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Complex Case Manager Jobs in Irving, TX (NOW HIRING)

Dlapiper

Case Manager

Dallas, TX · Hybrid

$70.43 - $112/hr

Summary Under the supervision of attorneys, the Case Manager manages a range of substantive and complex cases, matters, or entity-related duties. This individual prepares drafts of legal and other ...

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Complex Case Manager information

See Irving, TX salary details

$13

$23

$40

How much do complex case manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for complex case manager in Irving, TX is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.87 per hour, depending on experience, location, and employer.

What other jobs can a complex case manager do?

A complex case manager can transition into roles such as care coordinator, social worker, healthcare administrator, or patient advocate, utilizing skills in case planning, communication, and problem-solving. These positions often require knowledge of healthcare systems, documentation, and sometimes additional certifications or licenses.

What is a complex case manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are some common challenges faced by complex case managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What are the key skills and qualifications needed to thrive as a complex case manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.
What cities near Irving, TX are hiring for Complex Case Manager jobs? Cities near Irving, TX with the most Complex Case Manager job openings:
Complex Case Manager jobs near you

Complex Case Manager, Social Worker (LMSW)

844519 - Care Coordination

Dallas, TX • On-site

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
The Complex Case Manager, Social Worker (LMSW) is responsible for coordinating care and discharge planning for patients with extended hospital stays and complex medical and psychosocial needs. This role conducts comprehensive psychosocial and discharge planning assessments, identifies patient-centered discharge goals, and collaborates with patients, families, physicians, and interdisciplinary care teams to develop and implement safe, effective transition plans.
The Complex Case Manager follows patients throughout their hospitalization, facilitating care coordination and addressing barriers to discharge. This position arranges and coordinates referrals and post-acute services, including durable medical equipment (DME), skilled nursing and rehabilitation facilities, infusion services, community resources, and other support services to ensure individualized discharge needs are met and continuity of care is maintained.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
  • PPO medical plan, available day one at no cost for full-time employee-only coverage
  • 100% coverage for preventive healthcare-no copay
  • Paid Time Off, available day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
  • Learn more about these and other UTSW employee benefits!
SCHEDULE DETAILS
Location: This is a 100% onsite role.
Work Schedule: Monday-Friday, 8am-4:30pm
EXPERIENCE AND EDUCATION
Required
  • Licenses and Certifications
    (LMSW) LIC MASTER SOCIAL WORKER licensed in the state of Texas.
Preferred
  • Experience
    2 years hospital experience
JOB DUTIES
  • Screens and evaluates high risk patients for discharge planning needs. Consults with attending physicians and members of the healthcare team regarding any identified psychosocial issues and/or care transition barriers.
  • Recognizes that the transition process is collaborative with the multidisciplinary team to include the patient/family and assists with executing the plans and interventions to facilitate the hospital stay and manage length of stay and reassesses as care needs change.
  • Facilitates patient care conferences as indicated, to include complex cases to proactively assist with establishing a safe and effective discharge plan.
  • Implements the transition of care plan to the next level through appropriate service referrals and assures that the patient is given choice in regards to agencies and services.
  • Assists with adoptions, abuse and neglect cases, including assessment and investigation, intervention and referral as appropriate to local, state, and/or federal agencies, as indicated.
  • Educates and provides information and resources to patients and families regarding the availability of community resources. Interprets patient and family needs and provides information concerning availability and limitation of resources.
  • Maintains open communications with community agencies to appropriately assist in referring and meeting patient needs.
  • Maintains knowledge of payor benefits, hospital and community resources, and regulatory standards to ensure informed decision making, continuity of care, and desired outcomes (i.e. medical, medical cost, quality of life, and patient satisfaction).
  • Maintains chronological notes, clinical charts, statistical data, or case histories for each patient with respect to social problems, adjustments for patient and family involvement, and actions taken or planned.
  • Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
  • Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

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