Complex Operations Manager Jobs in Denver, CO (NOW HIRING)

Englewood, Colorado, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long‑term care pharmacy services providers, there is no limit to the growth of your career.

We're reimagining medication management and transforming care.

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast‑paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

• Schedule: Mon-Fri, 9:00 am - 5:30 pm (based on the needs of the business)
• Salary: $75,000 - $85,000
• Location: Heartland of the West, Englewood - 8599 Prairie Trail Drive, Englewood, CO 80112
• Application Deadline: August 20, 2026

The Financial Operations Manager is a key member of the local leadership team, helping drive the financial health and operational efficiency of the pharmacy. This role blends financial oversight, billing management, reporting and analysis, and team support to ensure the business runs smoothly and profitably.

You will serve as a trusted partner to the Director and management team - providing accurate, timely insights that inform decisions, improve margins, and strengthen operational performance. From managing billing workflows to overseeing purchasing and inventory performance, this role has meaningful impact across the business.

If you thrive in a fast‑paced environment, enjoy solving problems, and want to influence both financial outcomes and team success, this role offers a strong opportunity for growth and leadership.

• Oversee billing processes, including credit card, private pay, supplementals, and collections
• Conduct weekly audits and assist with unpaid claims, invoices, and facility issue resolution
• Perform data research and resolve medication, delivery, and billing discrepancies
• Maintain key financial and operational reporting calendars

• Prepare and analyze reports related to margin management, pricing, and overall performance
• Support time-sensitive reporting requests for the Support Services team
• Partner with the Director and leadership team on ad-hoc analysis and special projects
• Manage quarterly reviews of purchasing, margin trends, and inventory performance

• Assist with onboarding and training of new employees on pharmacy policies and procedures
• Support facility events and general administrative initiatives
• Lead or contribute to cross-functional projects to improve processes and outcomes

• Strong Work Ethic & Integrity - Driven to excel with values aligned to a people-first culture
• Leadership Ability - Capable of guiding projects to completion while fostering collaboration
• Relationship Builder - Able to develop trust with business unit leadership and serve as a valued advisor
• Strategic Thinker - Anticipates needs, prioritizes effectively, and manages competing deadlines
• Analytical Problem Solver - Identifies root causes and develops practical, data-informed solutions
• Team-Oriented Mindset - Works collaboratively and communicates clearly across all levels

• High School Diploma or GED required
• Bachelor's degree in Finance, Accounting, Business Management, Economics, or related field preferred
• 5+ years of related experience (advanced degree may substitute for some experience)
• 1+ year of supervisory experience preferred
• Pharmacy Technician certification or ability to obtain trainee license (per state) preferred

• Strong financial acumen and analytical capability
• Advanced computer skills; pharmacy operating system experience preferred
• High attention to detail with the ability to manage multiple priorities
• Ability to work independently while contributing to a collaborative team environment
• Clear and effective written and verbal communication skills

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."

• Competitive pay
• 401(k) with company match

• Medical, Dental and Vision
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts

• Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)

• Paid holidays and sick days
• Generous vacation benefits based on years of service

Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever‑changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.