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Complex Care Manager information

See Wisconsin salary details

$26.2K

$56.9K

$101.4K

How much do complex care manager jobs pay per year?

As of May 28, 2026, the average yearly pay for complex care manager in Wisconsin is $56,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $64,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Complex Care Manager, and why are they important?

To thrive as a Complex Care Manager, you need a background in nursing or social work, clinical assessment skills, and experience in care coordination, often supported by a relevant degree and licensure (such as RN or LCSW). Familiarity with care management software, electronic health records (EHRs), and population health management tools is typically required. Strong interpersonal skills, problem-solving abilities, and cultural competence help you build trust and collaborate with patients, families, and multidisciplinary teams. These skills and qualities are crucial for delivering effective, patient-centered care and improving outcomes in populations with complex medical and psychosocial needs.

How does a Complex Care Manager typically collaborate with interdisciplinary teams to ensure comprehensive patient care?

As a Complex Care Manager, you regularly work alongside physicians, nurses, social workers, and other healthcare professionals to coordinate patient-centered care plans. You’ll facilitate team meetings, share insights from patient assessments, and communicate updates to ensure everyone is aligned on goals and progress. This collaborative environment allows you to advocate for patients’ needs while leveraging the expertise of diverse team members. Effective collaboration not only improves outcomes but also supports seamless transitions across care settings, which is central to the role.

What is a Complex Care Manager?

A Complex Care Manager is a healthcare professional who coordinates care for patients with multiple or serious health conditions. They work closely with patients, families, and a multidisciplinary team of providers to develop and implement comprehensive care plans. Their goal is to improve patient outcomes, enhance quality of life, and reduce hospitalizations by ensuring seamless communication and access to necessary services. Complex Care Managers often provide education, monitor progress, and help patients navigate the healthcare system.

What is the difference between Complex Care Manager vs Care Coordinator?

AspectComplex Care ManagerCare Coordinator
CredentialsRN, LPN, or social work degree; certifications in case management often preferredVaries; often nursing, social work, or health administration background
Work EnvironmentHospitals, clinics, home health, or community settings managing complex casesPrimary care clinics, hospitals, or community health settings coordinating patient care
Employer & IndustryHealthcare providers, insurance companies, community health organizationsHospitals, clinics, health plans, community agencies
Search & Comparison IntentUnderstanding roles in managing complex patient needsLearning about care coordination and patient management

While both roles focus on patient care, a Complex Care Manager specializes in managing patients with complex, chronic conditions, often requiring advanced clinical skills. A Care Coordinator handles broader patient coordination across services, often with less emphasis on complex clinical management. Both roles are vital in healthcare but differ in scope and specialization.

What are the most commonly searched types of Complex Care jobs in Wisconsin? The most popular types of Complex Care jobs in Wisconsin are:
Complex Care Manager jobs near you
Infographic showing various Complex Care Manager job openings in Wisconsin as of May 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $56,884 per year, or $27.3 per hour.
(RN) Remote Care Manager - CA License req

(RN) Remote Care Manager - CA License req

Molina Healthcare

Milwaukee, WI • On-site

$30.37 - $61.79/hr

Full-time

Posted 5 days ago

Molina Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

147th of 258 rated insurance

Job description

JOB DESCRIPTION

 Job Summary

Provides support for care management/care coordination activities and collaborates with multidisciplinary team coordinating integrated delivery of member care across the continuum. Strives to ensure member progress toward desired outcomes and contributes to overarching strategy to provide quality and cost-effective member care.
 

Essential Job Duties 
• Completes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments. 
• Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals. 
• Conducts telephonic, face-to-face or home visits as required. 
• Performs ongoing monitoring of care plan to evaluate effectiveness, document interventions and goal achievement, and suggest changes accordingly. 
• Maintains ongoing member caseload for regular outreach and management. 
• Promotes integration of services for members including behavioral health, long-term services and supports (LTSS), and home and community resources to enhance continuity of care. 
• Facilitates interdisciplinary care team (ICT) meetings and informal ICT collaboration. 
• Uses motivational interviewing and Molina clinical guideposts to educate, support and motivate change during member contacts. 
• Assesses for barriers to care, provides care coordination and assistance to member to address concerns. 
• May provide consultation, resources and recommendations to peers as needed. 
• Care manager RNs may be assigned complex member cases and medication regimens. 
• Care manager RNs may conduct medication reconciliation as needed. 
 

Required Qualifications 
• At least 2 years experience in health care, preferably in care management, or experience in a medical and/or behavioral health setting, or equivalent combination of relevant education and experience. 
• Registered Nurse (RN). License must be active and unrestricted in state of practice. 
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements, unless otherwise required by law. 
• Understanding of the electronic medical record (EMR) and Health Insurance Portability and Accountability Act (HIPAA). 
• Demonstrated knowledge of community resources. 
• Ability to operate proactively and demonstrate detail-oriented work. 
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations. 
• Ability to work independently, with minimal supervision and self-motivation. 
• Responsiveness in all forms of communication, and ability to remain calm in high-pressure situations. 
• Ability to develop and maintain professional relationships. 
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change. 
• Excellent problem-solving, and critical-thinking skills. 
• Strong verbal and written communication skills. 
• Microsoft Office suite/applicable software program proficiency, and ability to navigate online portals and databases. 
Preferred Qualifications 
• Certified Case Manager (CCM).

  • Bilingual. 
  • Home Health experience. 


To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $30.37 - $61.79 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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About Molina Healthcare

Sourced by ZipRecruiter

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Long Beach, CA, US

Year founded

1980

Social media

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