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Complaint Jobs in Georgia (NOW HIRING)

Fulton County Schools

Occupational Therapist

Atlanta, GA · On-site

$38.75 - $51/hr

If you wish to make a complaint or request accommodation or modification due to discrimination in any program, activity, or service, contact Compliance Coordinator Gonzalo LaCava, 6201 Powers Ferry ...

Fulton County Schools

Occupational Therapist

Atlanta, GA · On-site

$38.25 - $50.25/hr

If you wish to make a complaint or request accommodation or modification due to discrimination in any program, activity, or service, contact Compliance Coordinator Gonzalo LaCava, 6201 Powers Ferry ...

CarlinVision

Ophthalmic Technician

Snellville, GA · On-site

$16.25 - $21.75/hr

Preliminary work-up: history, chief complaint, visual acuity, eye pressure, pupil reactions, scope of vision, color vision and muscle movement. * Determining visual acuity * Performing automated ...

Aldridge Pite Haan

Compliance Support Clerk

Atlanta, GA · On-site

$23 - $25/hr

Key Responsibilities * Assist with the firm's complaint management system by logging, reviewing, responding to consumer concerns in a timely and compliant manner * Escalate complaints to the ...

PPC Flex

Quality Lead

Rome, GA · On-site

$24 - $30/hr

In this role, you'll oversee Quality Technicians, drive process improvement, support customer complaint resolution, and ensure the highest product standards across all shifts. Position Summary As the ...

Woolfson Eye Institute

Ophthalmic Technician

Atlanta, GA · On-site

$18 - $24.25/hr

RESPONSIBILITIES Facilitate patient care Preliminary work-up: history, chief complaint, visual acuity, eye pressure, pupil reactions, scope of vision, color vision and muscle movement. Manual ...

QTS Realty Trust, Inc.

BIM Specialist

Suwanee, GA · On-site

We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the ...

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All JobsComplaint JobsComplaint Jobs in Georgia

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See Georgia salary details

$4.9K

$5.5K

$6.1K

How much do complaint jobs pay per month?

As of Aug 23, 2026, the average monthly pay for complaint in Georgia is $5,531.83, according to ZipRecruiter salary data. Most workers in this role earn between $5,208.33 and $5,841.67 per month, depending on experience, location, and employer.

What is a complaint handler?

Complaint Handlers are professionals responsible for addressing and resolving customer or client complaints within an organization. They listen to concerns, investigate issues, and work to find solutions that satisfy both the customer and the company. Their role often involves communication, problem-solving, and maintaining records of complaints to help improve services or products. Complaint Handlers play a crucial role in maintaining positive customer relationships and upholding the reputation of the business.

What are some common challenges faced by professionals in complaint handling roles, and how can they be addressed?

Professionals in complaint handling roles often encounter challenges such as managing difficult conversations, resolving complex issues efficiently, and balancing customer satisfaction with company policies. To address these, it’s important to maintain strong communication skills, remain calm under pressure, and stay knowledgeable about products and procedures. Many organizations provide training on conflict resolution and escalation protocols, and team members frequently collaborate to share best practices. This collaborative environment and ongoing development help complaint handlers navigate challenges and improve customer experiences.

What are the key skills and qualifications needed to thrive as a complaint handler, and why are they important?

To thrive as a Complaint Handler, you need strong communication skills, attention to detail, and experience in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes specific industry regulations or certifications is typically required. Emotional intelligence, patience, and problem-solving abilities make someone excel in resolving customer issues effectively. These skills ensure customer satisfaction, compliance with company policies, and the efficient resolution of complaints.

What is the difference between Complaint vs Customer Service Representative?

AspectComplaintCustomer Service Representative
Required credentialsHigh school diploma or equivalent; training in conflict resolutionHigh school diploma; communication skills training
Work environmentCall centers, support desks, online chatCall centers, retail, corporate offices
Employer and industry usageCustomer support, service industriesRetail, telecom, banking, hospitality
Common search intentHandling customer complaints, resolving issuesAssisting customers, providing information

While both roles involve interacting with customers, a Complaint specialist focuses on addressing and resolving specific complaints, often requiring conflict resolution skills. A Customer Service Representative provides general support and assistance, handling inquiries and ensuring customer satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Complaint jobs in Georgia?

The most popular types of Complaint jobs in Georgia are:

Complaint jobs near you
Infographic showing various Complaint job openings in Georgia as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 14% Part Time, 6% Contract, and 3% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $66,382 per year, or $31.9 per hour.

Lead Ophthalmic Assistant

THOMAS EYE GROUP PC

Sandy Springs, GA • On-site

Other

Re-posted 13 days ago

Job description

Position Summary:
Motivated team player with a winning customer service attitude .The Lead Ophthalmic Technician supports the clinical staff by performing specialized ophthalmic duties requiring demonstrated expertise under the supervision of the practice manager. Assist with the education and performance evaluation of the Ophthalmic Technicians. Performs all aspects of patient work ups, refraction , special testing (photos, OCTs, IOL Master, A-Scan, B-Scan, Fluorescein Angiograms, Pachymetry, visual fields), Completes work up of all patients in a timely fashion, including: chief complaint, ocular history, family history, visual testing and other applicable tests. Assist Ophthalmologist in minor procedures, lasers and injections. Strong interpersonal and communication skills (written and verbal), a strong work ethic, reliability, professionalism, confidentiality and dependability are required. Must possess the ability to adapt and continue to learn and grow.

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