ZipRecruiter

Log In

1

Complaint Handler Jobs in Texas (NOW HIRING)

Midland College

PT ATTENDANT-CONCESSION STAND

Midland, TX · On-site

$11/hr

Ability to obtain a Food Handler's License * Experience working with a Point-of-Sale (POS) system ... a complaint related to a discriminatory employment practice. Employment decisions will be made on ...

Common Bond Cafe

FOH Runner

Houston, TX

$13 - $15/hr

Notifying a direct supervisor if a customer has a complaint * Constantly restocking your station ... A food handler's and TABC card where required by local and state health code regulations

Common Bond Cafe

FOH Guest Service

Houston, TX

$12 - $15/hr

Notifying a direct supervisor if a customer has a complaint * Constant restocking your station ... A food handler's and TABC card where required by local and state health code regulations

Common Bond Cafe

FOH Guest Service

Spring, TX

$12 - $15/hr

Notifying a direct supervisor if a customer has a complaint * Constant restocking your station ... A food handler's and TABC card where required by local and state health code regulations

Common Bond Cafe

FOH Runner

Spring, TX

$13 - $15/hr

Notifying a direct supervisor if a customer has a complaint * Constantly restocking your station ... A food handler's and TABC card where required by local and state health code regulations

Common Bond Cafe

FOH Runner

Houston, TX

$13 - $15/hr

Notifying a direct supervisor if a customer has a complaint * Constantly restocking your station ... A food handler's and TABC card where required by local and state health code regulations

Common Bond Cafe

FOH Runner

Houston, TX

$13 - $15/hr

Notifying a direct supervisor if a customer has a complaint * Constantly restocking your station ... A food handler's and TABC card where required by local and state health code regulations

Common Bond Cafe

FOH Guest Service 2

Spring, TX · On-site

$9 - $15/hr

Notifying a direct supervisor if a customer has a complaint * Constant restocking your station ... A food handler's and TABC card where required by local and state health code regulations

Common Bond Cafe

FOH Guest Service

Houston, TX · On-site

$12 - $15/hr

Notifying a direct supervisor if a customer has a complaint * Constant restocking your station ... A food handler's and TABC card where required by local and state health code regulations

previous page

Showing results 41-60

All JobsComplaint Handler JobsComplaint Handler Jobs in Texas

Complaint Handler information

See Texas salary details

$8

$14

$20

How much do complaint handler jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for complaint handler in Texas is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $15.91 per hour, depending on experience, location, and employer.

What is a complaint handler?

Complaint Handlers are professionals responsible for managing, investigating, and resolving customer complaints or concerns within an organization. They serve as the main point of contact between the company and dissatisfied clients, ensuring that complaints are handled promptly, fairly, and in accordance with company policies and regulatory guidelines. Their goal is to maintain customer satisfaction while protecting the company's reputation and compliance standards.

What skills and qualifications are needed to thrive as a complaint handler?

To thrive as a Complaint Handler, you need strong problem-solving abilities, attention to detail, and often a background in customer service or a related field. Familiarity with CRM systems, case management software, and sometimes industry-specific regulations is important. Excellent communication, patience, and conflict resolution skills help you manage challenging conversations and build trust with customers. These skills are crucial for efficiently resolving issues, maintaining customer satisfaction, and protecting the organization's reputation.

How does a complaint handler typically collaborate with other departments to resolve customer issues?

As a Complaint Handler, you’ll frequently work alongside teams such as customer service, operations, and compliance to fully investigate and resolve complaints. Collaboration involves gathering relevant information, coordinating with subject matter experts, and ensuring that all aspects of the complaint are addressed in line with company policy and regulatory requirements. Effective communication and teamwork are essential, as you'll often need to relay findings, recommend solutions, and provide updates to both the customer and internal stakeholders. This cross-departmental interaction not only aids in resolving issues efficiently but also helps identify patterns for process improvement.

What is the difference between Complaint Handler vs Customer Service Representative?

AspectComplaint HandlerCustomer Service Representative
Required CredentialsHigh school diploma; customer service or conflict resolution trainingHigh school diploma; customer service skills training
Work EnvironmentCall centers, offices, online supportRetail stores, call centers, online support
Employer & Industry UsageInsurance, finance, utilities, retailRetail, telecom, hospitality, online services
Common Search & ComparisonFocuses on resolving complaints and disputesFocuses on assisting customers and providing information

While both roles involve customer interaction, Complaint Handlers specialize in resolving disputes and addressing complaints, often requiring conflict resolution skills. Customer Service Representatives provide general support and assistance, handling inquiries and ensuring customer satisfaction. The roles overlap in communication skills but differ in their primary focus and complexity of issues handled.

Complaint Handler jobs near you
Infographic showing various Complaint Handler job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $31,197 per year, or $15 per hour.

FOH Guest Service Common Bond Rice Village

Common Bond Cafe

Houston, TX

$12 - $15/hr

Full-time

Re-posted 24 days ago

Job description

The ideal team member is dedicated to their fellow team members and to the guests we serve. We believe that each and every guest experience is important and that each one of our jobs is a piece of providing our guests with a positive experience. Our team members must be able to work in a fast-paced environment, have a knack for problem solving and most importantly be committed to having the highest quality standards.

Essential Duties & Responsibilities
  • Greeting customers with a smile and happy demeanor; engage with and understand our customers, including identifying and responding to customer needs through clear and pleasant communication
  • Maintain complete knowledge of baked goods and the menu
  • Taking orders from guest and packing all retail items and bread orders carefully and efficiently
  • Running food and drinks to customers in a timely fashion
  • Notifying a direct supervisor if a customer has a complaint
  • Constant restocking your station (paper goods, baked goods, milks, bottles drinks, condiment station, etc.)
  • Rolling silverware
  • Inform management of any foreseeable shortages before items run out.
  • Bussing dirty tables and wiping clean with a CLEAN and WET SANI towel
  • Sweep floors
  • Remove trash from dining room during and after service
  • Maintain a clean and sanitary work environment.
  • Maintain clean restrooms, check every half hour
  • Assist with putting away deliveries
  • Assist in maintaining parking lot and patio
  • Keep doors and windows clean and free of handprints
  • Rotating stock using the FIFO method
  • Maintain good attendance and punctuality
  • A food handler's and TABC card where required by local and state health code regulations
  • Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
  • Meet store operating policies and standards, including providing quality beverages and food products,
  • cash handling and store safety and security
  • Prepare and package food and beverages to our high-quality standard recipes including recipe changes such as temperature, quantity of ingredients or substituted ingredients
  • Available to perform many different tasks within the store during each shift

There may be additional duties, responsibilities and qualifications for this job.

Required Knowledge, Skills and Abilities
  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build and maintain relationships
  • Ability to lift up to 50 lbs.

Common Bond is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and inclusive workplace that all qualified candidates. We believe that enables us to retain the top talent while serving our customers.

Reports to: Supervisor

FLSA Status: Hourly/ Non-exempt

Tips Eligible

In every city, village, and town the "common bond" that everyone shares is the love of good food. It bridges together all ages, cultures, and beliefs. From this idea, Common Bond Bistro & Bakery was opened in May 2014 in the Montrose area of Houston, TX. We now have 11 locations across the city of Houston where the community gathers to dine and bond over good food, extraordinary pastries, and custom cakes.

Education:no requirementsEmployment Type: FULL_TIME

Apply