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Complex Case Manager Jobs in Itasca, IL (NOW HIRING)

St. Croix Hospice

RN Case Manager

Lombard, IL · On-site

$85K - $97K/yr

... complex decisions, and offer comfort with professionalism, empathy, and respect. If you're a ... Registered Nurse Case Manager Requirements & Responsibilities: * Associates, Bachelors, or Masters ...

Elevance Health

Telephonic Nurse Case Manager I

Chicago, IL · On-site

$70K - $110K/yr

The Telephonic Nurse Case Manager I is responsible for performing care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing ...

Veracity

UR Review Case Manager (Admin)

Chicago, IL · On-site

UR Review Case Manager (Admin) The Utilization Review/Case Manager is responsible for facilitating ... complex cases to Social Services as indicated. • Uses clinical and social work experts as needed ...

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How much do complex case manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for complex case manager in Itasca, IL is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.20 per hour, depending on experience, location, and employer.

What is a complex case manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are the key skills and qualifications needed to thrive as a complex case manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.

What are some common challenges faced by complex case managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What cities near Itasca, IL are hiring for Complex Case Manager jobs?

Cities near Itasca, IL with the most Complex Case Manager job openings:

Complex Case Manager jobs near you
Infographic showing various Complex Case Manager job openings in Itasca, IL as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $50,138 per year, or $24.1 per hour.

RN Case Manager

St. Croix Hospice

Lombard, IL • On-site

$85K - $97K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

St. Croix Hospice rating

8.5

Company rating: 8.5 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

5th of 45 rated hospices

Job description

At St. Croix Hospice, we believe in the power of compassionate care. Like the river that inspired our name and takes great skill to navigate, St. Croix Hospice guides patients and their families through the end-of-life journey. We are committed to ensuring the highest quality of life for our patients, empowering them to make the most of their time with dignity, comfort and respect. If you are ready to be part of our deeply compassionate family of caregivers guiding extraordinary life experiences, then we invite you to join our team, where your work truly matters.

In the role of Registered Nurse Case Manager, you’ll be entrusted with providing 1:1, whole-person care to patients and families in their homes. Partnering with an integrated care team, you will coordinate individualized care plans, support families through complex decisions, and offer comfort with professionalism, empathy, and respect.

If you're a compassionate Registered Nurse who values meaningful patient connections and autonomy in your practice, we’d love to meet you.

Registered Nurse Case Manager Requirements & Responsibilities: 

  • Associates, Bachelors, or Masters of an accredited nursing program (RN)  
  • 1+ years of recent acute care experience required; hospice/home health experience preferred 
  • Complete initial and ongoing comprehensive assessments to determine hospice needs 
  • Develop individualized care plans with the patient and family, updating as needs evolve 
  • Administer medications and treatments as prescribed 
  • Educate patients and caregivers on care techniques, medications, diet, and symptom management 
  • Rotate on-call duties and ensure seamless care transitions 
  • Must have reliable transportation, valid driver’s license, and proof of auto insurance 

Benefits & Schedule: 

  • Schedule: 8:00am to 5:00pm, Full-time position with on-call expectations 
  • Health, dental, vision, and life insurance 
  • Company-paid short/long-term disability and basic life insurance 
  • 401(k) with up to 4% company match 
  • Tuition reimbursement and professional development opportunities 
  • Paid time off and paid holidays 

The starting salary range for this role is $85,000-$97,000 annual base salary.  An employee’s actual annual salary will be based on but not limited to: geographic location, relevant education, applicable certifications, depth of experience, and special skillsets. The total compensation package for this position may also include the opportunity to participate in employee benefits including our medical/dental/vision/pet insurance, disability and life insurance, paid time off, and 401(k) retirement plans, subject to applicable plan terms, and/or eligibility for other compensation.

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