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Complaint Jobs in Minnesota (NOW HIRING)

Collabera

Vigilance Specialists

Minneapolis, MN

Assess complaint file for missing required information. If information ismissing, initiate attempts to gather information. Steps may include contacting: Health Care Providers Communicate with outside ...

Abbott

Product Performance Analyst I

Saint Paul, MN · On-site

$50K - $101K/yr

One role is that of complaint investigation management which includes all activities pertaining to receiving and investigating reports of worldwide complaints/events on a variety of products ...

Abbott

Product Performance Analyst I

Saint Paul, MN · On-site

$50K - $101K/yr

One role is that of complaint investigation management which includes all activities pertaining to receiving and investigating reports of worldwide complaints/events on a variety of products ...

TEKsystems

Customer Service Representative

Shoreview, MN · Hybrid

$25/hr

A complaint will come in to this area and it will initially be handled by a separate intake team who will then do the initial discovery and information collection for the complaint to go into a work ...

TEKsystems

Customer Service Representative

Shoreview, MN · Hybrid

$25/hr

A complaint will come in to this area and it will initially be handled by a separate intake team who will then do the initial discovery and information collection for the complaint to go into a work ...

TEKsystems

Escalations Specialist

Shoreview, MN · Remote

$25/hr

A complaint will come in to this area and it will initially be handled by a separate intake team who will then do the initial discovery and information collection for the complaint to go into a work ...

TEKsystems

Escalations Specialist

Shoreview, MN · Remote

$25/hr

A complaint will come in to this area and it will initially be handled by a separate intake team who will then do the initial discovery and information collection for the complaint to go into a work ...

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All JobsComplaint JobsComplaint Jobs in Minnesota

Complaint information

See Minnesota salary details

$5.7K

$6.4K

$7.1K

How much do complaint jobs pay per month?

As of Aug 23, 2026, the average monthly pay for complaint in Minnesota is $6,434.42, according to ZipRecruiter salary data. Most workers in this role earn between $6,058.33 and $6,791.67 per month, depending on experience, location, and employer.

What is a complaint handler?

Complaint Handlers are professionals responsible for addressing and resolving customer or client complaints within an organization. They listen to concerns, investigate issues, and work to find solutions that satisfy both the customer and the company. Their role often involves communication, problem-solving, and maintaining records of complaints to help improve services or products. Complaint Handlers play a crucial role in maintaining positive customer relationships and upholding the reputation of the business.

What are some common challenges faced by professionals in complaint handling roles, and how can they be addressed?

Professionals in complaint handling roles often encounter challenges such as managing difficult conversations, resolving complex issues efficiently, and balancing customer satisfaction with company policies. To address these, it’s important to maintain strong communication skills, remain calm under pressure, and stay knowledgeable about products and procedures. Many organizations provide training on conflict resolution and escalation protocols, and team members frequently collaborate to share best practices. This collaborative environment and ongoing development help complaint handlers navigate challenges and improve customer experiences.

What are the key skills and qualifications needed to thrive as a complaint handler, and why are they important?

To thrive as a Complaint Handler, you need strong communication skills, attention to detail, and experience in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes specific industry regulations or certifications is typically required. Emotional intelligence, patience, and problem-solving abilities make someone excel in resolving customer issues effectively. These skills ensure customer satisfaction, compliance with company policies, and the efficient resolution of complaints.

What is the difference between Complaint vs Customer Service Representative?

AspectComplaintCustomer Service Representative
Required credentialsHigh school diploma or equivalent; training in conflict resolutionHigh school diploma; communication skills training
Work environmentCall centers, support desks, online chatCall centers, retail, corporate offices
Employer and industry usageCustomer support, service industriesRetail, telecom, banking, hospitality
Common search intentHandling customer complaints, resolving issuesAssisting customers, providing information

While both roles involve interacting with customers, a Complaint specialist focuses on addressing and resolving specific complaints, often requiring conflict resolution skills. A Customer Service Representative provides general support and assistance, handling inquiries and ensuring customer satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Complaint jobs in Minnesota?

The most popular types of Complaint jobs in Minnesota are:

What cities in Minnesota are hiring for Complaint jobs?

Cities in Minnesota with the most Complaint job openings:

Complaint jobs near you
Infographic showing various Complaint job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, 2% Contract, and 2% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,213 per year, or $37.1 per hour.

Senior Post Market Surveillance Specialist

Imricor Medical Systems Inc

Burnsville, MN • On-site

$110K - $132K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Supervisor's Title: Director of Quality
Exempt or Non-Exempt: Exempt
Location: Must be available to work at our location in Burnsville, MN.
Compensation: The expected annual base salary range for this Minnesota-based position is $110,000-132,000. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's knowledge, skills, and or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental, Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, and Retirement Benefits).
Basic Function
This post market surveillance specialist position supports all post market surveillance activities. This position interacts closely with the Regulatory and Engineering teams in complaint analysis, investigation, and reporting as applicable. This position is responsible for complying with the Imricor Quality Management System requirements and carrying out responsibilities as outlined in the environmental, health, and safety policies.
Essential Functions:
• Assists Regulatory team in ensuring all global medical device reports are filed within regulatory timeframes.
  • Provides training on complaint reporting to other groups.
  • Performs and presents post market trending analysis.
  • Ensures timely processing of complaints and maintains complaint database.
  • Collaborates independently with other departments and leads product complaint investigations.
  • Supports inspections by regulatory agencies (e.g. FDA, TUV) as requested.
  • Makes sound decisions regarding medical device reporting to various global regulatory agencies, minimizing the need for input from department management.
  • Uses procedures, judgement, and experience to determine appropriate testing of returned products with minimal guidance.
  • Conducts investigations with customers or field staff with minimal direction, utilizing experience and knowledge of products and various types of product complaints
  • Authors post market surveillance plans/reports and periodic safety update reports (PSUR).
  • Performs other related duties and responsibilities, as assigned.

Requirements
Qualifications:
• Bachelor's degree in applicable field.
• 5+ years' experience in Post Market Surveillance or related field
• Must be able to work independently under limited supervision.
• Knowledge of global regulations for medical device reporting and complaint handling.
• Experience with European Medical Device Regulations, FDA 21 CFR Regulations, Australian TGA Regulations, ISO 14971, ISO 13485.
• Strong communication skills, both verbal and written.
Working Conditions
  • Light work, exerting up to 20 lbs. of force or less.
  • Requires clarity of vision at 20 inches or less (near vision) and ability to identify/distinguish colors.
  • Requires typing, talking and hearing.
  • Travel <10>

The statements above reflect the principal function and most significant duties of the job as necessary for its evaluation in relation to other jobs in the organization and shall not be construed as a detailed description of all the work requirements that may be inherent in the job. Any functions that are non-Essential will be identified as such above. A request for Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
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About Imricor

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

51 - 200 Employees

Headquarters location

Burnsville, MN, US

Year founded

2006

Social media

Twitter

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