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Computer Business Jobs (NOW HIRING)

JAC Products

Counter Sales Representative

Boise, ID · On-site

$16.75 - $20.75/hr

Utilizing computer business systems and electronic catalogues to search parts * Provide parts invoices and obtain payment * Process returned items by inspecting items, returning payment, issuing ...

Regal Executive Search

Accounting Supervisor Tax

Irvine, CA · On-site

$118K - $155K/yr

... on the computer - Business professional dress code - Excellent verbal and written communication skills - Great client service skills - CPA license a must - Self-sufficient, motivated, and able to ...

Ideal Computer Solution

Computer Technician

Nashua, NH · On-site

$18.25 - $24.50/hr

Onsite computer and network support for small business''s. Work with our remote engineers that will guide you when needed. Join our team as a Computer Technician and become a vital part of ...

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Computer Business information

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$28K

$85.2K

$179K

How much do computer business jobs pay per year?

As of Jul 27, 2026, the average yearly pay for computer business in the United States is $85,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in computer business roles, and how can they be addressed?

Professionals in computer business roles often face challenges such as keeping up with rapidly evolving technology, managing complex client requirements, and coordinating between technical and non-technical teams. Staying updated through continuous learning and professional development can help address the fast pace of change. Strong communication and project management skills are also crucial for effectively bridging the gap between IT and business objectives, ensuring successful project outcomes and client satisfaction.

What is a computer business?

A computer business typically refers to a company that provides products or services related to computers, such as selling hardware and software, offering IT support, or developing computer-based solutions. These businesses can range from small repair shops to large firms specializing in cybersecurity, cloud computing, or software development. The primary goal of a computer business is to help individuals and organizations use technology more effectively and efficiently.

What are the key skills and qualifications needed to thrive in a Computer Business role, and why are they important?

To thrive in a Computer Business role, you need a solid understanding of IT systems, business operations, and data analysis, typically backed by a degree in information technology, computer science, or business. Familiarity with enterprise resource planning (ERP) software, customer relationship management (CRM) systems, and industry-standard certifications like CompTIA, PMP, or Microsoft certifications is often required. Strong problem-solving, communication, and project management skills help professionals excel in bridging technical and business needs. These skills are crucial for aligning technology solutions with business objectives and driving organizational success.
What states have the most Computer Business jobs? States with the most job openings for Computer Business jobs include:
Computer Business jobs near you
Infographic showing various Computer Business job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $85,178 per year, or $41 per hour.
MSP - Technical Customer Success Manager (On-Site)

MSP - Technical Customer Success Manager (On-Site)

Computer Business Solutions

Pompano Beach, FL

$50K - $60K/yr

Full-time

Medical, Retirement, PTO

Posted 23 days ago

Job description

Overview
The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider (MSP) environment. This role acts as the primary point of contact for clients, aligning IT services with business goals, identifying growth opportunities, and ensuring successful service delivery.
Key Responsibilities

Client Relationship Management
  •  Serve as the primary liaison between clients and the MSP 
  •  Build and maintain long-term relationships with key stakeholders 
  •  Conduct regular check-ins, business reviews (QBRs), and strategic planning sessions 
  •  Ensure client expectations are met or exceeded 
Customer Success & Retention
  •  Monitor client health, satisfaction, and engagement 
  •  Proactively identify risks and mitigate churn 
  •  Drive adoption of services, tools, and best practices 
  •  Advocate for the client internally 
Service Delivery Alignment
  •  Work closely with technical teams (Help Desk, NOC, Engineering) to ensure high-quality service delivery 
  •  Translate technical issues into business impact for clients 
  •  Ensure SLAs and KPIs are consistently met 
Account Growth & Strategy
  •  Identify upsell and cross-sell opportunities (cloud, security, backup, compliance, etc.) 
  •  Assist clients in IT budgeting and roadmap planning 
  •  Align MSP services with client business objectives 
Issue Escalation & Resolution
  •  Act as an escalation point for client concerns 
  •  Coordinate internally to resolve issues efficiently 
  •  Ensure clear communication and follow-through 
Reporting & Metrics
  •  Track and report on customer success metrics (CSAT, NPS, retention rates) 
  •  Prepare and present reports during client meetings 
  •  Use PSA/CRM tools to maintain accurate account records 
Required Qualifications
  •  3–5+ years of experience in Customer Success, Account Management, or IT Service Management 
  •  Experience working in an MSP or IT services environment (highly preferred) 
  •  Strong understanding of IT infrastructure, cloud services (e.g., Microsoft 365, Azure), and cybersecurity concepts 
  •  Excellent communication and relationship-building skills 
  •  Ability to manage multiple client accounts simultaneously 
Preferred Skills
  •  Familiarity with PSA tools (e.g., ConnectWise, Autotask) and RMM platforms 
  •  Experience with QBRs and IT strategy planning 
  •  Strong problem-solving and conflict resolution skills 
  •  Sales acumen for identifying growth opportunities 
  •  Project coordination experience
Work Environment
  • On-Site (5 Days a week in Office) - NO REMOTE or HYBRID OPTIONS
 Compensation & Benefits
  • Competitive salary (based on experience)
  • Health insurance
  • Paid time off and holidays
  • Professional development and certification support
  • 401(k) with company match (if applicable)
Why Join Us
  • Work with a collaborative and technically strong team
  • Exposure to diverse technologies and client environments
  • Opportunities for career growth within the MSP organization