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Complex Store Manager Jobs in High Point, NC (NOW HIRING)

Floor & Decor Holdings

Deco Department Manager

Greensboro, NC · On-site

$19.75 - $22.25/hr

Ensure store presentation standards are achieved and maintained. Guarantee safety and security of ... Ability to perform in a high volume, highly complex location. * Ability to demonstrate initiative ...

New

Floor & Décor

Deco Department Manager

Greensboro, NC

$19.75 - $22.25/hr

Ensure store presentation standards are achieved and maintained. Guarantee safety and security of ... Ability to perform in a high volume, highly complex location. * Ability to demonstrate initiative ...

Ross Stores

IT Manager I

Sophia, NC

$85K - $104K/yr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... Demonstrated ability to bring order to complex and competing demands. • Proven skills in ...

Ross Stores

IT Manager I

Sophia, NC

$85K - $104K/yr

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... Demonstrated ability to bring order to complex and competing demands. Proven skills in leadership ...

ImageWorks Display

Project Manager

Winston Salem, NC · On-site

... store. Our team partners with leading consumer brands and retailers to transform ideas into high ... This role is ideal for someone who enjoys building relationships, solving complex challenges ...

Ross Stores

IT Manager I

Sophia, NC · On-site

$85K - $104K/yr

The IT Manager I is responsible to lead a team of IT professionals to provide IT Infrastructure and ... Demonstrated ability to bring order to complex and competing demands. • Proven skills in ...

Ross Stores, Inc

IT Manager I

Sophia, NC · On-site

$85K - $104K/yr

Demonstrated ability to bring order to complex and competing demands. Proven skills in leadership ... Project Management experience. Microsoft, Cisco, or other IT Professional Certifications. Extreme ...

ImageWorks Display

Key Account Manager

Winston Salem, NC · On-site

$80K - $90K/hr

... most: in the store. Our team partners with some of the world's leading consumer brands and ... solving complex challenges, and identifying opportunities for growth. If you're passionate about ...

Ross Stores

Business Analyst

Asheboro, NC · On-site

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... on moderately complex projects. Development Lifecycle o Manage meetings, issue resolution ...

Ross Stores

Business Analyst

Asheboro, NC

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... on moderately complex projects. Development Lifecycle o Manage meetings, issue resolution ...

Ross Stores

Business Analyst

Asheboro, NC

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... moderately complex projects. • Development Lifecycle o Manage meetings, issue resolution ...

Ross Stores

Systems Administrator

Sophia, NC

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong ... complex, highly integrated environment. Experience with Distribution Center/Warehouse management ...

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Showing results 41-60

All JobsComplex Store JobsComplex Store Manager JobsComplex Store Manager Jobs in High Point, NC

Complex Store Manager information

See High Point, NC salary details

$23.2K

$48.3K

$79.4K

How much do complex store manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for complex store manager in High Point, NC is $48,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What is the difference between Complex Store Manager vs Store Supervisor?

AspectComplex Store ManagerStore Supervisor
CredentialsExperience in retail management, sometimes certifications in retail or businessHigh school diploma or equivalent, on-the-job training
Work EnvironmentOversees multiple store locations within a region or complexManages daily operations of a single store
ResponsibilitiesStrategic planning, staff management across stores, sales targetsStaff supervision, customer service, daily store operations

The Complex Store Manager typically oversees multiple stores, requiring broader management skills and regional oversight, while the Store Supervisor focuses on daily operations within a single store. Both roles involve leadership and customer service, but the Complex Store Manager has a higher level of responsibility and scope.

What are the key skills and qualifications needed to thrive as a complex store manager, and why are they important?

To thrive as a Complex Store Manager, you need strong leadership, retail management experience, and a solid understanding of business operations, often supported by a bachelor's degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and analytics tools is typically required. Outstanding communication, problem-solving abilities, and adaptability are vital soft skills for motivating large teams and handling diverse customer needs. These skills ensure effective store performance, customer satisfaction, and achievement of organizational goals in a dynamic retail environment.

What is a complex store manager?

A Complex Store Manager is responsible for overseeing the operations of multiple retail locations or a large, multi-department store. Their duties include managing staff, ensuring excellent customer service, optimizing sales and profitability, and implementing company policies across all units. They coordinate with department managers, handle budgeting and inventory, and ensure compliance with safety and operational standards. This role requires strong leadership, organizational, and communication skills to effectively manage complex retail environments.

What are some common challenges faced by complex store managers, and how can they be addressed?

Complex Store Managers often oversee multiple departments or a larger retail footprint, which brings unique challenges such as coordinating cross-departmental communication, managing a diverse team, and ensuring consistent customer service standards throughout the store. To address these challenges, effective delegation, regular staff meetings, and clear communication channels are essential. Leveraging technology for inventory and scheduling, as well as investing in continuous staff training, also helps maintain operational efficiency and customer satisfaction in a complex retail environment.
What are popular job titles related to Complex Store Manager jobs in High Point, NC? For Complex Store Manager jobs in High Point, NC, the most frequently searched job titles are:
What job categories do people searching Complex Store Manager jobs in High Point, NC look for? The top searched job categories for Complex Store Manager jobs in High Point, NC are:
What cities near High Point, NC are hiring for Complex Store Manager jobs? Cities near High Point, NC with the most Complex Store Manager job openings:
Complex Store Manager jobs near you
Infographic showing various Complex Store Manager job openings in High Point, NC as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,267 per year, or $23.2 per hour.

Deco Department Manager

Floor & Decor Holdings, Inc.

Greensboro, NC • On-site

$19.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Floor & Decor rating

6.7

Company rating: 6.7 out of 10

Based on 241 frontline employees who took The Breakroom Quiz

211th of 732 rated retailers

Job description

PURPOSE
Responsible for achieving sales budgets and providing an exceptional shopping experience to every customer through established company guidelines concerning sales, customer service, and staff training and development.
MAJOR RESPONSIBILITIES
Customer Service
  • Drive, teach and adhere to the P's of retail to include but are not limited to People, Product, Price, Purchasing, Position, Presentation, Promotion and Pro Services
  • Engage customers and provide a quality shopping experience, and ensure store associates provide quality customer service
  • Strategically merchandize and utilize the company guidelines to outline merchandising practices.
  • Ensure store presentation standards are achieved and maintained. Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management.
  • Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.
  • Work as KCM or Manager on Duty as required

Administrative
  • Conduct weekly competitive shops.
  • Communicate pricing and/or inventory issues to the senior team.
  • Analyze and work all business reports in order to be in the best merchandising, in-stock and pricing position. Reports include but are not limited to the following:
    Profit Los statements (P&L)
    Category Performance Report (CPR)
    Business Analysis Tool Report (BAT)
    Store Purchase Order Analysis Report (STPOA)
    Store Price Change Report (STPRC)
  • Utilize computer and point of sale systems to maintain accurate inventory, cycle counts, and profit and loss management, including shipping and receiving of inventory.
  • Ensure brand standards and operating standards meet or exceed expectations to support brand consistency.
  • Interface with corporate headquarters employees.

Supervisory
  • Ensure maximum scheduling coverage during peak traffic periods.
  • Review and assess the performance of associates on a timely basis.
  • Train, develop, supervise and define workload of store associates as appropriate.
  • Monitor associate retention and career development, and communicate improvement efforts to Chief Executive Merchant.
  • Address and document unsatisfactory performance and policy violations of associates through administration of disciplinary action and performance counseling.
  • Ensure compliance to scheduling, hiring, payroll and business planning processes.
  • Monitor, maintain and follow company policies; support company expectations and systems.
  • Perform additional managerial duties as necessary.

Store Operations
  • Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary.
  • Available to open and/or close the store in an effective manner.

MINIMUM ELIGIBILITY REQUIREMENTS
  • Three to five years retail management experience and proven ability direct operations.
  • Ability to perform in a high volume, highly complex location.
  • Ability to demonstrate initiative and be a self-starter.
  • Demonstrated proficiency in recruiting, hiring, and training associates.
  • Excellent communication, interpersonal and analytical skills.
  • Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency.
  • Demonstrated ability to increase the company's overall market share.
  • Must possess excellent customer service skills and work well under pressure

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
  • While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

PHYSICAL/SENSORY REQUIREMENTS
Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
NOTE: All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of fundamental job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to the position.
This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.
Store Hours
Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Pickup Hours
Monday - Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life balance, including:
  • Paid vacation and sick time for eligible associates
  • Paid holidays plus a personal holiday
  • Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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