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Computer Help Jobs (NOW HIRING)

BORDERTOWN / INDIGO SKY CASINOS

Help Desk

Wyandotte, OK · On-site

$17.69/hr

... help them resolve hardware or software problems. 6. Maintain a log of any software or hardware ... the use of Computer equipment by providing necessary training and advice. 8. To allocate more ...

Paden Inc

$17.75 - $23.75/hr

Paden Enterprises Inc. is a Computer Help and Solutions company that is committed to providing each customer with the highest standard of customer service. Our services range from Sales & Repairs of ...

Horizon Health

COMPUTER TECHNICIAN

Paris, IL · On-site

The Computer Technician may help with problem definition, analysis of solution options within given limitations, recommend a best option, and implementation of selected course. Computer Technician ...

NEOGOV

Computer Tech

Leesburg, FL · On-site

$16.25 - $21.50/hr

NEOGOV is seeking a Computer Tech to support the City of Leesburg Departments. The role involves ... e-mail messages to Help Desk. • Provide primary support via manning the City's Help Desk ...

Aita Consulting Services, Inc

Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

MUST have IT Help Desk Call Center exp* Skill Matrix Requried Provides technical assistance to both ... Oversee the daily performance of computer systems and applications. * Answer user inquiries ...

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Computer Help information

See salary details

$33.5K

$48.3K

$63.5K

How much do computer help jobs pay per year?

As of Aug 24, 2026, the average yearly pay for computer help in the United States is $48,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $55,500.00 per year, depending on experience, location, and employer.

How do I become a computer support specialist?

To become a computer support specialist, you typically need a high school diploma or equivalent, along with technical knowledge of computer hardware, software, and operating systems. Many employers prefer candidates with postsecondary education or certifications such as CompTIA A+; strong problem-solving skills and customer service experience are also important. Gaining hands-on experience through internships or entry-level positions can help build relevant skills for this role.

Is computer help repair still in demand?

Computer help repair remains in demand as many individuals and businesses require technical support for hardware and software issues. Technicians with skills in troubleshooting, hardware repair, and familiarity with tools like diagnostic software are often sought after, especially in environments with aging equipment or increased reliance on technology.

What cities are hiring for Computer Help jobs?

Cities with the most Computer Help job openings:

What are the most commonly searched types of Computer Help jobs?

The most popular types of Computer Help jobs are:

What states have the most Computer Help jobs?

States with the most job openings for Computer Help jobs include:

Infographic showing various Computer Help job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $48,298 per year, or $23.2 per hour.

Help Desk

Indotronix International Corporation

Atlanta, GA • On-site

$25 - $27/hr

Contractor

Re-posted 2 days ago

Job description

Job Title: Help Desk 
Pay Rate Range: $25-$27.50/hr on W2
Location: Atlanta, GA 30329
Duration: 12+ Months 
Working  Model: Onsite
# of Openings:2
 
Description:
  • Under general supervision, provides assistance to computer system users.
  • Answers questions or resolves computer problems for clients in person, via telephone, email, or from remote locations.
  • The IT Service Desk Technician provides first- and second-level technical support to agency employees by diagnosing, troubleshooting, and resolving hardware, software, network, and application issues.
  • This position serves as the primary point of contact for IT support requests, ensuring timely resolution of incidents and service requests while delivering exceptional customer service.
  • The technician supports endpoint devices, Microsoft 365 services, identity management, asset lifecycle processes, and enterprise business applications in a hybrid IT environment.
 
Essential Duties and Responsibilities:
  • Customer Support
  • Serve as the first point of contact for IT incidents, service requests, and technical inquiries.
  • Provide remote, phone, email, chat, and desk-side technical support to end users.
  • Troubleshoot and resolve hardware, software, network connectivity, printing, mobile device, and application issues.
  • Escalate complex issues to appropriate IT teams while maintaining ownership and communication with customers.
  • Deliver outstanding customer service while meeting established Service Level Agreements (SLAs).
 
Incident, Request & Problem Management
  • Log, categorize, prioritize, and resolve incidents and service requests using ServiceNow.
  • Follow ITIL best practices for Incident, Request, Problem, and Knowledge Management.
  • Document troubleshooting steps, resolutions, and knowledge articles to improve service quality.
  • Monitor ticket queues and ensure timely follow-up and closure.
 
Endpoint & Device Support
  • Configure, deploy, image, and maintain Windows 11 laptops and desktops using Microsoft Intune and Autopilot.
  • Install, configure, and troubleshoot desktop software, Microsoft 365 applications, browsers, VPN, and business applications.
  • Support printers, scanners, webcams, docking stations, and other peripheral devices.
  • Perform workstation moves, adds, changes, and equipment replacements.
 
Identity & Access Management
  • Create, modify, and disable user accounts within Microsoft Entra ID (Azure AD) and Active Directory.
  • Manage password resets, Multi-Factor Authentication (MFA), and account lockouts.
  • Assist with onboarding, offboarding, and access provisioning activities.
 
Microsoft 365 Support
  • Support Microsoft Outlook, Teams, OneDrive, SharePoint Online, and other Microsoft 365 services.
  • Assist users with collaboration tools and cloud-based productivity applications.
  • Troubleshoot synchronization, licensing, and authentication issues.
 
Hardware Asset Management
  • Receive, inventory, assign, track, and recover IT assets.
  • Maintain accurate hardware inventory records within ServiceNow Asset Management.
  • Perform asset lifecycle activities including deployment, relocation, repair, replacement, and retirement.
  • Assist with inventory audits and asset reconciliation.
 
Collaboration
  • Work closely with Infrastructure, Cybersecurity, Applications, Telecommunications, and vendors to resolve issues.
  • Participate in technology rollouts, hardware refreshes, software deployments, and special IT projects.
 
Minimum Qualifications
  • High School Diploma or GED.
  • Two (2) years of experience providing technical support in a Help Desk or Service Desk environment.
  • OR
  • Associate degree in Information Technology, Computer Science, or related field and one (1) year of technical support experience.
 
Preferred
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field.
     
Preferred Technical Experience
Experience supporting:
• Microsoft Windows 11
• Microsoft 365
• Microsoft Teams
• Microsoft Outlook
• Microsoft Entra ID (Azure AD)
• Active Directory
• Microsoft Intune
• Windows Autopilot
• ServiceNow
• Cisco Webex
• VPN technologies
• Multifactor Authentication (MFA)
• Network printers
• Hybrid cloud environments
• Hardware Asset Management (HAM)
• Basic Software Asset Management (SAM)
 
Knowledge, Skills, and Abilities
• Strong customer service and communication skills.
• Excellent troubleshooting and analytical skills.
• Ability to diagnose hardware, software, and network issues.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong documentation and organizational skills.
• Ability to explain technical concepts to non-technical users.
• Ability to work independently and collaboratively within a team.
• Knowledge of ITIL service management principles.
 
 
Required/Desired Skills
 
Skill Required /Desired Amount     
  • Two (2) years of experience providing technical support in a Help Desk or Service Desk environment.  
  • Experience supporting Microsoft Windows 11, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft Entra ID (Azure AD)- Highly desired 
Indotronix logo

About Indotronix

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

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