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Complex Specimen Processor Jobs in Massachusetts

Bmc

Lab Support Tech

Boston, MA

... complex specialty medication needs of vulnerable patients and their families. We partner with ... Specimen Processing * Understands study protocols and processes specimens accordingly. * Prepares ...

Affinity Executive Search

Account Executive

Boston, MA · On-site

$100K - $125K/yr

Present service offerings, negotiate agreements, and close complex deals * Maintain a strong ... Strong understanding of histology, specimen processing, and pathology workflows * Demonstrated ...

Labcorp

Clinical Laboratory Team Lead

Holyoke, MA · On-site

Operate and monitor the automation line to ensure continuous, efficient specimen processing * Send ... Perform routine and complex technical procedures and functions according to SOPs * Load, unload ...

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Complex Specimen Processor information

What is a complex specimen processor?

Complex Specimen Processors are laboratory professionals responsible for receiving, handling, and preparing biological samples—such as blood, tissue, or urine—for analysis and testing. They ensure that specimens are properly labeled, sorted, and processed according to strict protocols, often working with more challenging or specialized samples that require extra attention to detail. Their work is crucial for accurate diagnostic results and supports the efficiency and safety of the laboratory environment.

What are the key skills and qualifications needed to thrive as a complex specimen processor, and why are they important?

To thrive as a Complex Specimen Processor, you need strong attention to detail, basic laboratory knowledge, and typically a high school diploma or equivalent, with some employers preferring experience in a clinical or laboratory setting. Familiarity with laboratory information systems (LIS), specimen tracking software, and standard lab equipment is essential. Excellent organizational skills, effective communication, and the ability to work efficiently under pressure are valuable soft skills in this role. These competencies ensure specimen integrity, accurate processing, and timely workflow, which are critical for reliable laboratory results and patient care.

What are some common challenges faced by complex specimen processors, and how can they be addressed?

Complex Specimen Processors often encounter challenges such as managing high sample volumes, ensuring precise labeling, and maintaining strict chain-of-custody procedures. To address these challenges, it is essential to stay organized, double-check specimen identification, and follow standardized protocols meticulously. Working closely with laboratory technicians and communicating effectively with team members can help prevent errors and ensure timely processing. Additionally, staying up-to-date with laboratory information systems and safety procedures can further streamline workflow and support accuracy.

What is the difference between Complex Specimen Processor vs Medical Laboratory Technician?

AspectComplex Specimen ProcessorMedical Laboratory Technician
CredentialsHigh school diploma, specialized training, certification often preferredAssociate degree in medical laboratory technology, certification required
Work EnvironmentLaboratory settings, processing specimensLaboratory, performing tests and analyzing samples
Job ResponsibilitiesPreparing and processing complex specimens, ensuring sample integrityPerforming tests, analyzing results, maintaining lab equipment

While both roles work in laboratory environments, Complex Specimen Processors focus on preparing and processing complex specimens, often requiring specialized training. Medical Laboratory Technicians perform a broader range of testing and analysis, with formal education and certification. Understanding these differences helps clarify career paths and employer expectations in medical labs.

How do I become a complex specimen processor?

To become a complex specimen processor, typically one needs a high school diploma or equivalent, along with training in laboratory procedures and specimen handling. Relevant skills include attention to detail, familiarity with laboratory equipment, and sometimes certification in phlebotomy or laboratory technology, depending on the employer's requirements.

What skills do you need to be a complex specimen processor?

A complex specimen processor needs strong attention to detail, good organizational skills, and the ability to follow precise protocols. Knowledge of laboratory procedures, familiarity with medical terminology, and proficiency with laboratory equipment are also important. Often, certifications in phlebotomy or laboratory technology are preferred, and the role may require working in a fast-paced environment with strict safety standards.

What are popular job titles related to Complex Specimen Processor jobs in Massachusetts?

For Complex Specimen Processor jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Complex Specimen Processor jobs in Massachusetts look for?

The top searched job categories for Complex Specimen Processor jobs in Massachusetts are:

Complex Specimen Processor jobs near you

Phlebotomist Representative - Sr. Site Lead

Provincetown, MA • On-site

Quest Diagnostics

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

94th of 120 rated laboratories

People enjoy working here

Respectful managers

Uninterrupted breaks

Learn more about Quest Diagnosticsexternal

$20.23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description


Phlebotomist Representative - Sr. Site Lead - Provincetown, MA, Monday, Tuesday, Wednesday, Friday 8:30 AM to 5:00 PM, Thursday 9:30 AM to 6:00 PM, with rotational Saturday 9:00 AM to 12:00 PM
Deliver professional phlebotomy services at assigned Patient Service Centers (PSCs) or Client Offices (IOPs). Ensure accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. Communicate effectively to create a professional and efficient experience for patients, staff, and clients. Consistently provide error-free work, handle more complex collections / patient situations and resolve escalated issues while supporting on-site staff. May be responsible for a larger team or broader scope of staff assignments. Demonstrate the Quest 5Cs- Customer First, Care, Collaboration, Curiosity, and Continuous Improvement in all interactions to uphold service and operational excellence.
Pay range: $24.95 - $26.75 / hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

Responsibilities
Specimen Collection & Processing
  • Perform specimen collections following established procedures for a variety of tests, including but not limited to venipuncture and capillary draws. Comfortable and capable of handling difficult draws, including pediatric, geriatric, and hard sticks with minimal error.
  • Obtain patient identification and signatures to confirm specimen labeling accuracy. Perform data entry as necessary.
  • Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test order.
  • Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.

Patient Experience & Customer Service
  • Communicate professionally with clients to resolve, refer, and /or document problems, prepare problem documentation and report critical issues as they occur.
  • Provide exemplary professional, respectful, and efficient service to all patients and clients. Confidently and effectively use verbal and written communications, problem-solving, and collaboration skills to complete daily procedures and address patient questions.
  • Perform highly accurate data entry for patient registration, test order entry, and billing information.
  • Maintain a clean, orderly, and welcoming collection environment.
  • Handle multiple priorities in a high-volume setting.

Site Support
  • May require travel and oversight of multiple sites.
  • Comfortably and confidently act as mentor, role model, and resource for new and tenured employees.
  • Direct daily operations at site, following standard Operating Procedures (SOPs), coaching on-site staff as necessary.
  • Assist with site upkeep and maintenance, such as compiling monthly statistics, maintaining phlebotomy logs, ordering supplies, prepare schedules, and always ensuring cleanliness and safety at the site.
  • May assist with special projects.
  • Must be flexible with scheduling, including weekends and holidays as needed.
  • Minimal travel to sites beyond designated work site(s).
  • Assigned to a single site, supporting designated Patient Service Centers (PSCs) or Client Offices (IOPs) location.

Operations & Compliance
  • Serves as a subject matter expert for complex specimen requirements, special processing, troubleshooting specimen issues, and with knowledge of the business.
  • Demonstrates strong judgment in independently adapting to operational needs and ensuring workflow continuity, while helping on-site staff do the same.
  • Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
  • Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality of patient information.
  • Utilize laboratory systems, directories, and corporate tools to confirm orders and documentation.
  • Support routine administrative tasks including supply stocking, sanitizing, filing, email use, and answering phones.
  • Complete all training and maintain current phlebotomy skills and knowledge.

Qualifications
Required Work Experience:
  • Three years of phlebotomy experience required.

Preferred Work Experience:
  • Customer service experience, previous leadership experience as shift/ site lead.

Physical and Mental Requirements:
  • Lift up to 15 lbs frequently; up to 40 lbs occasionally (with assistance as needed).
  • Regularly perform repetitive hand motions with fine dexterity; stand or sit for extended periods.
  • Frequent walking and standing; occasional bending, kneeling, reaching, twisting, or pulling.
  • Extensive use of phone and computer; frequently communicating in English with patients and clients.

Knowledge:
  • Strong knowledge of phlebotomy best practices and more complex collection practices, including pediatric and geriatric draws.

Skills:
  • Keyboard/data entry experience.
  • Ability to perform accurate, errorfree work in a fast-paced setting, while supporting on-site staff with difficult draws.
  • Proven track record as a successful phlebotomist with skills including pediatric and geriatric collections.
  • Strong communication skills and ability to adapt to change.

Education:
  • High School diploma or equivalent. (Required)

English required
Technical Training or Professional Licensing:
  • Phlebotomy certification required in CA, NV, WA, and LA. (Required)
  • Phlebotomy accredited program, medical assistant or paramedic training. (Preferred)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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