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Complex Store Manager Jobs in High Point, NC (NOW HIRING)

Chico's FAS, Inc.

Sales Lead - Chico's

High Point, NC · On-site

Manages Complexity * Making sense of complex, high quantity, and sometimes contradictory ... Able to travel to stores throughout the district * Excellent customer service skills * Knowledge of ...

Chico's FAS

Sales Lead - Chico's

High Point, NC · On-site

... management in general operations of the store to ensure a great customer experience and maximum ... sense of complex, high quantity, and sometimes contradictory information to effectively solve ...

Tjx

District Loss Prevention Manager

Burlington, NC · On-site

$95K - $122K/yr

The District Loss Prevention Manager (DLPM) is an integral part of a fast-growing, constantly ... the complex current LP scenario head-on by building proven partnerships with store and senior ...

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Showing results 21-40

All JobsComplex Store JobsComplex Store Manager JobsComplex Store Manager Jobs in High Point, NC

Complex Store Manager information

See High Point, NC salary details

$23.2K

$48.3K

$79.4K

How much do complex store manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for complex store manager in High Point, NC is $48,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What is a complex store manager?

A Complex Store Manager is responsible for overseeing the operations of multiple retail locations or a large, multi-department store. Their duties include managing staff, ensuring excellent customer service, optimizing sales and profitability, and implementing company policies across all units. They coordinate with department managers, handle budgeting and inventory, and ensure compliance with safety and operational standards. This role requires strong leadership, organizational, and communication skills to effectively manage complex retail environments.

What are the key skills and qualifications needed to thrive as a complex store manager, and why are they important?

To thrive as a Complex Store Manager, you need strong leadership, retail management experience, and a solid understanding of business operations, often supported by a bachelor's degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and analytics tools is typically required. Outstanding communication, problem-solving abilities, and adaptability are vital soft skills for motivating large teams and handling diverse customer needs. These skills ensure effective store performance, customer satisfaction, and achievement of organizational goals in a dynamic retail environment.

What are some common challenges faced by complex store managers, and how can they be addressed?

Complex Store Managers often oversee multiple departments or a larger retail footprint, which brings unique challenges such as coordinating cross-departmental communication, managing a diverse team, and ensuring consistent customer service standards throughout the store. To address these challenges, effective delegation, regular staff meetings, and clear communication channels are essential. Leveraging technology for inventory and scheduling, as well as investing in continuous staff training, also helps maintain operational efficiency and customer satisfaction in a complex retail environment.

What is the difference between Complex Store Manager vs Store Supervisor?

AspectComplex Store ManagerStore Supervisor
CredentialsExperience in retail management, sometimes certifications in retail or businessHigh school diploma or equivalent, on-the-job training
Work EnvironmentOversees multiple store locations within a region or complexManages daily operations of a single store
ResponsibilitiesStrategic planning, staff management across stores, sales targetsStaff supervision, customer service, daily store operations

The Complex Store Manager typically oversees multiple stores, requiring broader management skills and regional oversight, while the Store Supervisor focuses on daily operations within a single store. Both roles involve leadership and customer service, but the Complex Store Manager has a higher level of responsibility and scope.

Is a complex store manager a stressful job?

A complex store manager role involves overseeing multiple store locations, which can lead to high stress due to managing staff, operations, and customer satisfaction simultaneously. The job often requires strong organizational skills, problem-solving, and the ability to handle multiple priorities under pressure.

What are the top 3 qualities of a great complex store manager?

A great complex store manager possesses strong leadership skills to motivate staff and ensure operational efficiency, excellent communication abilities to coordinate between multiple locations, and problem-solving skills to address challenges quickly. They also need organizational skills to manage inventory, schedules, and budgets effectively in a multi-store environment.

What other jobs can a complex store manager do?

A complex store manager can transition into roles such as district or regional manager, operations manager, or retail director, leveraging skills in leadership, sales, and inventory management. They may also pursue positions in supply chain management, training, or corporate roles within retail organizations, often requiring experience in team supervision and business strategy.

What are popular job titles related to Complex Store Manager jobs in High Point, NC?

For Complex Store Manager jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Complex Store Manager jobs in High Point, NC look for?

The top searched job categories for Complex Store Manager jobs in High Point, NC are:

What cities near High Point, NC are hiring for Complex Store Manager jobs?

Cities near High Point, NC with the most Complex Store Manager job openings:

Complex Store Manager jobs near you
Infographic showing various Complex Store Manager job openings in High Point, NC as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $48,267 per year, or $23.2 per hour.

Sales Lead - Chico's

Chico's FAS, Inc.

High Point, NC • On-site

Full-time

Re-posted 20 days ago

Chico's FAS rating

5.8

Company rating: 5.8 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

61st of 104 rated fashion retailers

Job description

POSITION OBJECTIVE:
The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.
FUNCTIONAL RESPONSIBILITIES:
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
  • Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.
  • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
  • Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
  • Supports and administers receipt and dispatch of inventory and supplies according to company policy.
  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
  • Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Builds and maintains a solid customer following through clienteling and wardrobing.
  • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
  • Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
  • Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
  • Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.
COMPETENCIES:
  • Culture
    • Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
  • Manages Complexity
    • Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Plans and Aligns
    • Planning and prioritizing work to meet commitments aligned with organizational goals.
  • Organizational Savvy
    • Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
  • Courage
    • Stepping up to address difficult issues, saying what needs to be said.

QUALIFICATIONS:
  • High School diploma or equivalent
  • Must be 18 years old or older
  • Minimum 2 years prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Excellent communication, verbal, and written skills
  • Able to travel to stores throughout the district
  • Excellent customer service skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
  • Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

What Chico's FAS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Chico's FAS logo

About Chico's FAS

Sourced by ZipRecruiter

Chico's FAS, headquartered in Fort Meyers, Florida, operates in the retail industry, particularly specializing in women's clothing and related accessories. The company was founded in 1983 by helicopter pilot Marvin Gralnick and his wife Helene as a small boutique selling Mexican folk art and cotton sweaters on Sanibel Island, Florida. Since then, Chico's FAS has developed into a leading retailer with three unique brands: Chico's, White House Black Market, and Soma. The company’s overarching mission is to offer the most amazing personal service to all their customers, manifested in their core principle of customer satisfaction and loyalty. Their notable achievements include the impressive growth from a single store to now having established hundreds of stores nationwide.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Fort Meyers, FL, US

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