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Complaint Jobs in Minnesota (NOW HIRING)

Collabera

MDR/Vigilance Specialist

Moundsview, MN

Ensure complaint investigations are adequate, accurate, detailed and timely. Perform tasks to obtain adequate information to ensure proper documentation and closure of each complaint. Collaborate ...

Integer

Post Market Surveillance Engineer II

Chaska, MN · On-site

$77K - $99K/yr

Post Market Complaint Handling Activities: * You will be responsible for accurately capturing and documenting all complaints in the complaint handling database according to internal policies and ...

Integer

Post Market Surveillance Engineer II

Plymouth, MN · On-site

$76K - $98K/yr

Post Market Complaint Handling Activities: * You will be responsible for accurately capturing and documenting all complaints in the complaint handling database according to internal policies and ...

Three Point Solutions

Quality Technician

Minneapolis, MN · On-site

$22 - $26/hr

Register returned products in the global complaint handling database. * Manage inventory, shipping, receiving, labeling, packaging, and handling of returned medical devices. * Investigate discrepant ...

TEKsystems

Escalations Specialist

Saint Paul, MN · Hybrid

$25/hr

Customer Complaint Resolution Specialist (Hybrid) Start: 9/28 Pay: $25.00/Hr Location: Shoreview, MN. Hybrid remote. 1 week onsite, 1 week remote rotation Schedule: Monday-Friday, 8:00 AM - 5:00 PM ...

TEKsystems

Escalations Specialist

Saint Paul, MN · Hybrid

$25/hr

Customer Complaint Resolution Specialist (Hybrid) Start: 9/28 Pay: $25.00/Hr Location: Shoreview, MN. Hybrid remote. 1 week onsite, 1 week remote rotation Schedule: Monday-Friday, 8:00 AM - 5:00 PM ...

TEKsystems

Escalations Representative 3

Shoreview, MN · Hybrid

$25/hr

A complaint will come in to this area and it will initially be handled by a separate intake team who will then do the initial discovery and information collection for the complaint to go into a work ...

Abbott

MN · On-site

$30 - $32/hr

This position assists in product complaint investigations by performing laboratory analyses, documenting findings, and supporting the determination of device performance characteristics. The role ...

TEKsystems

Escalations Representative 3

Shoreview, MN · Hybrid

$25/hr

A complaint will come in to this area and it will initially be handled by a seperate intake team who will then do the intial discovery and information collection for the complaint to go into a work ...

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Showing results 21-40

All JobsComplaint JobsComplaint Jobs in Minnesota

Complaint information

See Minnesota salary details

$5.7K

$6.4K

$7.1K

How much do complaint jobs pay per month?

As of Aug 23, 2026, the average monthly pay for complaint in Minnesota is $6,434.42, according to ZipRecruiter salary data. Most workers in this role earn between $6,058.33 and $6,791.67 per month, depending on experience, location, and employer.

What is a complaint handler?

Complaint Handlers are professionals responsible for addressing and resolving customer or client complaints within an organization. They listen to concerns, investigate issues, and work to find solutions that satisfy both the customer and the company. Their role often involves communication, problem-solving, and maintaining records of complaints to help improve services or products. Complaint Handlers play a crucial role in maintaining positive customer relationships and upholding the reputation of the business.

What are some common challenges faced by professionals in complaint handling roles, and how can they be addressed?

Professionals in complaint handling roles often encounter challenges such as managing difficult conversations, resolving complex issues efficiently, and balancing customer satisfaction with company policies. To address these, it’s important to maintain strong communication skills, remain calm under pressure, and stay knowledgeable about products and procedures. Many organizations provide training on conflict resolution and escalation protocols, and team members frequently collaborate to share best practices. This collaborative environment and ongoing development help complaint handlers navigate challenges and improve customer experiences.

What are the key skills and qualifications needed to thrive as a complaint handler, and why are they important?

To thrive as a Complaint Handler, you need strong communication skills, attention to detail, and experience in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes specific industry regulations or certifications is typically required. Emotional intelligence, patience, and problem-solving abilities make someone excel in resolving customer issues effectively. These skills ensure customer satisfaction, compliance with company policies, and the efficient resolution of complaints.

What is the difference between Complaint vs Customer Service Representative?

AspectComplaintCustomer Service Representative
Required credentialsHigh school diploma or equivalent; training in conflict resolutionHigh school diploma; communication skills training
Work environmentCall centers, support desks, online chatCall centers, retail, corporate offices
Employer and industry usageCustomer support, service industriesRetail, telecom, banking, hospitality
Common search intentHandling customer complaints, resolving issuesAssisting customers, providing information

While both roles involve interacting with customers, a Complaint specialist focuses on addressing and resolving specific complaints, often requiring conflict resolution skills. A Customer Service Representative provides general support and assistance, handling inquiries and ensuring customer satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Complaint jobs in Minnesota?

The most popular types of Complaint jobs in Minnesota are:

What cities in Minnesota are hiring for Complaint jobs?

Cities in Minnesota with the most Complaint job openings:

Complaint jobs near you
Infographic showing various Complaint job openings in Minnesota as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, 2% Contract, and 2% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,213 per year, or $37.1 per hour.

MDR/Vigilance Specialist

Collabera

Moundsview, MN

Full-time

Re-posted 29 days ago

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

Job Description

Position Responsibilities:
Electronically process events to determine
complaint and reportability status. Complete applicable Medical Device Reports
(MDR) as required per internal policy & procedures and FDA regulations.
Ensure complaint investigations are adequate,
accurate, detailed and timely.
Perform tasks to obtain adequate information
to ensure proper documentation and closure of each complaint.
Collaborate with appropriate technical,
Clinical, Field/Sales and/or returned product analysis employees to determine reporting
eligibility.
Complete electronic submission of MDRs to the
FDA.
Ensure accurate data entry, scanning, and
retention of documents to complete event files.
Support internal systems, methods, and
procedures to maintain compliance.
Develop and maintain product knowledge of CRHF
products.
Assist in inspection support for FDA and
global regulatory agencies. This may include research and preparation of
correspondence in response to global regulatory agencies requests for
additional information.
Develop and maintain a working knowledge of
regulations and standards related to post-market quality & complaint
handling.
Complete projects as assigned and required
specific to post-market quality and complaint handling.

Qualifications

Basic Qualification:
Education Required: Bachelor's Degree
Years Of Experience: Less than one year experience in a health, clinical,
technical, or scientific field with a Bachelor's Degree

Additional Information

If you want to apply and want to know more, please contact:

Sagar Rathore

sagar.rathore(AT)collabera.com

630-485-2166

Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

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