This role acts as the primary point of contact for clients, aligning IT services with business goals, identifying growth opportunities, and ensuring successful service delivery. Key Responsibilities ...
This role acts as the primary point of contact for clients, aligning IT services with business goals, identifying growth opportunities, and ensuring successful service delivery. Key Responsibilities ...
MSP - Technical Customer Success Manager (On-Site)
Pompano Beach, FL · On-site
$50K - $60K/yr
Conduct regular check-ins, business reviews (QBRs), and strategic planning sessions * Ensure client expectations are met or exceeded Customer Success & Retention * Monitor client health, satisfaction ...
Quick apply
MSP - Technical Customer Success Manager (On-Site)
Pompano Beach, FL · On-site
$50K - $60K/yr
Conduct regular check-ins, business reviews (QBRs), and strategic planning sessions * Ensure client expectations are met or exceeded Customer Success & Retention * Monitor client health, satisfaction ...
Conduct regular check-ins, business reviews (QBRs), and strategic planning sessions * Ensure client expectations are met or exceeded Customer Success & Retention * Monitor client health, satisfaction ...
Quick apply
Conduct regular check-ins, business reviews (QBRs), and strategic planning sessions * Ensure client expectations are met or exceeded Customer Success & Retention * Monitor client health, satisfaction ...
MSP - Technical Customer Success Manager (On-Site)
Pompano Beach, FL · On-site
$50K - $60K/yr
Conduct regular check-ins, business reviews (QBRs), and strategic planning sessions * Ensure client expectations are met or exceeded Customer Success & Retention * Monitor client health, satisfaction ...
Quick apply
MSP - Technical Customer Success Manager (On-Site)
Pompano Beach, FL · On-site
$50K - $60K/yr
Conduct regular check-ins, business reviews (QBRs), and strategic planning sessions * Ensure client expectations are met or exceeded Customer Success & Retention * Monitor client health, satisfaction ...
MSP - Help Desk Level II LOCAL CANDIDATES ONLY
Fort Lauderdale, FL · On-site
$55K - $70K/yr
Provide guidance and technical support to current business customers. * Strong written and verbal communication skills. * Must have own vehicle with valid Driver's License. * Local Candidates
Quick apply
MSP - Help Desk Level II LOCAL CANDIDATES ONLY
Fort Lauderdale, FL · On-site
$55K - $70K/yr
Provide guidance and technical support to current business customers. * Strong written and verbal communication skills. * Must have own vehicle with valid Driver's License. * Local Candidates
MSP - Help Desk Level II LOCAL CANDIDATES ONLY
Fort Lauderdale, FL · On-site
$55K - $70K/yr
Provide guidance and technical support to current business customers. * Strong written and verbal communication skills. * Must have own vehicle with valid Driver's License. * Local Candidates
Quick apply
MSP - Help Desk Level II LOCAL CANDIDATES ONLY
Fort Lauderdale, FL · On-site
$55K - $70K/yr
Provide guidance and technical support to current business customers. * Strong written and verbal communication skills. * Must have own vehicle with valid Driver's License. * Local Candidates
Completion of secretarial/computer/business courses is required. Graduation from a college training program is preferred. At least 3 years of secretarial and computer work experience, including ...
Completion of secretarial/computer/business courses is required. Graduation from a college training program is preferred. At least 3 years of secretarial and computer work experience, including ...
Completion of secretarial/computer/business courses is required. Graduation from a college training program is preferred. At least 3 years of secretarial and computer work experience, including ...
Completion of secretarial/computer/business courses is required. Graduation from a college training program is preferred. At least 3 years of secretarial and computer work experience, including ...
Laptop & Computer Buyer
Brooklyn, NY · On-site
$110K/yr
If you're an experienced technology buyer who knows how to source, negotiate, and grow a profitable computer business, we'd love to hear from you. Benefits: * 401(k) * 401(k) matching * Dental ...
Quick apply
Laptop & Computer Buyer
Brooklyn, NY · On-site
$110K/yr
If you're an experienced technology buyer who knows how to source, negotiate, and grow a profitable computer business, we'd love to hear from you. Benefits: * 401(k) * 401(k) matching * Dental ...
Completion of high school or its equivalent; secretarial/computer business courses or graduate from college training program. Proficient in Windows environment (Word, Excel required and Access ...
Completion of high school or its equivalent; secretarial/computer business courses or graduate from college training program. Proficient in Windows environment (Word, Excel required and Access ...
Experience with computer business applications is essential.
Experience with computer business applications is essential.
Completion of high school or its equivalent; secretarial/computer business courses or graduate from college training program. Proficient in Windows environment (Word, Excel required and Access ...
Completion of high school or its equivalent; secretarial/computer business courses or graduate from college training program. Proficient in Windows environment (Word, Excel required and Access ...
Completion of high school or its equivalent; secretarial/computer business courses or graduate from college training program. Proficient in Windows environment (Word, Excel required and Access ...
Completion of high school or its equivalent; secretarial/computer business courses or graduate from college training program. Proficient in Windows environment (Word, Excel required and Access ...
Patient Access Director
San Antonio, TX · On-site
Experience with computer business applications is essential.
Patient Access Director
San Antonio, TX · On-site
Experience with computer business applications is essential.
Patient Access Director
San Antonio, TX · On-site
$33.65 - $79.33/hr
Experience with computer business applications is essential.
Patient Access Director
San Antonio, TX · On-site
$33.65 - $79.33/hr
Experience with computer business applications is essential.
Sr. Buyer / Strategic Sourcing
New Berlin, WI · On-site
$80 - $100/hr
Experience with computer business applications is mandatory #J-18808-Ljbffr
Sr. Buyer / Strategic Sourcing
New Berlin, WI · On-site
$80 - $100/hr
Experience with computer business applications is mandatory #J-18808-Ljbffr
Knowledge of computer business applications and/or computer software registration systems. REQUIRED EXPERIENCE AND TRAINING: Graduation from an accredited high school or G.E.D. equivalent, including ...
Knowledge of computer business applications and/or computer software registration systems. REQUIRED EXPERIENCE AND TRAINING: Graduation from an accredited high school or G.E.D. equivalent, including ...
Accounting Supervisor Tax
Irvine, CA · On-site
$118K - $155K/yr
... on the computer - Business professional dress code - Excellent verbal and written communication skills - Great client service skills - CPA license a must - Self-sufficient, motivated, and able to ...
Accounting Supervisor Tax
Irvine, CA · On-site
$118K - $155K/yr
... on the computer - Business professional dress code - Excellent verbal and written communication skills - Great client service skills - CPA license a must - Self-sufficient, motivated, and able to ...
Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc). Excellent supervisory, analytical and reasoning skills Physical Requirements: Ability to use computer ...
Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc). Excellent supervisory, analytical and reasoning skills Physical Requirements: Ability to use computer ...
Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc). Excellent supervisory, analytical and reasoning skills Physical Requirements: Ability to use computer ...
Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc). Excellent supervisory, analytical and reasoning skills Physical Requirements: Ability to use computer ...
Computer Business information
See salary details
$28K - $41.7K
7% of jobs
$52.5K is the 25th percentile. Wages below this are outliers.
$41.7K - $55.5K
23% of jobs
$55.5K - $69.2K
20% of jobs
The median wage is $69.7K / yr.
$69.2K - $82.9K
13% of jobs
$82.9K - $96.6K
4% of jobs
$106.3K is the 75th percentile. Wages above this are outliers.
$96.6K - $110.4K
11% of jobs
$110.4K - $124.1K
12% of jobs
$124.1K - $137.8K
5% of jobs
$137.8K - $151.5K
3% of jobs
$151.5K - $165.3K
0% of jobs
$165.3K - $179K
1% of jobs
$28K
$85.2K
$179K
How much do computer business jobs pay per year?
What is a computer business?
What are the key skills and qualifications needed to thrive in a computer business role, and why are they important?
What are some common challenges faced by professionals in computer business roles, and how can they be addressed?
What states have the most Computer Business jobs?
States with the most job openings for Computer Business jobs include:

Other
Medical, Retirement, PTO
Re-posted 20 days ago
Job description
Benefits:
401(k)
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Overview
The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider (MSP) environment. This role acts as the primary point of contact for clients, aligning IT services with business goals, identifying growth opportunities, and ensuring successful service delivery.
Key Responsibilities
Client Relationship Management
Serve as the primary liaison between clients and the MSP
Build and maintain long-term relationships with key stakeholders
Conduct regular check-ins, business reviews (QBRs), and strategic planning sessions
Ensure client expectations are met or exceeded
Customer Success & Retention
Monitor client health, satisfaction, and engagement
Proactively identify risks and mitigate churn
Drive adoption of services, tools, and best practices
Advocate for the client internally
Service Delivery Alignment
Work closely with technical teams (Help Desk, NOC, Engineering) to ensure high-quality service delivery
Translate technical issues into business impact for clients
Ensure SLAs and KPIs are consistently met
Account Growth & Strategy
Identify upsell and cross-sell opportunities (cloud, security, backup, compliance, etc.)
Assist clients in IT budgeting and roadmap planning
Align MSP services with client business objectives
Issue Escalation & Resolution
Act as an escalation point for client concerns
Coordinate internally to resolve issues efficiently
Ensure clear communication and follow-through
Reporting & Metrics
Track and report on customer success metrics (CSAT, NPS, retention rates)
Prepare and present reports during client meetings
Use PSA/CRM tools to maintain accurate account records
Required Qualifications
3–5+ years of experience in Customer Success, Account Management, or IT Service Management
Experience working in an MSP or IT services environment (highly preferred)
Strong understanding of IT infrastructure, cloud services (e.g., Microsoft 365, Azure), and cybersecurity concepts
Excellent communication and relationship-building skills
Ability to manage multiple client accounts simultaneously
Preferred Skills
Familiarity with PSA tools (e.g., ConnectWise, Autotask) and RMM platforms
Experience with QBRs and IT strategy planning
Strong problem-solving and conflict resolution skills
Sales acumen for identifying growth opportunities
Project coordination experience
Work Environment
On-Site (5 Days a week in Office) - NO REMOTE or HYBRID OPTIONS
Compensation & Benefits
Competitive salary (based on experience)
Health insurance
Paid time off and holidays
Professional development and certification support
401(k) with company match (if applicable)
Why Join Us
Work with a collaborative and technically strong team
Exposure to diverse technologies and client environments
Opportunities for career growth within the MSP organization