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Computer Help Desk Jobs in Toledo, OH (NOW HIRING)

Rudolph Libbe Group

Help Desk Technician I

Walbridge, OH · On-site

$20.25 - $27.50/hr

The Help Desk Technician I is responsible for delivering reliable, customer-focused technical ... maintain computer systems, mobile equipment, and peripherals. -Assist with onboarding and ...

Rudolph Libbe Group

Help Desk Technician I

Walbridge, OH · On-site

$20.25 - $27.50/hr

They are seeking a customer-focused Help Desk Technician I to deliver reliable technical support ... maintain computer systems, mobile equipment, and peripherals. • Assist with onboarding and ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

... computer networking * Experience with a ticketing platform How We Measure Success: * As a ... Help Desk Technicians will be measured on: * Primary (Direct Ownership) * % First Touch Ticket ...

CNWR, Inc.

Help Desk Technician (Tier 1)

Toledo, OH · On-site

$20 - $23/hr

... computer networking * Experience with a ticketing platform How We Measure Success: * As a ... Help Desk Technicians will be measured on: * Primary (Direct Ownership) * % First Touch Ticket ...

CNWR

Help Desk Technician (Tier 1)

Toledo, OH

$20 - $23/hr

... computer networking * Experience with a ticketing platform How We Measure Success: * As a ... Help Desk Technicians will be measured on: * Primary (Direct Ownership) * % First Touch Ticket ...

Serenity Spa

Front Desk

Maumee, OH · On-site

$14.25 - $18.25/hr

Accepting applications for a part-time or full-time front desk position at our upscale, beautiful ... computer skills and the willingness to help promote the business. Compensation is hourly.

Serenity Spa

Front Desk

Maumee, OH

$14.25 - $18.25/hr

Accepting applications for a part-time or full-time front desk position at our upscale, beautiful ... computer skills and the willingness to help promote the business. Compensation is hourly.

Serenity Spa

Front Desk

Maumee, OH

$14.25 - $18.25/hr

Accepting applications for a part-time or full-time front desk position at our upscale, beautiful ... computer skills and the willingness to help promote the business. Compensation is hourly.

Serenity Spa

Front Desk

Maumee, OH · On-site

$14.25 - $18.25/hr

Accepting applications for a part-time or full-time front desk position at our upscale, beautiful ... computer skills and the willingness to help promote the business. Compensation is hourly.

Serenity Spa

Front Desk

Maumee, OH

$14.25 - $18.25/hr

Accepting applications for a part-time or full-time front desk position at our upscale, beautiful ... computer skills and the willingness to help promote the business. Compensation is hourly.

Serenity Spa

Front Desk

Maumee, OH

$14.25 - $18.25/hr

Accepting applications for a part-time or full-time front desk position at our upscale, beautiful ... computer skills and the willingness to help promote the business. Compensation is hourly.

Maumee Bay Lodge

Front Desk Agent

Oregon, OH · On-site

$12/hr

Maintain knowledge of the hotel's facilities, services, and local attractions to provide helpful ... Proficient in using computer systems and hotel management software * Availability to work on ...

Maumee Bay Lodge

Front Desk Agent

Oregon, OH · On-site

$12/hr

Maintain knowledge of the hotel's facilities, services, and local attractions to provide helpful ... Proficient in using computer systems and hotel management software * Availability to work on ...

Maumee Bay Lodge

Front Desk Agent

Oregon, OH · On-site

$12/hr

Maintain knowledge of the hotel's facilities, services, and local attractions to provide helpful ... Proficient in using computer systems and hotel management software * Availability to work on ...

Maumee Bay Lodge

Front Desk Agent

Oregon, OH · On-site

$12/hr

Maintain knowledge of the hotel's facilities, services, and local attractions to provide helpful ... Proficient in using computer systems and hotel management software * Availability to work on ...

SafeSplash

Front Desk

Holland, OH · On-site

$12 - $14/hr

We are invested in helping you be the best you can be in and out of the water. Front Desk Reports ... Experience with computer scheduling software * Experience using spreadsheets and word processing ...

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All JobsComputer Help Desk JobsComputer Help Desk Jobs in Toledo, OH

Computer Help Desk information

See Toledo, OH salary details

$12

$22

$33

How much do computer help desk jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for computer help desk in Toledo, OH is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.53 per hour, depending on experience, location, and employer.

What is a computer help desk professional?

Computer help desk professionals are IT support specialists who assist users with technical issues related to computers, software, hardware, and networks. They provide support via phone, email, chat, or in-person, troubleshooting problems, answering questions, and guiding users through solutions. Help desk professionals play a crucial role in maintaining productivity by resolving technical issues promptly and ensuring systems run smoothly.

What are the key skills and qualifications needed to thrive as a computer help desk professional?

To thrive as a Computer Help Desk professional, you need strong troubleshooting abilities, foundational IT knowledge, and often a relevant certification like CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote desktop software, and basic networking tools is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These skills ensure timely support, user satisfaction, and the smooth functioning of IT systems within an organization.

What are some common challenges faced on a computer help desk, and how can I prepare for them?

One common challenge on a computer help desk is handling multiple support requests simultaneously while maintaining a high level of customer service. You may encounter frustrated users or complex technical issues that require quick problem-solving and effective communication. Preparing by strengthening your troubleshooting skills, familiarizing yourself with common software and hardware issues, and practicing patience can help you succeed. Additionally, learning to prioritize tasks and use help desk ticketing systems efficiently will make your workflow smoother.

What is the difference between Computer Help Desk vs Computer Support Specialist?

AspectComputer Help DeskComputer Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, Microsoft Certified
Work EnvironmentHelp desk, call centers, on-site supportTechnical support, troubleshooting, on-site or remote
Employer & IndustryIT service providers, corporate IT departmentsIT consulting firms, corporate IT teams
Search & Comparison IntentCustomer support, troubleshooting rolesTechnical problem solving, system support

The main difference between a Computer Help Desk and a Computer Support Specialist lies in their scope and focus. Help Desk roles typically involve initial customer contact and basic troubleshooting, often in call centers or support desks. Support Specialists handle more complex technical issues, often requiring deeper technical knowledge and hands-on support. Both roles are essential in IT support, but they differ in responsibilities and work environments.

Are computer help desk jobs hard to get?

Computer help desk jobs are generally accessible to candidates with basic technical skills, good communication, and problem-solving abilities. Entry-level positions often require certifications like CompTIA A+ and may involve on-the-job training, making them attainable for many job seekers. Competition can vary based on location and experience, but these roles are typically available for those with the right foundational knowledge.

Is help desk a good career?

A help desk or computer help desk role is a common entry-level IT position that involves troubleshooting technical issues, providing customer support, and maintaining hardware and software. It offers opportunities to develop technical skills, earn certifications like CompTIA A+, and advance into specialized IT roles or management positions. The job typically requires strong communication skills and problem-solving abilities and can provide stable employment in various industries.

What cities near Toledo, OH are hiring for Computer Help Desk jobs?

Cities near Toledo, OH with the most Computer Help Desk job openings:

Computer Help Desk jobs near you
Infographic showing various Computer Help Desk job openings in Toledo, OH as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 2% Temporary, and 3% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $47,364 per year, or $22.8 per hour.

Help Desk Technician I

Walbridge, OH • On-site

Rudolph Libbe Group
501 - 1,000 employees
Learn more about Rudolph Libbe Groupexternal

$20.25 - $27.50/hr

Full-time

Re-posted 15 days ago

Job description

Description
The Rudolph Libbe Group is a leading, full-service provider of construction and facility solutions headquartered in Walbridge, Ohio. Founded in 1955, RLG operates as a single-source partner for clients across diverse industries, offering expertise in construction management, design-build, energy solutions, and ongoing facility maintenance.
Our organization is comprised of multiple companies working together as one team. This integrated structure allows us to deliver everything from site selection and financing to construction, renovation, and long-term facility management, ensuring seamless service and exceptional results. At RLG, we pride ourselves on a safety-first culture, collaborative approach, and commitment to quality, making us one of the top contractors in the nation.
We are seeking a customer-focused and detail-oriented Help Desk Technician I to join our IS Support Team. The Help Desk Technician I is responsible for delivering reliable, customer-focused technical support that enables associates to perform their work efficiently and without disruption. This position serves as the first point of contact for technology-related issues, providing foundational troubleshooting, device setup, and user support across the organization
JOB RESPONSIBILITIES
-Serve as the first point of contact for users seeking technical assistance via phone, email, Teams, or ticketing system.
-Provide Help Desk support and resolve problems to the end user's satisfaction.
-Effectively triage and troubleshoot hardware, software, and network issues.
-Monitor and respond quickly and effectively to any support requests received through the IS Help Desk system.
-Install, configure, and maintain computer systems, mobile equipment, and peripherals.
-Assist with onboarding and offboarding of associates, including setup and equipment provisioning.
-Maintain inventory of all assets and ensure proper tracking.
-Imaging and configuration of Windows and MacOS PC's/workstations.
-Configuration of mobile devices including Phones, Tablets, and MiFi's.
-Document internal procedures
-Install, test, and configure new workstations, peripheral equipment, and software
-Provide training to new users
-Maintain inventory of all equipment, software, and software licenses
-Escalate issues in a timely manner to the proper technician
-Verify users and computers are assigned to proper groups
-Perform timely workstation hardware and software upgrades as required
-Travel to other company offices and job sites as needed to support end-users
-Other duties as assigned by supervisor
SKILLS
-Ability to work independently and as part of a team.
-Customer service mindset with a focus on user satisfaction
-Excellent problem-solving and communication skills.
-Fundamental understanding of networking, TCP/IP, DNS, DHCP.
EDUCATION/EXPERIENCE
-Experience imaging, troubleshooting, and configuration of computers and mobile devices.
-Strong knowledge of Windows, MacOS, iOS, and Android operating systems.
-A minimum of a high school degree is required. Some college education would be a plus.
-Customer service or technical support experience beneficial.
Interested parties should apply on our website at www.rlgbuilds.com/careers.
The Rudolph/Libbe Companies, Inc. is an Equal Employment Opportunity Employer.

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