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Complex Operations Manager Jobs in Washington (NOW HIRING)

Three Saints Bay, LLC

Operations Manager (5965)

Lorton, VA · On-site

$125K - $150K/yr

Minimum of eight (8) years of experience is required in organizing, directing, and managing contract logistics and maintenance operations support functions and multiple complex and inter- related ...

ECS

Cybersecurity Operations Manager

Washington, DC · On-site

$155K - $165K/yr

... complex technical findings into clear organizational guidance, and ensure both teams are operating ... Proven experience managing security operations teams in a fast-paced, high-priority environment

Yudrio, Inc

Assistant Operations Manager

Leesburg, VA · On-site

Yudrio is seeking an Assistant Operations Manager to join our team. We are looking for an ... Ability to handle many complex and time-sensitive projects simultaneously. * Must work well under ...

Saic

Senior Operations Manager

Alexandria, VA · On-site

$160 - $200/hr

The Senior Operations Manager will help our customers solve complex problems; manage project communications, schedules, risk, policy compliance, and workflow; budgets, and reporting; and increase ...

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Complex Operations Manager information

What are the key skills and qualifications needed to thrive as a complex operations manager?

To thrive as a Complex Operations Manager, you need strong leadership, analytical thinking, process optimization expertise, and a relevant degree (often in business, engineering, or operations management). Familiarity with ERP systems, Lean Six Sigma certification, and advanced data analysis tools are typically required. Exceptional communication, problem-solving, and adaptability help you manage diverse teams and drive continuous improvement. These skills ensure operational efficiency, effective resource management, and the ability to navigate and resolve multifaceted challenges in dynamic environments.

What are some common challenges faced by a complex operations manager, and how can they be effectively addressed?

A Complex Operations Manager often navigates challenges such as coordinating cross-functional teams, managing shifting priorities, and ensuring smooth communication among multiple departments. Balancing operational efficiency with strategic goals requires adaptability and strong problem-solving skills. Proactive planning, clear delegation, and regular team meetings can help address these challenges, while leveraging data-driven decision-making ensures continuous improvement. Building strong relationships with stakeholders also supports smoother operations and more effective issue resolution.

What is the difference between Complex Operations Manager vs Operations Supervisor?

AspectComplex Operations ManagerOperations Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like PMP or Six Sigma are commonUsually requires a high school diploma or associate degree; some roles prefer management or business courses
Work EnvironmentOversees multiple departments or locations, managing complex processes and teamsManages daily operations within a specific team or department
Employer & Industry UsageCommon in manufacturing, logistics, and large-scale service industriesFound across various industries, including retail, manufacturing, and healthcare

The Complex Operations Manager focuses on overseeing multiple complex processes and teams, often requiring advanced certifications and strategic planning. In contrast, the Operations Supervisor handles daily operational tasks within a specific area, with less emphasis on certifications. Both roles are vital in ensuring smooth operations but differ mainly in scope and level of responsibility.

What does a complex operations manager do?

A Complex Operations Manager oversees the daily operations of multiple departments or business units within a large organization or facility. Their role involves coordinating resources, streamlining processes, and ensuring that all teams work efficiently to meet organizational goals. They often manage budgets, implement policies, resolve operational issues, and lead cross-functional teams. This position requires strong leadership, problem-solving, and organizational skills to handle complex and dynamic environments.
What are popular job titles related to Complex Operations Manager jobs in Washington? For Complex Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Complex Operations Manager jobs in Washington look for? The top searched job categories for Complex Operations Manager jobs in Washington are:
What cities in Washington are hiring for Complex Operations Manager jobs? Cities in Washington with the most Complex Operations Manager job openings:
Complex Operations Manager jobs near you
Infographic showing various Complex Operations Manager job openings in Washington as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Project Operations Manager

Burns & McDonnell

Washington, DC • On-site

Full-time

Posted 7 days ago

Burns & McDonnell rating

8.7

Company rating: 8.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

3rd of 80 rated construction

Job description

Burns & McDonnell is seeking a strategic and highly collaborative Project Operations Manager to help shape the future of our Transmission & Distribution business in our Mid-Atlantic Region. This role serves as a key partner to regional leadership, helping develop and implement operational strategies that improve business performance, drive organizational alignment, and support sustainable growth. 

The Project Operations Manager is responsible for leading high-impact operational initiatives across the business, establishing scalable processes, improving organizational effectiveness, and supporting execution of strategic priorities. Working across multiple functional groups; including project management, project development, engineering, marketing, recruiting, finance, and operations. This individual will identify opportunities to improve how the business operates while helping leadership translate strategy into measurable results. 

This position is ideal for a highly motivated professional who enjoys solving complex business challenges, influencing across organizations, and building systems that enable teams to perform at their highest level.  

Major Responsibilities 

Strategic Business Operations 

  • Partner with regional leadership to develop and implement operational strategies that support business growth and long-term organizational objectives.  

  • Lead cross-functional initiatives that improve operational performance, consistency, and organizational effectiveness.  

  • Translate strategic priorities into actionable implementation plans, measurable objectives, and sustainable business processes.  

  • Identify opportunities to improve scalability as the business continues to grow.  

Operational Excellence 

  • Develop standardized business processes, workflows, and governance models across the organization.  

  • Drive continuous improvement initiatives that improve efficiency, quality, and client service.  

  • Evaluate existing business processes and recommend improvements using data and stakeholder feedback.  

  • Support implementation of new technologies, automation tools, and digital solutions.  

Business Performance 

  • Develop dashboards and key performance indicators that measure operational health and business performance.  

  • Analyze trends related to staffing, project workload, utilization, business development, financial performance, and operational efficiency.  

  • Present recommendations to leadership based on data-driven insights.  

  • Support annual planning, forecasting, and resource management activities.  

Organizational Leadership 

  • Lead cross-functional teams without direct authority to successfully implement strategic initiatives.  

  • Build alignment among regional offices and functional leaders.  

  • Facilitate communication between leadership and operational teams to ensure successful execution.  

  • Serve as a trusted advisor to business leaders on operational challenges and organizational priorities.  

Change Management 

  • Lead organizational change efforts associated with new business processes, technologies, and strategic initiatives.  

  • Develop communication and adoption strategies that promote engagement and long-term success.  

  • Create documentation, training materials, and implementation plans supporting operational improvements.  

Business Growth 

  • Support strategic growth initiatives including new services, organizational capabilities, and market expansion.  

  • Partner with business development, marketing, recruiting, and operations to improve coordination and execution.  

  • Participate in strategic planning sessions and leadership meetings. 

  • Bachelor Degree in engineering, business or a related field from an accredited program and 7 years relevant consulting experience required.
  • A/E industry consulting experience preferred.
  • Previous supervisory experience preferred.
  • Proven ability and experience to thoughtfully and positively influence, lead, and manage large-scale change initiatives.
  • Proven ability to process and manage organizational, account, and project financial data.
  • Excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.
  • Strong project management skills and strategic perspective.
  • Expert computer software skills (i.e., Microsoft Word, Excel, PowerPoint).

What Burns & McDonnell employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Burns & McDonnell

Sourced by ZipRecruiter

Burns & McDonnell assists clients of all sizes and industries by providing extensive physical services ranging from assessments, integrated security solutions, and large security architecture designs. Services we typically provide include security and safety system design, threat, risk, and vulnerability assessments, security surveys, security master planning, compliance to federal security programs, independent validation and verification of integrated security system operations, management of installation and maintenance, and staff augmentation to develop and implement facility management and protection processes.

Industry

Civil engineering construction

Company size

10,000+ Employees

Headquarters location

Kansas City, MO, US

Year founded

1898

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