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Computer Desktop Jobs in Richmond, VA (NOW HIRING)

Sheltering Arms Institute

Help Desk Analyst

Richmond, VA · On-site

$24 - $30/hr

The Help Desk Analyst provides excellent customer service and desktop support for computer users across the company. Compensation * $24.00 - $30.00 per hour * This range reflects our commitment to ...

Echo IT Solutions

System Administrator

Richmond, VA · On-site

... desktop and laptop computer hardware and software for faculty, staff. • Managing system updates and patches and troubleshooting system issues. • Triage and route advanced second and third tier ...

nLeague

Technical Support Analyst

Colonial Heights, VA · On-site

$25 - $30/hr

... Computer Science, or a related field (or equivalent professional experience). · Technical Proficiency: Hands-on experience troubleshooting Windows/MacOS environments and common hardware (desktops ...

HMG Careers

Sales and Service Agent Remote

Richmond, VA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

HMG Careers

Work From Home Sales Specialist

Ashland, VA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

HMG Careers

Sales Consultant Remote

Richmond, VA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

HMG Careers

Remote Sales Representative

King William, VA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

HMG Careers

Sales Coordinator Remote

Ashland, VA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

HMG Careers

Remote Sales Representative

Glen Allen, VA · Remote

$69K/yr

Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic computer skills * Must reside in North America including the United States or Canada

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All JobsComputer Desktop JobsComputer Desktop Jobs in Richmond, VA

Computer Desktop information

See Richmond, VA salary details

$13

$22

$32

How much do computer desktop jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for computer desktop in Richmond, VA is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $24.52 per hour, depending on experience, location, and employer.

What is a computer desktop support technician?

Computer Desktop jobs refer to roles that focus on the installation, maintenance, troubleshooting, and support of desktop computers and related hardware and software within an organization. Professionals in these positions are often responsible for setting up new workstations, resolving technical issues, upgrading systems, and ensuring that employees' computers run smoothly and securely. These roles are essential in helping organizations maintain productivity and protect their technology infrastructure.

What are the key skills and qualifications needed to thrive as a computer desktop support technician?

To thrive as a Computer Desktop Support Specialist, you need strong troubleshooting abilities, foundational knowledge of operating systems (like Windows and macOS), and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and hardware diagnostics software is common in this role. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for maintaining user productivity and ensuring reliable IT operations within organizations.

What are the typical collaboration dynamics for a computer desktop support technician within an organization?

Computer Desktop Support Technicians frequently interact with end users, IT team members, and sometimes vendors to resolve hardware and software issues. They often work as part of a help desk or IT support team, coordinating efforts to troubleshoot problems and ensure minimal downtime for staff. Effective communication and teamwork are essential, as technicians may need to escalate complex issues or work alongside network administrators and system engineers. This collaborative environment helps technicians learn from peers and develop a broader understanding of IT infrastructure, supporting career growth.

What is the difference between Computer Desktop vs Computer Support Specialist?

AspectComputer DesktopComputer Support Specialist
Primary RoleMaintains and repairs individual desktop computers and peripheralsProvides technical support and troubleshooting for computer systems and networks
Work EnvironmentOffice settings, repair shops, on-siteHelp desks, call centers, on-site or remote support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified, Network+
Employer UsageIT repair shops, corporate IT departmentsIT service providers, corporate IT support teams

While both roles involve working with computer systems, a Computer Desktop primarily focuses on maintaining and repairing individual desktop computers. In contrast, a Computer Support Specialist provides broader technical support, including troubleshooting software, hardware, and network issues across various systems. The roles often overlap but differ in scope and responsibilities.

What skills are needed for computer desktop support?

Computer desktop support technicians need strong technical skills in operating systems, hardware troubleshooting, and software installation. Good communication, problem-solving abilities, and familiarity with tools like remote support software and ticketing systems are also important. Certifications such as CompTIA A+ can enhance job prospects.

What are popular job titles related to Computer Desktop jobs in Richmond, VA?

For Computer Desktop jobs in Richmond, VA, the most frequently searched job titles are:

What job categories do people searching Computer Desktop jobs in Richmond, VA look for?

The top searched job categories for Computer Desktop jobs in Richmond, VA are:

Computer Desktop jobs near you
Infographic showing various Computer Desktop job openings in Richmond, VA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $47,271 per year, or $22.7 per hour.

Help Desk Analyst

Sheltering Arms Institute

Richmond, VA • On-site

$24 - $30/hr

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

Help Desk Analyst
Sheltering Arms Institute is a non-profit, state-of-the-science physical rehabilitation hospital and network of outpatient centers, created through a joint venture between Sheltering Arms and VCU Health. Bringing together Sheltering Arms' trusted brand and clinical reputation with VCU Health's nationally ranked programs and research, the Institute delivers an innovative, transdisciplinary model of rehabilitative care grounded in advanced technology, research, and evidence-based treatment.
Ranked among the nation's best rehabilitation hospitals-and the top rehabilitation provider in Virginia-by U.S. News & World Report and recognized as a Top Workplace nationally by USA Today and in Central Virginia by Richmond Times-Dispatch, our culture empowers team members to grow, innovate, and contribute to a shared mission: delivering superior outcomes and redefining what's possible in rehabilitation.
At Sheltering Arms Institute, you'll join a collaborative, patient-centered environment where your ideas, expertise, and passion can make a meaningful difference.
If you're driven to make an impact and help shape the future of rehabilitative care, we invite you to join us in reinventing rehabilitation for life beyond limits.
We are currently seeking a Help Desk Analyst to join our team. The Help Desk Analyst provides excellent customer service and desktop support for computer users across the company.
Compensation
  • $24.00 - $30.00 per hour
  • This range reflects our commitment to pay equity and market-competitive compensation.
  • Final compensation depends on experience, skills, and internal equity.

Benefits
  • Comprehensive health insurance
  • 403(b) with match
  • Generous PTO
  • EAP support
  • Tuition assistance
  • Flexible spending and health savings accounts
  • Wellness resources and employee discounts
  • And more great benefits

Responsibilities
  • Answering help desk calls and emails.
  • Provide quality response and timely service to all callers.
  • Logging help desk requests into the system, prioritizing incoming issues, triaging problems, working in the field to fix problems, and/or escalating trouble tickets as appropriate.
  • Working with other department members to install/upgrade desktop and network systems, software, and to troubleshoot and solve desktop/server problems.
  • Supports new user process from network set-up to end user education.
  • Self-motivator and able to troubleshoot technical issues without much assistance.
  • Knowledge with working on Windows 11 operating system.
  • Knowledge working with Microsoft Office products.
  • Knowledge of troubleshooting peripheral devices (printers, scanners, fax machines).
  • Install, modify, and repair computer hardware and software.
  • Resolve technical problems with Local Area Networks (LAN) and other systems.
  • Position is Monday thru Friday, 7:00AM to 3:30PM. After hours call is required on a rotational basis approximately every 3rd week.

Qualifications
  • 2+ years experience in IT field supporting users in the use of computers, networks, and printers.
  • Demonstrated knowledge of Windows operating system and network familiarity in a WAN environment is required.
  • Excellent customer service skills are required.
  • Able to organize and prioritize work independently.
  • Strong written and verbal communications.
  • Bachelor's degree in IT or related field is preferred.
  • Windows certification is preferred.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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