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Computer Business Jobs (NOW HIRING)

If you're an experienced technology buyer who knows how to source, negotiate, and grow a profitable computer business, we'd love to hear from you. Benefits: * 401(k) * 401(k) matching * Dental ...

Accounting Supervisor Tax

Irvine, CA · On-site

$118K - $155K/yr

... on the computer - Business professional dress code - Excellent verbal and written communication skills - Great client service skills - CPA license a must - Self-sufficient, motivated, and able to ...

Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc). Excellent supervisory, analytical and reasoning skills Physical Requirements: Ability to use computer ...

Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc). Excellent supervisory, analytical and reasoning skills Physical Requirements: Ability to use computer ...

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Computer Business information

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$28K

$85.2K

$179K

How much do computer business jobs pay per year?

As of Aug 23, 2026, the average yearly pay for computer business in the United States is $85,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What is a computer business?

A computer business typically refers to a company that provides products or services related to computers, such as selling hardware and software, offering IT support, or developing computer-based solutions. These businesses can range from small repair shops to large firms specializing in cybersecurity, cloud computing, or software development. The primary goal of a computer business is to help individuals and organizations use technology more effectively and efficiently.

What are the key skills and qualifications needed to thrive in a computer business role, and why are they important?

To thrive in a Computer Business role, you need a solid understanding of IT systems, business operations, and data analysis, typically backed by a degree in information technology, computer science, or business. Familiarity with enterprise resource planning (ERP) software, customer relationship management (CRM) systems, and industry-standard certifications like CompTIA, PMP, or Microsoft certifications is often required. Strong problem-solving, communication, and project management skills help professionals excel in bridging technical and business needs. These skills are crucial for aligning technology solutions with business objectives and driving organizational success.

What are some common challenges faced by professionals in computer business roles, and how can they be addressed?

Professionals in computer business roles often face challenges such as keeping up with rapidly evolving technology, managing complex client requirements, and coordinating between technical and non-technical teams. Staying updated through continuous learning and professional development can help address the fast pace of change. Strong communication and project management skills are also crucial for effectively bridging the gap between IT and business objectives, ensuring successful project outcomes and client satisfaction.

What states have the most Computer Business jobs?

States with the most job openings for Computer Business jobs include:

Infographic showing various Computer Business job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $85,178 per year, or $41 per hour.

MSP Technical Customer Success Manager OnSite

Computer Business Solutions

Pompano Beach, FL • On-site

Other

Medical, Retirement, PTO

Re-posted 20 days ago


Job description

Benefits:

401(k)

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Overview

The Customer Success Manager (CSM) is responsible for building strong client relationships, ensuring customer satisfaction, and driving long-term retention within a Managed Service Provider (MSP) environment. This role acts as the primary point of contact for clients, aligning IT services with business goals, identifying growth opportunities, and ensuring successful service delivery.

Key Responsibilities

Client Relationship Management

Serve as the primary liaison between clients and the MSP

Build and maintain long-term relationships with key stakeholders

Conduct regular check-ins, business reviews (QBRs), and strategic planning sessions

Ensure client expectations are met or exceeded

Customer Success & Retention

Monitor client health, satisfaction, and engagement

Proactively identify risks and mitigate churn

Drive adoption of services, tools, and best practices

Advocate for the client internally

Service Delivery Alignment

Work closely with technical teams (Help Desk, NOC, Engineering) to ensure high-quality service delivery

Translate technical issues into business impact for clients

Ensure SLAs and KPIs are consistently met

Account Growth & Strategy

Identify upsell and cross-sell opportunities (cloud, security, backup, compliance, etc.)

Assist clients in IT budgeting and roadmap planning

Align MSP services with client business objectives

Issue Escalation & Resolution

Act as an escalation point for client concerns

Coordinate internally to resolve issues efficiently

Ensure clear communication and follow-through

Reporting & Metrics

Track and report on customer success metrics (CSAT, NPS, retention rates)

Prepare and present reports during client meetings

Use PSA/CRM tools to maintain accurate account records

Required Qualifications

3–5+ years of experience in Customer Success, Account Management, or IT Service Management

Experience working in an MSP or IT services environment (highly preferred)

Strong understanding of IT infrastructure, cloud services (e.g., Microsoft 365, Azure), and cybersecurity concepts

Excellent communication and relationship-building skills

Ability to manage multiple client accounts simultaneously

Preferred Skills

Familiarity with PSA tools (e.g., ConnectWise, Autotask) and RMM platforms

Experience with QBRs and IT strategy planning

Strong problem-solving and conflict resolution skills

Sales acumen for identifying growth opportunities

Project coordination experience

Work Environment

On-Site (5 Days a week in Office) - NO REMOTE or HYBRID OPTIONS

Compensation & Benefits

Competitive salary (based on experience)

Health insurance

Paid time off and holidays

Professional development and certification support

401(k) with company match (if applicable)

Why Join Us

Work with a collaborative and technically strong team

Exposure to diverse technologies and client environments

Opportunities for career growth within the MSP organization