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Computer Assistant Jobs in Chantilly, VA (NOW HIRING)

Axle

Computer Programmer

Rockville, MD · On-site

Dependent Care Assistant Program (DCAP) * Transportation Reimbursement Account (TRN) Axle is seeking a Computer Programmer to build and optimize scalable cloud and hybrid platforms using DevOps and ...

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Computer Assistant information

See Chantilly, VA salary details

$34.3K

$49.4K

$65K

How much do computer assistant jobs pay per year?

As of May 29, 2026, the average yearly pay for computer assistant in Chantilly, VA is $49,447.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $56,800.00 per year, depending on experience, location, and employer.

What Is a Computer Assistant?

A computer assistant uses their technical and communication skills to help people troubleshoot problems with their computers. Sometimes referred to as technical support or customer support staff, computer assistants know about computers and the software they run. Their primary job duties include listening to customers describe the problems they are having and then walking them through a series of steps to get any issues resolved. Depending on the company you work for, you may also assist employees with their computer setups and help develop training guides. Some computer assistants work in call centers while others communicate exclusively through online chat or email. The minimum educational qualifications for this career include a high school diploma or G.E.D. certificate, although some employers may prefer you to have an associate degree in computer science and previous experience in a similar role.

What are the key skills and qualifications needed to thrive as a Computer Assistant, and why are they important?

To thrive as a Computer Assistant, you need strong knowledge of computer hardware, software applications, troubleshooting techniques, and typically at least an associate degree in a related field. Familiarity with operating systems, office productivity software, basic networking, and help desk ticketing systems is commonly required. Excellent communication, problem-solving abilities, and patience are valuable soft skills for this position. These skills ensure efficient technical support, minimize downtime, and foster a productive work environment.

What are some common challenges faced by Computer Assistants in supporting end-users, and how can they effectively address them?

Computer Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing multiple support requests simultaneously, and explaining technical concepts to users with varying levels of computer literacy. To address these challenges effectively, strong organizational and communication skills are essential. Building a knowledge base of common solutions, prioritizing tickets based on urgency, and maintaining patience and empathy with users can greatly enhance the support experience and lead to improved outcomes.

What are Computer Assistants?

Computer Assistants are professionals who provide technical support and assistance to users in using computer systems, software, and hardware. They may help with troubleshooting issues, installing and configuring programs, maintaining equipment, and ensuring that technology runs smoothly in an organization. Their role can also include answering user queries, training staff on software applications, and performing routine system maintenance. Computer Assistants are essential in keeping workplaces efficient and resolving technical problems quickly.

What is the difference between Computer Assistant vs Data Entry Clerk?

AspectComputer AssistantData Entry Clerk
Required CredentialsHigh school diploma; some roles may require basic IT certificationsHigh school diploma; familiarity with data management software
Work EnvironmentOffices, schools, or organizations supporting IT tasksOffices, data centers, or administrative settings
Employer & Industry UsageEducational institutions, small businesses, tech supportCorporate, healthcare, government, and administrative sectors
Common Search & ComparisonOften compared for entry-level IT support rolesCompared for administrative data handling tasks

Computer Assistants and Data Entry Clerks often share similar work environments and entry-level credentials. However, Computer Assistants typically support IT functions and troubleshooting, while Data Entry Clerks focus on inputting and managing data. Both roles are essential in administrative and organizational settings, but they serve different primary functions within organizations.

More about Computer Assistant jobs
What are the most commonly searched types of Computer jobs in Chantilly, VA? The most popular types of Computer jobs in Chantilly, VA are:
What job categories do people searching Computer Assistant jobs in Chantilly, VA look for? The top searched job categories for Computer Assistant jobs in Chantilly, VA are:
What cities near Chantilly, VA are hiring for Computer Assistant jobs? Cities near Chantilly, VA with the most Computer Assistant job openings:
Computer Assistant jobs near you

Computer Operator

CompTech Computer Technologies

Fort Belvoir, VA

$50K - $52K/yr

Other

Medical, Retirement, PTO

Posted 12 days ago

Job description

Job Description

Job Title:       Computer Operator
Location:       Fort Belvoir, VA (on-site)
Supporting:  The Defense Logistics Agency (DLA) ** Active Secret Security Clearance Required** 

Overview

CompTech, on behalf of our partner company Creative Business Solutions, Inc., is seeking a qualified Computer Operator to support the Defense Logistics Agency (DLA). The ideal candidate will assist in the technical operation and testing of fully integrated computer-based systems in a supervised environment. This position requires local travel using personal vehicle, company van, cart or other motorized vehicle.

Scope of Work

Key responsibilities include:

  • Ultimate accountability for ensuring customer satisfaction at every level.
  • Cultivate collaborative relationships with peers and leadership in a team focused environment, always communicating effectively and displaying diplomacy.
  • Proven ability to effectively manage and prioritize a diverse workload of assigned service tickets.
  • Flexible, with the ability to seamlessly transition from daily operations to project actions, and vice-versa.
  • Demonstrated ability to quickly adapt to new policies and evolving technologies within this dynamic technical environment.
  • Adept at interpreting and adhering to guidance and Standard Operating Procedures (SOPs) provided by contract and government leadership.
  • Proficiency in operating a diverse range of system components, including hardware, software, and mass storage technology.
  • Capability, under supervision, to operate communications-computer systems, as well as install, implement, maintain, and optimize operating systems, disk and tape management systems, and computer operations automation software.
  • Anticipates problems, identifies deviations and acts through resolution.
  • Perform other duties as required.

Knowledge, Skills, and Certification Requirements:

  • Excellent interpersonal and communication skills
  • One (1) year of Help Desk or Deskside Support experience
  • DLA CE Cert IA Role/Function: Help Desk Tier II & III - may be obtained upon hire
  • Security+ CE

Security Clearance Requirements:

  • Secret

Salary:

  • $50k - $52k   PTO + 401K, No medical benefits 

Please note: Holding active Secret Security Clearance is an absolute requirement to be considered for this role. 

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