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Complex Case Manager Jobs in Boca Raton, FL (NOW HIRING)

ChenMed

Complex Care Nurse Manager (RN)

West Park, FL

$52.70/hr

Conducts/coordinates initial case management assessment of patients to determine outpatient needs ... Collaborates closely with other members of the Complex Care and Clinica Strategy Team such as ...

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$13

$23

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How much do complex case manager jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for complex case manager in Boca Raton, FL is $23.49, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.53 per hour, depending on experience, location, and employer.

What is a Complex Case Manager?

A Complex Case Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions that require comprehensive management. They assess patient needs, develop care plans, and work closely with patients, families, and healthcare providers to ensure optimal outcomes. Complex Case Managers help navigate healthcare systems, address barriers to care, and connect patients with resources, aiming to improve quality of life and reduce hospitalizations. Their role is crucial in managing cases that involve chronic illnesses, behavioral health issues, or social challenges.

What are some common challenges faced by Complex Case Managers and how can they be addressed?

Complex Case Managers often encounter challenges such as coordinating care across multiple providers, managing high caseloads, and addressing social determinants of health that impact patient outcomes. Effective communication, strong organizational skills, and leveraging interdisciplinary teamwork are key strategies to overcome these challenges. Additionally, staying updated on resources and support services in the community can help ensure clients receive comprehensive care. Regular team meetings and ongoing professional development also support success in this dynamic role.

What are the key skills and qualifications needed to thrive as a Complex Case Manager, and why are they important?

To thrive as a Complex Case Manager, you need a background in healthcare or social work, typically with a relevant degree and licensure such as RN, LCSW, or CCM certification. Familiarity with case management software, electronic health records (EHRs), and care coordination tools is essential. Excellent communication, critical thinking, and problem-solving skills are vital for building trust with clients and collaborating with multidisciplinary teams. These competencies ensure effective management of complex patient needs, improved outcomes, and efficient resource utilization.
What cities near Boca Raton, FL are hiring for Complex Case Manager jobs? Cities near Boca Raton, FL with the most Complex Case Manager job openings:
Complex Case Manager jobs near you
Pool Social Work Case Manager, Cornell Institute, Bethesda East, Per Diem, 08:30A-5P

Pool Social Work Case Manager, Cornell Institute, Bethesda East, Per Diem, 08:30A-5P

Bethesda Health

Boynton Beach, FL • On-site

$37.25/hr

Other

Posted yesterday

New

Job description

Intervenes with patients/families for psychosocial needs, assistance, support in coping with chronic acute terminal illness. Services may include consultation, discharge planning, education, counseling, advocacy, info referrals to meet the emotional, social and financial aspects of care. Provides crisis intervention to patients/families with psychosocial needs and coordinates, facilitates development of a discharge plan of care. Provides patient/family services via case finding referrals from physicians and healthcare team members. Serves as an expert, acts as a liaison between patients and community resources. Identifies patient and family psycho-social and environmental needs related to admission, diagnosis, treatment and discharge. Works collaboratively with other members of the interdisciplinary team in developing and implementing a comprehensive discharge plan. Makes appropriate referrals for to community services. May provide inpatient emotional support and counseling, crisis intervention, and bereavement services. Assesses and intervenes in situations involving child or elder abuse/neglect, domestic violence. Provides care and services to all patient groups: neonatal, infant, pediatric, adolescent, and adults.Estimated pay range for this position is $37.25 / hour depending on shift as applicable.Degrees:
  • Masters.
Additional Qualifications:
  • Masters in Social Work (MSW).
  • Social Work Case Managers hired before 10/1/2017 with a Bachelor's Degree in Social Work are not required to have the MSW to continue in a non-leadership role.
  • Demonstrate ability to solve problems in a fast-paced environment.
  • 0-1 years of social work experience in hospital or related health care setting, Emergency Department experience preferred.
  • Internship will be considered as experience.
  • Excellent interpersonal communication and negotiation skills.
  • Strong analytical, data management and computer skills.
  • Current working knowledge of discharge planning, crisis intervention, complex case management and performance improvement preferred.
  • Strong working knowledge of community services available for insured and non-insured patients.
  • Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.
  • Ability to work independently and exercise sound judgment.
  • Ability to prioritize and manage multiple high-risk, complex patients.
  • Ability to work with multiple members of a care team and maintain positive working relationships.
Minimum Required Experience: Less than 1 year
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About Bethesda Health

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Bethesda Health, located in Boynton Beach, FL, US, is a renowned name in the healthcare industry. This conglomerate operates a full array of healthcare services through several affiliated entities. This includes Bethesda Hospital East, Bethesda Hospital West, Bethesda Heart Hospital, and a multitude of outpatient health centers scattered across Palm Beach County. Founded in 1959, Bethesda Health has strived to improve the health of its community members through a patient-centric approach and is now part of Baptist Health South Florida since a merger in 2017.

Company size

1,001 - 5,000 Employees

Headquarters location

Boynton Beach, FL, US

Year founded

1957

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