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Assistant Director of Academic Advising, College of Engineering and Computer Science (Student Services Professional IV)
Job no: 561136
Work type: Staff
Location: Fullerton
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time
Job Title
Assistant Director of Academic Advising, College of Engineering and Computer Science
Classification
Student Services Professional IV
Auto Req. ID
561136
Salary Range
Classification Range $6,320 - $9,014 per month
(Hiring range depending on qualifications, not anticipated to exceed $6,320 - $6,993 per month)
Work Schedule
Monday - Friday, 8:00 AM - 5:00 PM
Why CSUF
California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.
Department
The Undeclared and Academic Advising department within the Division of Academic Affairs supports undergraduate students-especially those who have not yet declared a major-by providing comprehensive academic advising and major exploration guidance. The center helps students navigate general education requirements, explore academic and career interests, and make informed decisions about their educational path. Our Academic Advising mission is to work in a collaborative partnership with students, a shared responsibility, where the advisor and student are equally invested in the educational process and holistic development of the student. We are seeking an exceptional individual to join our team as the Assistant Director of Academic Advising, College of Engineering and Computer Science (Student Services Professional IV) to lead and support a team of academic advisors and the day-to-day function of the college-based advising program focusing on delivering equitable, top-notch advising for new and continuing students. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.
Duties and Responsibilities
Reporting to the Executive Director of Academic Advising, and in close collaboration with the Associate Dean for the College of Engineering and Computer Science, the Assistant Director of Academic Advising, College of Engineering and Computer Science, uses critical student development theories and cutting-edge advising frameworks to develop and lead academic advising practices and programs for new and continuing students. Develop relational advising models and coordinate equitable academic advising practices to increase student retention and success. Through an engaged and equity-driven, student-centered approach, the Assistant Director empowers students in their ability to explore their educational opportunities and achieve academic success.
The Assistant Director will maintain a working knowledge of trends in academic advising, academic advising technologies, and changes in academic programs and transition requirements. Utilize institutional data to work with academic leaders on enrollment, retention, and degree completion efforts. Additionally, the Assistant Director will develop and coordinate projects and collaborate with campus partners in support of student success initiatives. Other duties as assigned.
Inclusive Leadership Statement
Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:
• What does inclusive leadership mean to you.
• A description of your experiences working with individuals with a different perspective.
• A description of how issues of inclusivity have impacted you personally or professionally.
Essential Qualifications
Bachelor's degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A master's degree from an accredited college or university in counseling, clinical psychology, social work, or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.
Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications
Ability to establish and maintain effective and collaborative working relationships with students and employees at all levels throughout the institution. Experience using learning management systems (e.g., Canvas), as well as experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment. Have led the development of assessment practices for academic advising programs and brings a strong understanding of, and experience contributing to, complex, dynamic academic advising and/or student success programs in contexts such as Cal State Fullerton.
License/Certifications
A valid California driver's license.
Special Working Conditions
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator
Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible
• FlexCash (in lieu of health and dental)
• Employee Assistance Programs
• 15 paid holidays

See our CSUF Benefits website for additional information.
Additional Information
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.
Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.
Advertised: Aug 20 2026 Pacific Daylight Time
Applications close: Sep 03 2026 Pacific Daylight Time
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