Computer Help Jobs in Phoenix, OR (NOW HIRING)

Job Close Date: June 22, 2026 @ 9:00am PST

2.5% Cost of Living Adjustment, (COLA) will be added to this position effective July 1, 2026

Position Summary

Under the general supervision of the Adult Services Librarian or the Area Manager, the Librarian performs professional-level library services and works both independently and with other staff to execute small to large-scale initiatives. This position works on a team of librarians directed by the Adult Services Librarian and/or Outreach Coordinator to develop innovative approaches for a variety of library programs and services. Assistance with the circulation desk will be conducted as needed.

Duties and Responsibilities

• Provides reference and reader’s advisory assistance in person and via the organization’s adopted book lists format.
• Provides technology and computer help to patrons, including expert-level assistance with the library’s digital collection platforms.
• Continually researches the various needs of the adult community served and evaluates data to design relevant, easily accessible resources and programs for the service population, in collaboration with the Adult Services team.
• Provides customer service and information services in alignment with the organization’s standard of excellence.
• Supports systemwide goals and initiatives.
• Understands current library trends and best practices and appropriately integrates these ideas into the daily work in the Adult Services Department.
• Communicates often and effectively with direct supervisor and Adult Services Coordinator.
• Evaluates basic statistical data and prepares basic statistical reports and surveys for the library and other entities (i.e. local government).
• Provides equitable and excellent customer service to all age levels.
• Competent and comfortable at all branch service points (children's, teen, circulation, and reference)
• Performs outreach activities to local schools, community agencies, and organizations, in conjunction with the Outreach Department.
• Keeps up with library and demographic trends to ensure the library is utilizing best practices.
• Serves on committees and, at times, may serve as the chairperson for committees.
• Understands the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library.
• Follows all legal and policy requirements related to patron privacy and custodianship of patron records.
• Actively supports and respects diversity in the workplace.
• Regular attendance.
• Performs other duties as assigned.

Compensation

JCLS has a 16-step salary schedule with each step at 1.5%. The starting salary will be based on steps 1-5 on Grade N of the schedule. New hires are placed based on applicable education and experience to the job, as well as keeping within Oregon state pay equity laws. The starting range for this position is $28.31 to $30.08 per hour or $29,442 to $31,283 per year. Staff members who pass a Spanish language or American Sign Language competency test are eligible for a Bilingual Stipend per JCLS policy.

Benefits

JCLS provides medical, dental, vision, retirement, 12 paid holidays, vacation and sick accrual time. Additionally, long term disability, life insurance and AD&D is provided. This list is not comprehensive. Further information about the JCLS benefit package can be obtained by contacting the Human Resources Department.

JCLS is an equal opportunity employer

In accordance with Oregon law, veterans who meet the minimum qualifications and any special qualifications for a position may be eligible for veterans' preference in public employment.

MINIMUM QUALIFICATIONS

1. Master’s degree from an ALA accredited institution in Library and Information Science, OR Equivalent combination of education and experience which provides the knowledge, skills, and abilities required to perform the duties as described.
2. One year of library experience.
3. Proven ability to communicate effectively with a number of different audiences using a variety of methods.

DESIRED QUALIFICATIONS

1. Supervisory experience.
2. Bilingual in Spanish.

SPECIAL REQUIREMENTS/LICENSES

• Criminal background check required.
• Must be able to travel to other locations to perform work, and/or attend work-related meetings, workshops or conferences.