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Complex Director Jobs in Fenton, MI (NOW HIRING)

thg

Director Casualty Claims

Worcester, MA · On-site +1

We are seeking a Director of Casualty Claims to provide enterprise leadership for claims leaders ... Serve as an escalation point and technical resource on complex, high-severity and litigated General ...

United Airlines

Engagement Director

Southfield, MI · Hybrid

$103K - $242K/yr

Direct and manage a portfolio of automotive engineering engagements, ensuring successful delivery ... Contribute to account growth by shaping value-driven solutions, supporting complex proposals ...

New

Ford Motor Company

Director of Engineering

Redford, MI · On-site

We're growing fast and need a Director of Engineering to be the delivery engine of our robotics ... ship complex hardware-and-software systems on time and at quality. This is a builder's role at a ...

Leisure Living

Wellness Director

Owosso, MI · On-site

Ability to work successfully through complex issues; problem solve. Accountabilities for Wellness Director: * Lead, manage, and overall accountability for your team and their performance. * Revenue ...

Leisure Living

Wellness Director

Owosso, MI · On-site

Ability to work successfully through complex issues; problem solve. Accountabilities for Wellness Director: * Lead, manage, and overall accountability for your team and their performance. * Revenue ...

Sevita Health

Facilities Director

Livonia, MI · On-site

$90K - $100K/yr

... complex injuries, illnesses and other challenges. In a variety of locations and community-based ... Facilities Director - State of Michigan Salary: $90,000 - $100,000/yr. Oversight: Facilities ...

Newlab Careers

Sr. Director, Commercialization

Detroit, MI · On-site

$160K - $190K/yr

Scope, launch, and direct programs that help government and corporate partners leverage global technology innovations to solve complex technical challenges, defend market positions, and expand into ...

DRiV

Director, Tax Reporting & Audit

Southfield, MI · On-site

$195K - $208K/yr

Director of Tax Reporting & Audits Position Description Skokie, IL or Southfield, MI Company ... Basic Qualifications: * 10+ years tax experience in public accounting or in a highly complex ...

Linamar

Director, Engineering

Livonia, MI · On-site

The Director partners closely with cross-functional and cross-site stakeholders to drive launch ... Ability to read, analyze, and interpret the most complex documents. Ability to communicate ...

Linamar

Director, Engineering

Livonia, MI

The Director partners closely with cross-functional and cross-site stakeholders to drive launch ... Ability to read, analyze, and interpret the most complex documents. Ability to communicate ...

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Complex Director information

What are the key skills and qualifications needed to thrive as a Complex Director?

To thrive as a Complex Director, you need strong leadership abilities, multi-property management experience, and a background in hospitality or property management, often supported by a bachelor’s degree in hospitality or business. Familiarity with property management systems (PMS), financial reporting tools, and revenue management software is typically required. Outstanding interpersonal skills, strategic thinking, and the ability to motivate teams set top candidates apart. These competencies are crucial to ensure operational excellence, maximize profitability, and deliver exceptional guest experiences across multiple properties.

How does a Complex Director typically balance overseeing multiple properties and ensuring consistent operational standards across sites?

A Complex Director is responsible for managing several properties within a portfolio, which requires strong organizational and leadership skills. To maintain consistency, they often establish standardized operating procedures, conduct regular site visits, and hold frequent meetings with property managers. Effective communication and delegation are key, as the director must coordinate with various department heads to align goals and address challenges promptly. This role demands adaptability, as each property may have unique needs, and success depends on fostering collaboration across teams while upholding overall brand and service standards.

What is the difference between Complex Director vs Project Manager?

AspectComplex DirectorProject Manager
CredentialsOften requires advanced degrees in management or industry-specific certificationsTypically holds a bachelor's degree; PMP certification common
Work EnvironmentOversees multiple projects or operations within a complex facility or organizationManages individual projects from initiation to completion
Industry UsageUsed in industries like healthcare, hospitality, or large-scale facilitiesCommon across various industries including construction, IT, and engineering

The Complex Director focuses on overseeing multiple interconnected projects or operations within a large organization, requiring strategic management skills. In contrast, a Project Manager handles specific projects, ensuring they meet goals, deadlines, and budgets. While both roles require strong leadership and organizational skills, the Complex Director's role is broader, often involving higher-level decision-making and coordination across departments.

What is a complex director?

A complex director is a managerial role responsible for overseeing multiple facilities or departments within a large organization, often in industries like hospitality, healthcare, or real estate. The position requires strong leadership, organizational skills, and the ability to coordinate operations across different units, typically involving strategic planning and staff management.

What job categories do people searching Complex Director jobs in Fenton, MI look for?

The top searched job categories for Complex Director jobs in Fenton, MI are:

What cities near Fenton, MI are hiring for Complex Director jobs?

Cities near Fenton, MI with the most Complex Director job openings:

Complex Director jobs near you
Infographic showing various Complex Director job openings in Fenton, MI as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, and 3% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution.

Director Casualty Claims

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Worcester, MA • On-site, Remote

Full-time

Re-posted 20 days ago

Job description

Our Claims Department is currently seeking a Director Casualty Claims - Auto & General Liability to join our growing team.

This is an exempt, full time, fully remote or hybrid out of our Itasca, IL, Worcester, MA, Syracuse, NY, Howell, MI or Richmond, VA office. 

Lead Our Casualty Claims Organization

At The Hanover, claims leadership is more than overseeing files — it is about setting strategy, building high-performing teams, and protecting what matters most to our customers and our business.

We are seeking a Director of Casualty Claims to provide enterprise leadership for claims leaders and their teams within our General Liability organization. This role owns the strategic direction, technical standards, talent development, and operational performance necessary to achieve best-in-class results across a complex casualty claims portfolio.

 

IN THIS ROLE, YOU WILL:

  • Develop and execute key strategic initiatives and operational processes to drive improved claim outcomes and cost-effective operations
  • Direct reserving practices across the portfolio to ensure consistent, accurate and appropriate indemnity and expense reserves
  • Ensure high-quality claim handling standards through adherence to best practices, coverage analysis, and litigation management protocols
  • Provide analysis through key metrics and data analytics to measure initiatives, identify trends, and drive continuous improvement
  • Serve as an escalation point and technical resource on complex, high-severity and litigated General Liability (CGL) claims, including premises liability, operations, and product liability matters
  • Guide litigation strategy in partnership with defense counsel across discovery, mediation, arbitration, and trial for the most complex claims in the portfolio
  • Monitor volume and business plans, utilizing technology and talent management to increase efficiency and scalability
  • Lead talent and performance management: set goals, deliver coaching and feedback, conduct performance reviews, make staffing and salary recommendations, and build succession plans
  • Act as a backfill for the VP as needed and interact effectively with Senior Leadership Team (SLT)
  • Identify key issues and communicate them to the appropriate audience in a timely, effective manner
  • Solicit and act on internal customer feedback on escalated claims, and champion process, protocol, and technology improvements
  • Build and maintain relationships across a wide spectrum of stakeholders, including senior leaders, business partners, agents and frontline adjusters
  • Ensure compliance with internal protocols, regulatory requirements, and applicable laws across all jurisdictions handled

 

WHAT YOU NEED TO APPLY:

  • Significant General Liability (CGL) claims experience is required — a strong, demonstrated background handling complex, high-severity and litigated General Liability claims, including premises liability, operations and product liability, is essential to this role
  • Bachelor's degree preferred with related claims experience; industry designations (CPCU, AIC, SCLA) or JD are a plus
  • 8–10+ years of progressive casualty claims experience with an insurance carrier
  • 5+ years of proven experience leading and managing others
  • Advanced claims technical knowledge and strong business acumen, with the ability to interpret coverage, indemnity and hold harmless agreements, and complex liability scenarios
  • Proven track record leading litigation strategy, directing defense counsel, and negotiating high-value settlements
  • Strong financial acumen, including reserving practices, expense management, and indemnity control
  • Skilled in data analytics with the ability to switch fluidly between tactical execution and strategic planning
  • Demonstrated Dynamic Leadership: viewed as a change agent, applies innovative thinking to improve outcomes, and shows examples of followership among peers
  • Effective, influential communicator across a wide-ranging audience, from senior leadership to frontline adjusters
  • Genuinely collaborative style, with the ability to influence peers and cross-functional partners despite no direct authority over them

 

Why This Role Stands Out

  • Strategic leadership — Shape claims strategy, reserving practices, and operational direction for a full line of business
  • True ownership — Full accountability for team performance, quality outcomes, and financial results
  • High-impact influence — Act as a technical resource and mentor across the broader claims organization, and partner directly with senior leadership
  • Advanced collaboration — Work alongside experienced legal counsel, business partners, and cross-functional teams
  • Career growth — Build succession plans, develop talent, and expand your influence across the organization

Apply