LLCKansas City, MO • Remote
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 18 days ago
Gainwell Technologies rating
7.7
Based on 72 frontline employees who took The Breakroom Quiz
104th of 183 rated software companies
Job description
Summary
The Advisor, Systems Operations Manager will lead and oversee system operations, application environments, and service management for a large-scale Medicaid Management Information System (MMIS) program. The role involves close collaboration with district stakeholders, vendors, infrastructure teams, architects, and database administrators. The candidate will be accountable for system health, operational readiness, and service performance, ensuring all service level agreements (SLAs) and key performance indicators (KPIs) are consistently met or exceeded.
Your role in our mission
- Act as the primary point of contact between the district and external vendors for contract compliance and project execution.
- Manage system-related activities and proactively identify, report, and mitigate project risks.
- Ensure the successful build-out, configuration, and deployment of system applications across all environments (Development, SIT, UAT, Training, Production).
- Oversee application installation, configuration, and verification through smoke testing.
- Coordinate with stakeholders to develop ongoing Operations and Maintenance strategies.
- Collaborate with the infrastructure team to ensure system performance aligns with SLA/KPI targets.
- Partner with DBAs and architects to validate system configurations and database integrity.
- Direct DBA teams, assign priorities, and manage day-to-day operations related to system databases.
- Own and enforce service management processes, including Incident, Problem, Change Management, and Major Incident Management (MIM).
- Ensure clear escalation paths are followed from L1 through L5 with no gaps in accountability.
- Drive system observability and enable early issue detection and rapid response capabilities.
- Serve on the Account Leadership Team and participate in the Change Advisory Board (CAB).
- Assess operational readiness of all changes and exercise the authority to halt changes if needed.
- Maintain and enforce a comprehensive system/service ownership map, assigning clear primary and secondary owners.
- Lead efforts in root cause analysis (RCA) and ensure permanent corrective actions are implemented.
- Maintain close working relationships with GWT Tech Stack stakeholders, including CDL, Architects, IDLs, and ASOs.
- Ensure adherence to GWT tools, solutions, and service standards.
- Manage budgeted hours for system management and environment setups.
- Oversee business automation with the operations team, including nightly batch cycles.
- Represent system operations in client-facing discussions and serve as a backup to other System Managers as needed.
What we're looking for
- Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. (Master's or PMP preferred)
- 10+ years of experience in systems management, or IT operation roles. Experience working in public sector or Medicaid environments.
- Hands-on experience with large-scale enterprise systems (preferably MMIS or similar healthcare platforms). Strong understanding of system observability and proactive monitoring tools.
- Proven experience with ITSM, ITIL practices and strong understanding of service management frameworks. ITIL v4 Certification or equivalent.
- 5+ years in technical and service delivery leadership roles.
What you should expect in this role
- This is a full-time permanent regular salaried (W-2) employee position.
- Monday through Friday work schedule (40 hours per week).
- Opportunities to travel through your work (0-10%)
- Health (medical, dental, vision) benefits start on day 1 of employment.
- Company match 401K and other benefits available within months of starting.
- New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.
- Company provided computer for work use.
- This is a remote position. For all remote positions employees' Broadband Internet connections should have a minimum speed of 24MBS download and 8 MBS upload . Greater speeds will of course provide better performance.
- Video cameras must be used during all interviews, as well as during the initial week of orientation if hired. The use of AI during interviews is prohibited.
- The hiring process for this position requires 3-4 video interviews. This requires you to have a video-enabled device to join a live MS Teams meeting. Also, you will only be contacted if you are selected for an interview and due to application volume, there may be no update that will be available between interviews.
- We will accept applications for this position until June 8, 2026.
#LI-NB1
#LI-REMOTE
The pay range for this position is $87,300 - $124,700 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
What Gainwell Technologies employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Gainwell Technologies
Sourced by ZipRecruiter
With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Irving, TX, US