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Computer Aided Dispatch Jobs in Tennessee (NOW HIRING)

The University of Tennessee

Police Dispatcher

Martin, TN · On-site

$14 - $20/hr

... the computer-aided dispatch (CAD) and records systems. The role serves as a primary point of contact for students, employees, and visitors, routes non-emergency requests to campus partners, and ...

The University of Tennessee

Police Dispatcher

Martin, TN · On-site

$14 - $20/hr

Responsibilities • Answer and triage emergency/non-emergency calls; dispatch units and track status in CAD. • Operate police radio, public safety lines, and departmental phone lines. • Monitor ...

Puckett EMS

Dispatcher

Chattanooga, TN · On-site

Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift. * Performs daily inspections of their work area ...

Priority OnDemand

Dispatcher

Chattanooga, TN · On-site

Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift. * Performs daily inspections of their work area ...

PRIORITY ONDEMAND

Dispatcher

Chattanooga, TN

Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift. * Performs daily inspections of their work area ...

Shelby County Sheriff's Office

Dispatch

Memphis, TN

$47K - $61K/yr

Operates computer-based multi-key telephone instruments, computer-aided dispatch system, TTY telephone system for the deaf, NCIC/TCIC/SCATS/JMS/JSS/Visions computer systems, computer-based radio ...

Rhodes College

Campus Safety Dispatcher

Memphis, TN · On-site

Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch.

Rhodes College

Campus Safety Dispatcher

Memphis, TN · On-site

Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch.

Puckett EMS

Dispatcher

Chattanooga, TN · On-site

Ensures that Computer Aided Dispatch computer console, phone system, radio system and all equipment is ready for use at the beginning of each shift. * Performs daily inspections of their work area ...

Shelby County Sheriff's Office

Dispatch

Memphis, TN · On-site

$47K - $61K/yr

Operates computer-based multi-key telephone instruments, computer-aided dispatch system, TTY telephone system for the deaf, NCIC/TCIC/SCATS/JMS/JSS/Visions computer systems, computer-based radio ...

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How much do computer aided dispatch jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for computer aided dispatch in Tennessee is $26.19, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $23.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Computer Aided Dispatch position, and why are they important?

To thrive in Computer Aided Dispatch, you need strong multitasking abilities, attention to detail, and a high school diploma or equivalent, with many employers requiring additional public safety communications training or certifications. Familiarity with dispatch software systems (such as CAD programs), radio communication equipment, and emergency protocols is essential. Excellent verbal communication, calmness under pressure, and teamwork are standout soft skills for success in this position. These skills are important to ensure accurate, timely dispatching of emergency services and to maintain public and responder safety in high-stress situations.

What does a typical shift look like for someone working in Computer Aided Dispatch?

A typical shift for a Computer Aided Dispatch professional involves monitoring incoming emergency calls, quickly assessing the situation, and coordinating with police, fire, or medical personnel via advanced CAD software and radio systems. Dispatchers work in fast-paced, secure call centers, often as part of a closely-knit team, and may cover various shifts including nights, weekends, or holidays due to the 24/7 nature of emergency services. You’ll need to remain focused and calm while managing multiple incidents at once and communicating efficiently with both callers and field responders. This dynamic environment offers opportunities to develop technical and interpersonal skills, and with experience, many dispatchers can progress into supervisory or training roles within public safety communications.

What is a Computer Aided Dispatch job?

A Computer Aided Dispatch (CAD) job involves using specialized software to assist in the coordination and dispatching of emergency services, such as police, fire, and medical personnel. CAD operators receive and input information from emergency calls, track responder locations, and ensure timely communication between dispatchers and emergency teams. They must work efficiently under pressure, have strong multitasking skills, and be proficient with computer systems. This role is crucial for ensuring rapid and effective emergency response.

Computer Aided Dispatch jobs near you
Infographic showing various Computer Aided Dispatch job openings in Tennessee as of May 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Temporary. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,482 per year, or $26.2 per hour.
Police Dispatcher

Police Dispatcher

The University of Tennessee

Martin, TN • On-site

$14 - $20/hr

Full-time

Posted 10 days ago

Job description

The Dispatcher supports the Department of Public Safety by receiving and prioritizing calls for service, dispatching police and emergency responses, operating the campus radio and phone systems, monitoring security technologies, and documenting all activity in the computer-aided dispatch (CAD) and records systems. The role serves as a primary point of contact for students, employees, and visitors, routes non-emergency requests to campus partners, and maintains accurate logs, messages, and equipment records to support officer safety and timely service.

Qualifications
Minimum Qualifications
High school diploma or the equivalent

Preferred Qualifications
Knowledge of public-safety call taking, radio use, and plain-language; CAD/RMS basics, call types, and incident codes; and campus resources and referral paths. Clear oral and written communication under pressure; multitasking across phone, radio, CAD entry, and monitoring; and customer service with conflict de-escalation and professional phone manners. Ability to set priorities, gather facts, and give pre-arrival guidance; keep accurate logs and protect FERPA/PII; use camera and alarm systems and relay useful details; work rotating shifts, nights, weekends, holidays, and emergencies; and meet background and policy standards.

Clery related call routing and documentation for timely warnings and other notifications. Skills in CAD/RMS data entry with low error rates and correct disposition codes, typing and data entry to keep pace with live radio and phone traffic. Ability to obtain and maintain required dispatcher certifications and learn campus geography to give precise directions to responders.

Application Process: Interested candidates must apply online  
Application Deadline: Applicant review will begin immediately and continue until a candidate has been selected.
Minimum hiring range $14.00 - $20.00 per hour (Market Range 04) - Salary commensurate with education and experience.

Answer and triage emergency/non-emergency calls; dispatch units and track status in CAD.
Operate police radio, public safety lines, and departmental phone lines.
Monitor nearby public-safety radio traffic and campus security cameras; relay actionable information.
Receive and document safety complaints and hazards; assist partner agencies when requested.
Monitor fire alarm panel and elevator call boxes, dispatching response as necessary. 
Coordinate with other law enforcement agencies for on and off-campus public safety response
Create and maintain CAD/RMS entries and the computer log for calls and officer activity.
Issue and log keys, radios, and other equipment; manage lost-and-found documentation.
Receive and distribute departmental mail and faxes; support routine front-desk tasks
Serve as first point of contact at the front desk and on operator lines.
Route requests for information or assistance to the appropriate campus department; provide directions and referrals.

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