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Complex Manager Jobs in Virginia (NOW HIRING)

Brookfield

Complex Claims Specialist

Richmond, VA ยท On-site

$69K - $92K/yr

Supervisory/management experiencenotapplicable. * Completion of theappropriate insurancedesignation. * TrainingonMedical Terminology. * Maintain continuing education (CE) requirements for state ...

Metis

Complex Claims Analyst

Roanoke, VA ยท On-site

Metis/Risk Management Programs is looking for a Complex Claims Analyst to join our Legal team ! Full-Time | Roanoke, VA In this role, you will perform tasks such as: * Review, analyze, and distill ...

ASM Research

EOC Technical Specialist

Ashburn, VA ยท On-site

... complex Manager of Manager (MoM) type monitoring environment โ€ข 3 years of experience with supporting one or more of the following Data Center technologies: Java App Servers, VMWare, Oracle, Unix ...

Associa

Facilities Manager

Winchester, VA ยท On-site

... complex management, also includes ensuring vendor work performed meets safety requirements, and all work follows the scope of work, per contract. This position is also responsible for in-office ...

General Atomics

Engineering Manager IV

Herndon, VA ยท On-site

$140K - $257K/yr

Must possess the ability to resolve complex management and technical problems. * The selected candidate will be an integral participant in derived-requirements definition, system integration, test ...

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Complex Manager information

See Virginia salary details

$25.8K

$88.5K

$192.8K

How much do complex manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for complex manager in Virginia is $88,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,800.00 and $114,000.00 per year, depending on experience, location, and employer.

What is a Complex Manager?

A Complex Manager is a professional responsible for overseeing the operations of multiple properties, hotels, or business units grouped together as a 'complex.' Their duties include managing budgets, coordinating staff, ensuring consistent service standards, and meeting financial goals across all locations. Complex Managers often report to regional or corporate leadership and play a key role in implementing company-wide initiatives. They are essential in aligning business strategies and optimizing resources across the properties they manage.

What are some common challenges a Complex Manager faces when overseeing multiple properties, and how can they effectively address them?

A Complex Manager often oversees several properties or facilities within a portfolio, which can present challenges such as coordinating operations across different sites, ensuring consistent service quality, and managing diverse teams. To address these challenges, successful Complex Managers prioritize strong communication, implement standardized processes, and leverage technology for efficient reporting and scheduling. Regular site visits and fostering collaborative relationships with on-site managers also help maintain high standards and quickly resolve issues. Being adaptable and proactive are key traits for thriving in this multifaceted role.

What are the key skills and qualifications needed to thrive as a Complex Manager, and why are they important?

To thrive as a Complex Manager, you need strong leadership, organizational, and multi-site management skills, typically supported by a degree in business administration, hospitality, or a related field. Familiarity with property management systems, financial reporting tools, and facilities management software is essential. Excellent communication, conflict resolution, and problem-solving abilities help build effective teams and maintain tenant satisfaction. These skills ensure efficient operations, cost control, and a positive environment across all properties managed.

What is the difference between Complex Manager vs Project Manager?

AspectComplex ManagerProject Manager
CredentialsOften requires industry-specific certifications and experience in managing complex operationsTypically holds PMP or similar project management certifications
Work EnvironmentOversees multiple departments or units within a large organization, handling complex processesFocuses on specific projects with defined scope, timeline, and budget
Industry UsageCommon in industries like manufacturing, logistics, and large-scale servicesWidely used across various industries including IT, construction, and marketing

The Complex Manager role involves overseeing multiple interconnected operations within an organization, requiring broader strategic skills. In contrast, the Project Manager focuses on managing individual projects with specific objectives. Both roles require strong leadership and organizational skills, but the scope and focus differ significantly.

What cities in Virginia are hiring for Complex Manager jobs? Cities in Virginia with the most Complex Manager job openings:
Complex Manager jobs near you

Complex Claims Specialist

Brookfield

Richmond, VA โ€ข On-site

$69K - $92K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Company

Farm Family

Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.


Job Description

Summary:

TheComplex Claim Specialistis responsible forthe investigation, evaluation, negotiation, and settlement of complex and high exposure claims. This includes assessing coverage; contacting the insureds, claimants, and witnesses; engaging experts when needed to fully investigate the facts of the loss and to arrive at a proper conclusion in assessing liability and damages.The Complex Claim Specialist isultimately responsiblefor liability andcoveragedecisions, damageassessmentsand the negotiation of a claim to conclusion. Handling UM/UIM exposures and reviewing litigation strategy and actions of defense counsel for claims involving Arbitration. Provide the insured with the promise of the policy and excellent customer service.

This is a 100%in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.

Essential Responsibilities:

  • Completion ofan initialreview and analysis of the policy coverage todetermineif coverage is applicable. Address any excess policies that maybe applicableto the loss.

  • Completion of the claim investigation, and/or review of theinitialinvestigation on reassigned files to property assess and evaluate the liability exposure and to ensure proper reserving for a given exposurein accordance withthe company's reserving philosophy. Secure recorded statements from all parties; document file activity in a concise and comprehensive manner.

  • Handling claims that have the greatest complexity and severity, with the highest exposure to the company and to the insured, which may include excess umbrella policies.

  • Completion of claim evaluations with settlement authority recommendations and present those recommendations to upper management.

  • Negotiation of claims to a proper resolution within the authority extended.Attend mediations if as and when required.

Additional Responsibilities:

  • Handling all fatality and pedestrian losses.

  • Proactively move files toward a proper resolution.

  • Establish andmaintainan appropriate diaryon all files.

  • Consult with defense counsel or medical experts if needed.

  • Applies cost containmentmethodology, whenappropriate,claim review for medical necessity and reasonable and customary charges. Utilizing third party bill reviews when applicable.

  • Report to Underwriting when information is developed requiring a risk analysis of the policy.

  • Communicate with agents, providing updates,inquiriesand alerts.

  • Process claims according to applicable state mandates/statutes; investigate,reviewand stay current on applicable case law.

  • Demonstrates responsibility in making liability assessments for first- and third-party losses,sendrequired forms and state compliance documents/letters.

  • Obtainappropriate releases, court approved settlements for minors, or estate claims, structured settlements.

  • Attend pre-suit mediations.

  • Handle demands for Arbitrations and discovery associated with those claims.

  • Ensure compliance with state regulations and requirements.

  • Considers alternative dispute resolutions,utilizingcreative resolutions whenappropriate, to reach an effective resolution of a dispute.

  • Makes daily decisions todeterminetheappropriate courseof action for the file, considering the exposure of the insured, the company, cost, and risk factors.

Qualifications / Experience Required:

  • Bachelor's degree.

  • Six to eight years of experience.

  • Supervisory/management experiencenotapplicable.

  • Completion of theappropriate insurancedesignation.

  • TrainingonMedical Terminology.

  • Maintain continuing education (CE) requirements for state licensing.

  • Documented history of successfully handling complex, high exposure claims.

  • Documentedproficiencyin written and verbal communication.

Preferred Qualifications:

  • Insurancedesignations, AIC, SCLA, CLMP, CPCU.

Salary range is $69462 - $92000

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.

Notice to Recruitment Agencies:
Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

The collection of your personal information is subject to ourHR Privacy Notice

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

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