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Computer Assistant Jobs in Troy, MI (NOW HIRING)

Advantasure

Data Center Computer Operator

Detroit, MI · On-site

Duties include v-text alert communications, updating system alerts, participate in or assist to open conference calls for resolution analysis. * Field phone calls, generate questions and emails ...

Physician Care Solutions, PC

Medical Assistant

Troy, MI · On-site

$16 - $19/hr

Physician Care Solutions is looking for a highly motivated and energetic medical assistant to join ... Advanced computer skills * Telephone communications skills * Ability to work with multiple computer ...

Physician Care Solutions, PC

Medical Assistant

Troy, MI

$16 - $19/hr

Physician Care Solutions is looking for a highly motivated and energetic medical assistant to join ... Advanced computer skills * Telephone communications skills * Ability to work with multiple computer ...

LEVY

Administrative Assistant

Detroit, MI · On-site

$20 - $22/hr

Advanced computer skills * Excellent communication skills * Experience in accounting and recording accounts payables * Extensive record keeping skills * Knowledge of basic office machinery

Physician Care Solutions, PC

Medical Assistant

Troy, MI

$16 - $19/hr

Physician Care Solutions is looking for a highly motivated and energetic medical assistant to join ... Advanced computer skills * Telephone communications skills * Ability to work with multiple computer ...

Judson Center

Medical Assistant

Warren, MI · On-site

$16.75 - $21.50/hr

The Medical Assistant will work in the behavioral health program with support services and an ... Close vision requirements due to computer work Direct Reports * None

PRAVEEN MODI MD PC

Medical Assistant

Plymouth, MI · On-site

$16 - $18.50/hr

Electronic medical records/ computer skills, answering phones, scheduling appointments, rooming patients, obtaining vitals, drawing blood, administering injections and performing EKGs. Candidate ...

PRAVEEN MODI MD PC

Medical Assistant

Plymouth, MI · On-site

$16 - $18.50/hr

Electronic medical records/ computer skills, answering phones, scheduling appointments, rooming patients, obtaining vitals, drawing blood, administering injections and performing EKGs. Candidate ...

Salvation Army

Program Assistant

Leonard, MI · On-site

$35K - $45K/yr

Essential Responsibilities: * Assist the Program Director, as needed, in the scheduling and ... Basic computer skills Certificates and Licenses: * Complete Safe From Harm training, and keep ...

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All JobsComputer JobsComputer Assistant JobsComputer Assistant Jobs in Troy, MI

Computer Assistant information

See Troy, MI salary details

$31.8K

$45.8K

$60.2K

How much do computer assistant jobs pay per year?

As of Jul 13, 2026, the average yearly pay for computer assistant in Troy, MI is $45,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $52,600.00 per year, depending on experience, location, and employer.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

What is the easiest computer job that pays well?

A computer assistant role is often considered an accessible entry-level job that pays reasonably well, especially for those with basic technical skills and familiarity with office software. It typically involves tasks like troubleshooting, data entry, and supporting IT staff, with opportunities to learn more advanced skills over time.

Is it assistant a good career?

A computer assistant role involves providing technical support, troubleshooting hardware and software issues, and assisting users with technology. It can be a good entry-level career in IT, offering opportunities to develop technical skills, certifications, and experience for advancement in the technology field.

What does a computer assistant do?

A computer assistant provides technical support by troubleshooting hardware and software issues, setting up and maintaining computer systems, and assisting users with technology-related tasks. They often work in office environments, using tools like diagnostic software and may require basic certifications or knowledge of operating systems and network fundamentals.

What are Computer Assistants?

Computer Assistants are professionals who provide technical support and assistance to users in using computer systems, software, and hardware. They may help with troubleshooting issues, installing and configuring programs, maintaining equipment, and ensuring that technology runs smoothly in an organization. Their role can also include answering user queries, training staff on software applications, and performing routine system maintenance. Computer Assistants are essential in keeping workplaces efficient and resolving technical problems quickly.

What Is a Computer Assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are some common challenges faced by Computer Assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are the key skills and qualifications needed to thrive as a Computer Assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.

What skills are needed for an IT assistant?

An IT assistant needs strong technical skills in computer hardware, software, and networking, along with problem-solving abilities. Good communication skills and familiarity with common tools like operating systems, troubleshooting software, and basic cybersecurity are also important. Certifications such as CompTIA A+ can enhance job prospects.
More about Computer Assistant jobs
What are the most commonly searched types of Computer jobs in Troy, MI? The most popular types of Computer jobs in Troy, MI are:
What job categories do people searching Computer Assistant jobs in Troy, MI look for? The top searched job categories for Computer Assistant jobs in Troy, MI are:
What cities near Troy, MI are hiring for Computer Assistant jobs? Cities near Troy, MI with the most Computer Assistant job openings:
Computer Assistant jobs near you
Infographic showing various Computer Assistant job openings in Troy, MI as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $45,776 per year, or $22 per hour.
Data Center Computer Operator

Data Center Computer Operator

Advantasure

Detroit, MI • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description


Shift - 11:30pm-7:30am Saturday night to Thursday.
Site/Location: Detroit, MI
Status - Regular Full Time
Under general supervision, operates and controls all computing equipment relative to infrastructure and application processing.
  • Operates computers and peripheral equipment as required.
  • Controls application processing across all platforms adhering to production schedules.
  • Completes batch job and infrastructure setup requirements.
  • Updates processing logs and audit trails and keeps records of utilization.
  • Develops and reviews Knowledge Management documentation for accuracy, may participate in training peers on all operational functions with the direction of supervision.
  • Must be available to work any shift and schedule.
  • Analysis of production control procedures to ensure compliance of timely batch processing.
  • Reruns and restarts production to ensure timely service levels and operating levels of agreement are met.
  • Communicates the status of software, hardware and application processing and monitoring.
  • Participates in disaster recovery to execute all OCC/Operator functions and operates computers and peripheral equipment as required at the Business Recovery site.
  • Create, update, resolve all incidents via the corporate Incident Management Tool and take the corrective action as defined in operating procedures.
  • Monitors all OCC systems and application consoles.
  • Monitoring and escalation of all batch processing, using CA-7 ABEND resolution, JCL overrides, observing queues for late or abended job status.
  • Monitor Distributed batch systems using Tivoli Workload Scheduler to identify late or abended status and escalate as necessary.
  • Monitor Mainframe MVS operation systems LPARs and respond to outstanding master console messages. (Examples include, cancel user ID's or jobs, restarting printers, resolving job contentions, etc.).
  • Monitor health of real time monitoring for applications, servers and networks, using DCRUM, Server Vantage, SolarWinds, Omegaview and Dynatrace.
  • Perform system health checks, including server health check reporting, virus/malware threat monitoring, and holiday call center testing for open/closed statuses.
  • Update metrics as required for real time and production batch.
  • Respond to Priority 1 and 2 incidents as required. Duties include v-text alert communications, updating system alerts, participate in or assist to open conference calls for resolution analysis.
  • Field phone calls, generate questions and emails supplied by support teams.
  • Perform monitoring, triage and escalate issues to appropriate IT departments or owners for resolution analysis.
  • Perform other related duties as required.
QUALIFICATIONS
  • High school graduate or GED equivalent is required.
  • Two (2) years college or four (4) years equivalent work experience in Information Technology on mainframe and client server platforms.
  • Working knowledge of enterprise hardware, software, operating systems and peripherals.
  • Working knowledge of operators functions within MVS, JES2, CA-7, OMEGAMON, OMEGAVIEW, Tivoli Workload Scheduler, AIX, Connect Direct, Windows, TSO and EOS.
  • Working knowledge of IBM JCL/coding, cataloged procedures, SMS files, batch job restart methods and overrides.
  • Working knowledge of batch submission, processing restrictions, scheduling techniques and alerts and monitors.
  • Working knowledge of using reference manuals to diagnose error codes in operating systems and business application and taking the recommended corrective action to resolve errors.
  • General knowledge of business continuity dependencies and recovery procedures for operating systems and application backups and restores.
  • Strong analytical and communication skills needed to create instructions, respond to inquiries, and help Desk Skills relay instructions to others.
  • Working knowledge of Microsoft Windows XP, EXCEL, WORD, and Outlook.
  • Other related skills and/or abilities may be required to perform this job.

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