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Complex Specimen Processor Jobs in Massachusetts

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Account Executive

Boston, MA · On-site

$100K - $125K/yr

Present service offerings, negotiate agreements, and close complex deals * Maintain a strong ... Strong understanding of histology, specimen processing, and pathology workflows * Demonstrated ...

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Complex Specimen Processor information

What are the key skills and qualifications needed to thrive as a complex specimen processor, and why are they important?

To thrive as a Complex Specimen Processor, you need strong attention to detail, basic laboratory knowledge, and typically a high school diploma or equivalent, with some employers preferring experience in a clinical or laboratory setting. Familiarity with laboratory information systems (LIS), specimen tracking software, and standard lab equipment is essential. Excellent organizational skills, effective communication, and the ability to work efficiently under pressure are valuable soft skills in this role. These competencies ensure specimen integrity, accurate processing, and timely workflow, which are critical for reliable laboratory results and patient care.

What is a complex specimen processor?

Complex Specimen Processors are laboratory professionals responsible for receiving, handling, and preparing biological samples—such as blood, tissue, or urine—for analysis and testing. They ensure that specimens are properly labeled, sorted, and processed according to strict protocols, often working with more challenging or specialized samples that require extra attention to detail. Their work is crucial for accurate diagnostic results and supports the efficiency and safety of the laboratory environment.

What is the difference between Complex Specimen Processor vs Medical Laboratory Technician?

AspectComplex Specimen ProcessorMedical Laboratory Technician
CredentialsHigh school diploma, specialized training, certification often preferredAssociate degree in medical laboratory technology, certification required
Work EnvironmentLaboratory settings, processing specimensLaboratory, performing tests and analyzing samples
Job ResponsibilitiesPreparing and processing complex specimens, ensuring sample integrityPerforming tests, analyzing results, maintaining lab equipment

While both roles work in laboratory environments, Complex Specimen Processors focus on preparing and processing complex specimens, often requiring specialized training. Medical Laboratory Technicians perform a broader range of testing and analysis, with formal education and certification. Understanding these differences helps clarify career paths and employer expectations in medical labs.

What are some common challenges faced by complex specimen processors, and how can they be addressed?

Complex Specimen Processors often encounter challenges such as managing high sample volumes, ensuring precise labeling, and maintaining strict chain-of-custody procedures. To address these challenges, it is essential to stay organized, double-check specimen identification, and follow standardized protocols meticulously. Working closely with laboratory technicians and communicating effectively with team members can help prevent errors and ensure timely processing. Additionally, staying up-to-date with laboratory information systems and safety procedures can further streamline workflow and support accuracy.
What are popular job titles related to Complex Specimen Processor jobs in Massachusetts? For Complex Specimen Processor jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Complex Specimen Processor jobs in Massachusetts look for? The top searched job categories for Complex Specimen Processor jobs in Massachusetts are:
Complex Specimen Processor jobs near you

Specimen Technician - Hospital

Quest Diagnostics

Concord, MA • On-site

$17.76/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories

Job description


Specimen Technician - Hospital - Holyoke, MA, Wednesday to Friday, 8:00 AM to 8:00 PM
Pay range: $21.09 - $23.09 / hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
  • and so much more!

The Hospital Specimen Preparation Technician (HSPT) is responsible for daily preparation of patient specimens from hospital clients. The HSPT must demonstrate a mastery of all functions of specimen preparation for submission to multiple Quest Diagnostics facilities, as well as Rapid Response Laboratories (RRL). The HSPT works with minimal direction. Additionally, since many changes do occur from day to day, great flexibility on the part of the HSPT is required. The majority of HSPT work is on the day shift, but flexibility is required for weekends, holidays, on-call, and overtime based on client requirements.
Responsibilities
  • Responsible for preparation of patient specimens for hospital clients and pick up by couriers.
  • Responsible for positive daily client interactions representing Quest Diagnostics to the customer (face-to-face and/or telephone).
  • Prepares and arranges all stat testing needs, researches pending results, alerts Hospital IT to communication failures, accepts and troubleshoots incoming calls to the Hospital Lab from Quest Diagnostics facilities.
  • Demonstrates excellent proficiency in test ordering policies, procedures, specimen requirements for test ordering, sample preparation,Care 360 and compliance/legal requirements.
  • Troubleshoots and problem solves client issues related to area of responsibility.
  • Communicates and collaborates effectively with the Hospital Lab Manager, as well as the Quest Diagnostics sales team and other functions in the organization.
  • Relays client concerns to Quest Diagnostics supervisor and sales. Participates in sales/operations review of account.
  • Communicates information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff, such as phlebotomy, outpatient draw centers, laboratory managers, department supervisors, Hospital IT Analysts, physicians, nurses, and pathologists.
  • Develops understanding of the company processes, as well as the client expectations.
  • Develops understanding of the compliance policies related to test ordering.
  • Researches test ordering information on translation tables, computer systems, and the directory of services.
  • Understands the complex relationship between test(s) ordered and specimen received.
  • Completes all required written documentation, legibly and within the assigned timeframe
  • Performs other duties as assigned.

Qualifications
"
Preferred Work Experience:
  • Medical background which includes medical terminology applicable to a clinical laboratory.
  • Previous laboratory, customer service or hospital experience

Skills:
The position requires demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems.
Education
  • High School Diploma or Equivalent (Required)

About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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