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Complex Case Manager Jobs in Decatur, GA (NOW HIRING)

Oscar Health

Case Management Social Worker

Atlanta, GA

$26.87 - $35.27/hr

Complex Case Management certification * Bilingual skills (Spanish) This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At ...

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Elevance Health

Nurse Case Manager II

Atlanta, GA · On-site

$79K - $124K/yr

The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing ...

Elevance Health

Nurse Case Manager I

Atlanta, GA · On-site

$70K - $105K/yr

The Nurse Case Manager I is responsible for performing care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing ...

Elevance Health

Nurse Case Mgr II (US)

Atlanta, GA · On-site

$79K - $119K/yr

The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing ...

Elevance Health

Nurse Case Mgr II (US)

Atlanta, GA · On-site

$79K - $119K/yr

The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing ...

Elevance Health

Nurse Case Manager II (US)

Atlanta, GA · On-site

$79K - $119K/yr

The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing ...

Elevance Health

Nurse Case Manager II (US)

Atlanta, GA · On-site

$79K - $119K/yr

The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing ...

Elevance Health

Telephonic Nurse Case Manager I

Atlanta, GA · On-site

$70K - $110K/yr

The Telephonic Nurse Case Manager I is responsible for performing care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing ...

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Complex Case Manager information

See Decatur, GA salary details

$14

$24

$41

How much do complex case manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for complex case manager in Decatur, GA is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.30 per hour, depending on experience, location, and employer.

What is a Complex Case Manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are some common challenges faced by Complex Case Managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What are the key skills and qualifications needed to thrive as a Complex Case Manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.
What cities near Decatur, GA are hiring for Complex Case Manager jobs? Cities near Decatur, GA with the most Complex Case Manager job openings:
Complex Case Manager jobs near you
PRN Access Case Manager - Admissions Local Atlanta

PRN Access Case Manager - Admissions Local Atlanta

Shepherd Center

Atlanta, GA

Part-time

Posted 22 days ago

Shepherd Center rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

16th of 1,020 rated hospitals

Job description

About Shepherd Center

With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked byU.S. Newsas one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.

Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.

Supporting Admissions from the local Atlanta area. Candidate must reside in the Atlanta area.
The Access Case Manager serves as a clinical representative and educator for Shepherd to external referral sources and evaluates the external patients as to the appropriateness of their admission to Shepherd. The Access Case Manager works directly with patients and their families, creating an engaging and dynamic work environment. In this multifaceted role, the Access Case Manager helps to improve the patient experience at Shepherd Center. This position is primarily a face-to-face role that requires meeting with prospective patients, families, and hospital staff. In situations when it is not feasible for travel i.e., driving distances over 5 hours each way, inclement or actual unsafe weather conditions. Instances where there is a request to not go on site these cases are to be approved by CAM/Director.

  • The Access Case Manager represents Shepherd to the external community.

  • Establishes and maintains rapport with families and referral sources.

  • Participates with marketing department to assist with referral development and managing account activities using the Salesforce CRM platform as outlined in the individual marketing plan.

  • Screens all medical records to make sure that the information is useful and in chronologic order based on date.

  • Assists Admissions Dept for follow-up on clinical verification when there is a gap in time from referral from clinic.

  • Screen orders both externally and from SC clinics to ensure appropriateness of referrals and determine if any Pathways OP referrals can be converted to Day Program referrals if appropriate and space allows.

  • Determine if a patient does not meet admissions criteria and refer patients to alternate programs based on telephone interview.

Required Minimum Education

  • Associates or Bachelor's degree (allied health, nursing, or related field) or appropriate state licensure.

Required Minimum Certification

  • Certification in Case Management (Case Management Society of America, American Case Management Association, American Nurses Credentialing Center, or equivalent certification within two years of position start date. Individuals hired prior to October 1, 2022 are exempt and must obtain their CCM or ACM within two years from October 1, 2022.

  • Appropriate (PT, OT, SLP, RN, Licensed Social Worker, Respiratory Therapist or Certified Recreational Therapist) or appropriate advanced degree.

Required Minimum Experience

  • Minimum of two (2) years broad clinical experience. Experience in care coordination, case management, discharge planning and utilization review preferred.

Required Minimum Skills

  • Effectivetime management skills.

  • Excellent communication skills, both verbal and written.

  • Effective decision making/problem-solving skills and creativity in problem solving.

  • Demonstrated effective critical thinking skills and ability to anticipate patient discharge needs.

  • Understanding of the interdisciplinary team approach and rehabilitation environment.

  • Moderate to expert computer skills.

  • Working knowledge of financial aspects of third-party payors and reimbursement

Preferred Qualifications

N/A

Physical Demands

  • Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time or exerting up to 15 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body

  • Must be able to travel 70-75%

WORKING CONDITIONS

  • Some potential for exposure to blood and body fluids.

What Shepherd Center employees say

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