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Computer Hardware Engineer Jobs in High Point, NC

Hardware Support & Management * Set up, configure, deploy, and decommission desktops, laptops ... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or ...

Partner with sales and clients to ensure smooth deployment and setup of hardware during pilot ... Bachelor's degree in Electrical/Mechanical Engineering, Computer Science, or a related technical ...

We need a dynamic individual to help grow the impact of our engineering team! This position ... Knowledge and competency in core hardware and computer system technologies, including installation ...

... hardware and software, partnering with design and product engineering to define test plans, RF/DC ... Bachelors in Computer Science, Electrical Engineering, or Computer Engineering (required). * 2+ ...

... hardware and software, partnering with design and product engineering to define test plans, RF/DC ... Bachelors in Computer Science, Electrical Engineering, or Computer Engineering (required). * 2+ ...

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Computer Hardware Engineer information

See High Point, NC salary details

$97.7K

$129.8K

$159.3K

How much do computer hardware engineer jobs pay per year?

As of Jun 9, 2026, the average yearly pay for computer hardware engineer in High Point, NC is $129,813.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,100.00 and $152,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by computer hardware engineers in collaborative projects with software teams?

Computer hardware engineers often collaborate closely with software developers to ensure seamless integration between hardware components and software applications. A frequent challenge is aligning timelines and technical requirements, as hardware development cycles can differ from software schedules. Effective communication and a strong understanding of both disciplines are essential to address compatibility issues and meet project deadlines. Building strong cross-functional relationships helps resolve these challenges and leads to successful product development.

What Do Computer Hardware Engineers Do?

Computer hardware engineers design and test new computer hardware components, such as screens, motherboards, and memory. They may also work with products that include a computer system, such as cars, home entertainment components, and appliances that connect to the internet. Your responsibilities include creating design drawings and collaborating with manufacturers to ensure the devices are produced to specifications. You may also work with software developers to ensure compatibility. You must be able to read and design technical drawings and be able to communicate effectively with all participants in the project.

What are computer hardware engineers?

Computer hardware engineers are professionals who design, develop, and test computer systems and components such as processors, circuit boards, memory devices, networks, and routers. They work to ensure that computer hardware functions efficiently and integrates seamlessly with software. These engineers are often involved in research, prototyping, and overseeing the manufacturing of hardware equipment. Their work is crucial in advancing technology and improving the performance of computer systems.

What are the key skills and qualifications needed to thrive as a Computer Hardware Engineer, and why are they important?

To thrive as a Computer Hardware Engineer, you need a solid background in electrical engineering, computer architecture, and circuit design, typically supported by a bachelor’s degree in computer or electrical engineering. Familiarity with hardware description languages (such as VHDL or Verilog), CAD software, and industry certifications like CompTIA or Cisco is often important. Strong problem-solving abilities, teamwork, and effective communication skills help engineers collaborate and innovate within multidisciplinary teams. These competencies ensure the effective design, testing, and optimization of reliable hardware systems that meet modern computing needs.

What is the difference between Computer Hardware Engineer vs Computer Network Architect?

AspectComputer Hardware EngineerComputer Network Architect
Required CredentialsBachelor's in Computer Engineering or related field; certifications like Cisco CCNA are commonBachelor's in Computer Science, Information Technology, or related; certifications like Cisco CCNP are typical
Work EnvironmentDesigning, testing, and developing computer hardware; labs and engineering facilitiesDesigning and implementing network systems; offices and data centers
Employer & Industry UsageTech companies, hardware manufacturing, research labsTelecommunications, large enterprises, data centers

Computer Hardware Engineers focus on designing and developing physical computer components, while Computer Network Architects plan and build data communication networks. Both roles require technical certifications and often work in technology-driven environments, but their core responsibilities differ significantly in scope and focus.

What are popular job titles related to Computer Hardware Engineer jobs in High Point, NC? For Computer Hardware Engineer jobs in High Point, NC, the most frequently searched job titles are:
What cities near High Point, NC are hiring for Computer Hardware Engineer jobs? Cities near High Point, NC with the most Computer Hardware Engineer job openings:
Infographic showing various Computer Hardware Engineer job openings in High Point, NC as of June 2026, with employment types broken down into 10% Internship, 54% Full Time, 11% Part Time, 5% Temporary, and 20% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $129,813 per year, or $62.4 per hour.
Engineer (EX)

Full-time

Posted 25 days ago


MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

36th of 78 rated construction


Job description

Overview

MasTec is a leading North American infrastructure engineering and construction company focused primarily on engineering, building, installation, maintenance and upgrade of communications, energy and utility and other infrastructure, such as: wireless, wireline/fiber; power delivery infrastructure, including transmission, distribution, grid hardening and modernization, environmental planning and compliance; power generation infrastructure, primarily from clean energy and renewable sources; pipeline infrastructure, including for natural gas, water and carbon capture sequestration pipelines and pipeline integrity services; heavy civil and industrial infrastructure, including roads, bridges and rail; and environmental remediation services. Our customers are primarily in these industries. Including our predecessor companies, we have been in business for over 95 years.

The Desktop Support Engineer provides advanced technical support for end-user computing devices, peripherals, and applications. This role serves as the primary point of contact for Tier 2/Tier 3 escalations, ensuring timely resolution of hardware and software issues while maintaining a high level of customer satisfaction across MasTec's geographically distributed workforce.


Responsibilities

Key Responsibilities

  • End-User Technical Support
  • Provide Tier 2/Tier 3 desktop support for hardware, software, and peripheral issues via in-person, phone, remote, and ticketing systems.
  • Troubleshoot and resolve issues related to Windows 11, Microsoft 365, printers, network connectivity, VPN, and enterprise applications.
  • Perform root cause analysis on recurring issues and implement permanent fixes.
  • Support executive/VIP users with white-glove, priority-level service.

Hardware Support & Management

  • Set up, configure, deploy, and decommission desktops, laptops, monitors, docking stations, and mobile devices.
  • Perform hardware diagnostics, repairs, and warranty coordination.
  • Manage IT asset inventory including tracking, tagging, and lifecycle management.
  • Support conference room AV equipment, video conferencing tools (Teams, Zoom), and collaboration devices.

Software Installation & Configuration

  • Install, configure, and update enterprise software and business applications.
  • Troubleshoot application compatibility issues and coordinate with application teams for resolution.
  • Assist with OS imaging and re-imaging using SCCM/MECM, MDT, or Intune/Autopilot.

Security & Compliance

  • Ensure all endpoints comply with MasTec security policies and standards.
  • Support BitLocker encryption, antivirus/EDR tools, and endpoint hardening.
  • Assist with patch management and vulnerability remediation on end-user devices.
  • Enforce Multi-Factor Authentication (MFA) and password policy compliance.
  • Identify and escalate potential security incidents to the Information Security team.

Microsoft 365 & Cloud Support

  • Support Microsoft 365 suite (Outlook, Teams, OneDrive, SharePoint) for end users.
  • Manage user accounts, group memberships, and permissions in Active Directory Manager and Azure AD.
  • Troubleshoot email, calendar, and Teams connectivity and configuration issues.
  • Assist with Intune device enrollment, compliance policies, and app deployments.

Ticketing & Documentation

  • Log, track, and resolve incidents and service requests using ServiceNow.
  • Meet or exceed SLA targets for response and resolution times.
  • Create and maintain knowledge base articles, SOPs, and troubleshooting guides.
  • Document hardware/software configurations and known issues for team reference.

On-Site & Field Support

  • Provide deskside support at MasTec offices, project sites, and field locations as needed.
  • Support new office setups, relocations, and cubicle moves.
  • Assist with onboarding/offboarding processes including equipment provisioning and data migration.

Qualifications

Education:  Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience)

Experience:  Minimum of 4 years of desktop support experience in an enterprise environment

Operating Systems:  Strong proficiency with Windows 11 and OSX troubleshooting and configuration.

Microsoft 365:  Hands-on experience supporting Outlook, Excel, Teams, OneDrive, SharePoint

Active Directory:  Experience with AD users, Group management and password resets.

Hardware:  Expertise in troubleshooting desktops, laptops, printers, docking stations, mobile devices.

Networking:  Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi, VPN troubleshooting

Ticketing System:  Experience with ITSM platform ServiceNow.

Customer Service:  Strong commitment to delivering excellent end-user support

Preferred Qualifications

Certifications: CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator (MD-100/MD-101), ITIL v4 Foundation

Imaging Tools: Experience with SCCM/MECM, MDT, Intune, Autopilot

Scripting: Basic PowerShell or batch scripting for task automation.

macOS Support: Experience supporting macOS devices

Mobile Devices: Experience with iOS/Android device support and MDM enrollment

Prior IT support experience in construction, infrastructure, or field services industries

Remote Support: Experience with remote support tools (TeamViewer, Teams Remote)

MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Qualifications:

Education:  Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent hands-on experience)

Experience:  Minimum of 4 years of desktop support experience in an enterprise environment

Operating Systems:  Strong proficiency with Windows 11 and OSX troubleshooting and configuration.

Microsoft 365:  Hands-on experience supporting Outlook, Excel, Teams, OneDrive, SharePoint

Active Directory:  Experience with AD users, Group management and password resets.

Hardware:  Expertise in troubleshooting desktops, laptops, printers, docking stations, mobile devices.

Networking:  Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi, VPN troubleshooting

Ticketing System:  Experience with ITSM platform ServiceNow.

Customer Service:  Strong commitment to delivering excellent end-user support

Preferred Qualifications

Certifications: CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator (MD-100/MD-101), ITIL v4 Foundation

Imaging Tools: Experience with SCCM/MECM, MDT, Intune, Autopilot

Scripting: Basic PowerShell or batch scripting for task automation.

macOS Support: Experience supporting macOS devices

Mobile Devices: Experience with iOS/Android device support and MDM enrollment

Prior IT support experience in construction, infrastructure, or field services industries

Remote Support: Experience with remote support tools (TeamViewer, Teams Remote)

MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, gender, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, genetic information, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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