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Computer Desktop Support Jobs in Baltimore, MD (NOW HIRING)

Dresner Group

Service Desk Engineer

Columbia, MD · On-site

Taking ownership of customer incidents by providing telephone/remote/email support to Dresner Group clients. Troubleshooting and resolving various technical issues related to computer hardware and ...

Worldwide TechServices

Dynamic PC Support

Laurel, MD · On-site

$18/hr

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

Worldwide TechServices

Dynamic PC Support

Laurel, MD

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

Worldwide TechServices

Dynamic PC Support

Laurel, MD · On-site

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May ... Ability to lift and or move various computer equipment up to 50 lbs * Must own a basic repair tool ...

Dresner Group

Service Desk Engineer

Columbia, MD · On-site

... email support to Dresner Group clients. • Troubleshooting and resolving various technical issues related to computer hardware and software problems. • Configuring and troubleshooting issues ...

Infojini Inc

Network Manager

Linthicum Heights, MD

... with desktop support. * Work with MHBE contractors by participating in Disaster Recovery and ... Bachelor's Degree from an accredited college or university with a major in Computer Science ...

Infojini Inc

Network Manager

Linthicum Heights, MD · On-site

... desktop support. Work with MHBE contractors by participating in Disaster Recovery and Business ... a major in Computer Science, Information Technology, Engineering, or a related discipline. A ...

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Computer Desktop Support information

See Baltimore, MD salary details

$13

$23

$38

How much do computer desktop support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for computer desktop support in Baltimore, MD is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.49 per hour, depending on experience, location, and employer.

What is the difference between Computer Desktop Support vs Computer Network Support?

AspectComputer Desktop SupportComputer Network Support
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentIndividual user devices, desktops, laptopsNetwork infrastructure, servers, routers
Employer & Industry UsageIT support companies, corporate IT departmentsTelecommunications, large enterprises, data centers

Computer Desktop Support focuses on troubleshooting and maintaining individual user devices like desktops and laptops, ensuring smooth operation for end-users. In contrast, Computer Network Support deals with network infrastructure, including servers, routers, and switches, to maintain connectivity and network security. While both roles require technical certifications and are vital in IT support, Desktop Support emphasizes user device issues, whereas Network Support centers on network systems and infrastructure.

Infographic showing various Computer Desktop Support job openings in Baltimore, MD as of May 2026, with employment types broken down into 2% Locum Tenens, 7% As Needed, 41% Full Time, 12% Part Time, and 38% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $48,676 per year, or $23.4 per hour.
Service Desk Engineer

Service Desk Engineer

Dresner Group

Columbia, MD • On-site

Full-time

Posted 13 days ago

Job description

Company Description

Founded in 2002 to provide quality IT advisory, implementation, and management services to the SMB marketplace, Dresner Group has since helped several hundred organizations realize the value of a properly managed IT environment. Since our conception, we have continued to offer experienced professionals and expertise coupled with superior customer service. Today our clients reside in Maryland, Washington DC, Pennsylvania, Delaware, Ohio, Virginia and North Carolina.

We envision our company as a regional leader in the information technology marketplace and strive to become recognized and respected as the premier provider of information technology solutions, consultative services, and support services to small and medium-size businesses. The growth and profitability of our company will be fueled by an intense focus on providing excellence and on fostering complete and customized IT experiences for our clients in a cost-effective manner.

Dresner Group provides a full range of IT services including:

  • On-site Services
  • Help Desk, 24x7x365
  • Cloud Services 
  • IT Consulting Services

For More Career Opportuniites Please Visit: www.dresnergroup.com

Job Description

Service Desk Engineers at Dresner Group act as an integral role to our success and are at the true core of our service offerings. As our largest team, our Global Service Desk is a technical powerhouse, full of a wide-range of technical skills and experiences that you will be able to learn from. You will get the opportunity to talk to different clients and provide support on a large variety of technical issues, which will keep you on your toes and expose you to learning the latest and greatest technologies all day every day. Are you up for the challenge?

As a Service Desk Engineer, picture yourself:

 Taking ownership of customer incidents by providing telephone/remote/email support to Dresner Group clients.

 Troubleshooting and resolving various technical issues related to computer hardware and software problems.

 Configuring and troubleshooting issues related to the following technologies (and much more!): Windows Server, DNS, DHCP, VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Printers on Terminal/Citrix servers, Printer Servers, Office 365, Mac's, workstation and network connectivity issues, Exchange Server, and Microsoft Office Applications and the latest versions of the Microsoft Office suite.

 Collaborating with a great team to identify solutions to customer support requests and escalating to more senior team members or external resources as needed.

 Learning a ton, being faced with new challenges every day, and gaining exposure to all of the most cutting-edge technologies.

Qualifications

Service Desk Engineers at Dresner Group act as an integral role to our success and are at the true core of our service offerings. As our largest team, our Global Service Desk is a technical powerhouse, full of a wide-range of technical skills and experiences that you will be able to learn from. You will get the opportunity to talk to different clients and provide support on a large variety of technical issues, which will keep you on your toes and expose you to learning the latest and greatest technologies all day every day. Are you up for the challenge?

Additional Information

All your information will be kept confidential according to EEO guidelines.

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