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Computer Help Jobs (NOW HIRING)

Computer Help Desk II

Killeen, TX

$18 - $24.25/hr

Description Centex Technologies seeks a Computer Help Desk II to provide second-level end-user support for office-based operations in Killeen, Texas. This full-time, on-site position is responsible ...

Computer Help Desk II

Killeen, TX · On-site

$18 - $24.25/hr

Centex Technologies seeks a Computer Help Desk II to provide second-level end-user support for office-based operations in Killeen, Texas. This full-time, on-site position is responsible for ...

Helpdesk /desktop Support -1

Denver, CO · On-site

$20.50 - $27.75/hr

... in computer help desk support. Experience with helpdesk tickets involving the following is preferred (not all is required however) * Hardware: laptops, desktops, printers * Spiceworks or other ...

Manage daily member check in and process retail purchases via computer. * Help patrons out in any way possible and provide an enjoyable fitness atmosphere. * Process locker room laundry and keep ...

Manage daily member check in and process retail purchases via computer. * Help patrons out in any way possible and provide an enjoyable fitness atmosphere. * Process locker room laundry and keep ...

DESKTOP SUPPORT

San Antonio, TX · On-site

$18.25 - $23.25/hr

Ass ociate degree in Computer Maintenance Technology, Computer Help Desk Specialist, Computer Network Administration, or related field; or equivalent IT technical experience * Experience with PC ...

Manage daily member check in and process retail purchases via computer. * Help patrons out in any way possible and provide an enjoyable fitness atmosphere. * Process locker room laundry and keep ...

Keeping track of pending and completed computer help-desk requests to monitor the performance of a company's product (for example, software or hardware), or the overall health of a company's computer ...

Keeping track of pending and completed computer help-desk requests to monitor the performance of a company's product (for example, software or hardware), or the overall health of a company's computer ...

Keeping track of pending and completed computer help-desk requests to monitor the performance of a company's product (for example, software or hardware), or the overall health of a company's computer ...

Computer Architect

Pittsburgh, PA · On-site

$160K - $220K/yr

Join our team and help us shape the future of computing at the edge and beyond! Key ... Master's degree in Computer Science or Electrical Engineering and 3+ years of industry experience ...

DESKTOP SUPPORT

San Antonio, TX · On-site

$18.25 - $23.25/hr

Required : • Associate Degree in Computer Maintenance Technology, Computer Help Desk Specialist, Computer Network Administration or related field from an accredited university OR Relevant work ...

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Computer Help information

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How much do computer help jobs pay per year?

As of Jun 22, 2026, the average yearly pay for computer help in the United States is $48,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $55,500.00 per year, depending on experience, location, and employer.
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Computer Help Desk II

$18 - $24.25/hr

Other

Posted 3 hours ago


Job description

Description

Centex Technologies seeks a Computer Help Desk II to provide second-level end-user support for office-based operations in Killeen, Texas. This full-time, on-site position is responsible for responding to service requests, troubleshooting hardware and software issues, supporting user accounts and devices, documenting resolutions, and escalating more complex issues when needed.


The role is designed for a technician who can independently resolve common desktop and application issues, provide strong customer service, assist with workstation setup and support, and contribute to efficient day-to-day help desk operations. 


Essential Duties and Responsibilities

  • Respond to end-user support requests received by phone, email, ticketing system, or in person.
  • Troubleshoot and resolve Tier II issues involving Windows workstations, Microsoft 365 applications, printers, peripherals, and routine connectivity problems.
  • Support password resets, account access issues, software installation, profile setup, and basic user administration tasks.
  • Create, update, track, and close service tickets with clear notes regarding issues, actions taken, and final resolution.
  • Escalate unresolved or higher-risk issues to senior technical staff, vendors, or infrastructure teams as appropriate.
  • Assist with workstation imaging, deployment, moves, replacements, and new-user technology setup.
  • Provide users with guidance on the proper use of hardware, software, and self-service resources when available.
  • Support printers, scanners, mobile devices, conference room technology, and other standard office equipment.
  • Maintain accurate inventory records for assigned hardware and related IT assets.
  • Assist with routine patching support, software updates, preventive maintenance, and endpoint checks.
  • Develop or update user guides, knowledge base articles, and standard help desk documentation.

Work Environment and Physical Requirements

  • Full-time, on-site position based in Killeen, Texas.
  • The standard schedule is Monday through Friday during normal business hours.
  • Occasional after-hours work may be required for maintenance, support coverage, or deployment tasks.
  • Ability to lift and move computer equipment and peripherals up to approximately 40 pounds.

Requirements

Required Qualifications

  • High school diploma or equivalent required.
  • An Associate Degree in Information Technology, Computer Science, or a related field is preferred.
  • Two to four years of experience in help desk, desktop support, or end-user technical support roles.
  • Experience troubleshooting Windows workstations, Microsoft 365, printers, peripherals, and common software issues.
  • Working knowledge of basic networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and VPN support.
  • Strong troubleshooting, communication, customer service, and documentation skills.

Preferred Qualifications

  • CompTIA A+ preferred.
  • Experience with ticketing systems, remote support tools, and basic asset management processes.
  • Experience supporting endpoint deployments, onboarding and offboarding tasks, or office technology rollouts.