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Complex Case Manager Jobs in Chicago, IL (NOW HIRING)

St. Croix Hospice

RN Case Manager

Lombard, IL · On-site

$85K - $97K/yr

... complex decisions, and offer comfort with professionalism, empathy, and respect. If you're a ... Registered Nurse Case Manager Requirements & Responsibilities: * Associates, Bachelors, or Masters ...

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Complex Case Manager information

See Chicago, IL salary details

$14

$25

$43

How much do complex case manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for complex case manager in Chicago, IL is $25.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $27.74 per hour, depending on experience, location, and employer.

What is a complex case manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are the key skills and qualifications needed to thrive as a complex case manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.

What are some common challenges faced by complex case managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What cities near Chicago, IL are hiring for Complex Case Manager jobs?

Cities near Chicago, IL with the most Complex Case Manager job openings:

Complex Case Manager jobs near you
Infographic showing various Complex Case Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $53,088 per year, or $25.5 per hour.

Case Manager RN Supervisor - Remote Metro Chicago

OpTech LLC

Downers Grove, IL • On-site, Remote

Full-time

Re-posted 3 days ago

Job description

Downers Grove, Illinois
Case Management
Direct
RN Remote Case Manager Supervisor - Chicago Area
This is a direct hire position with benefits and bonuses. We are seeking a compassionate and experienced RN Case Manager Supervisor. The Case Management Supervisor is responsible for directing the operations of their designated department, which may include one or more of the following functions: human resources and customer service.
Location : This is a remote role with travel to home office in Downers Grove for meetings/training.
EDUCATION & EXPERIENCE:
  • Graduate of accredited school of nursing with a diploma/associate's degree - BSN preferred
  • Current RN licensure - Illinois
  • 3 + years of recent clinical experience, preferably in rehabilitation
  • Workers Comp Case Management experience
  • CCM is required

KNOWLEDGE & SKILLS:
  • Strong written and verbal communication skills to communicate complex ideas across multiple platforms
  • Ability to remain poised in stressful situations and communicate diplomatically
  • Ability to skillfully manage multiple, complex projects and competing priorities while working under pressure to meet deadlines and maintaining strong customer service orientation
  • Ability to work independently, while remaining available to others
  • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
  • Must have technical knowledge of applicable laws, policies, and procedures in defined territory
  • Strong interpersonal, time management and analytical skills

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
  • Responsible for directing a designated group of employees in their day-to-day operations
  • Responsible for quality of service provided
  • Responsible for human resources matters directly related to department supervised
  • May perform case management responsibilities
  • May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses
  • May be required to oversee case management clinical activities

Apply