EVS Director
$80K - $90K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
EVS Director
$80K - $90K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
EVS Director
$80K - $90K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
EVS Director
$80K - $90K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
EVS Director
Warren, MI · On-site
$80K - $90K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
EVS Director
Warren, MI · On-site
$80K - $90K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
Operations Manager
Detroit, MI · On-site
$50/hr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
Operations Manager
Detroit, MI · On-site
$50/hr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
Operations Manager
$5K - $62K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
Operations Manager
$5K - $62K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
Operations Manager
Detroit, MI · On-site
$5K - $62K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
Operations Manager
Detroit, MI · On-site
$5K - $62K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
SENIOR SOUS CHEF, HOSPITAL
Jackson, MI · On-site
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
SENIOR SOUS CHEF, HOSPITAL
Jackson, MI · On-site
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
SENIOR SOUS CHEF, HOSPITAL
Jackson, MI · On-site
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
SENIOR SOUS CHEF, HOSPITAL
Jackson, MI · On-site
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
EVS Manager
Grand Blanc, MI · On-site
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
New
EVS Manager
Grand Blanc, MI · On-site
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
New
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
Bench EVS Manager
MI · On-site
$55K - $65K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
Bench EVS Manager
MI · On-site
$55K - $65K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
Bench EVS Manager
Grosse Pointe, MI · On-site
$55K - $65K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
Bench EVS Manager
Grosse Pointe, MI · On-site
$55K - $65K/yr
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
EVS Manager
Grand Blanc, MI · On-site
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
EVS Manager
Grand Blanc, MI · On-site
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...
As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants ...
SHIFT SUPERVISOR
Detroit, MI · On-site
$18.50/hr
As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...
SHIFT SUPERVISOR
Detroit, MI · On-site
$18.50/hr
As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...
As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...
As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...
SHIFT SUPERVISOR
Warren, MI · On-site
$24/hr
As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...
SHIFT SUPERVISOR
Warren, MI · On-site
$24/hr
As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We're TouchPoint Support Services, and our ...
Compass Touchpoint information
See Michigan salary details
$7.81 - $12.28
15% of jobs
$13.76 is the 25th percentile. Wages below this are outliers.
$12.28 - $16.75
30% of jobs
The median wage is $18.43 / hr.
$16.75 - $21.22
13% of jobs
$21.22 - $25.70
12% of jobs
$26.88 is the 75th percentile. Wages above this are outliers.
$25.70 - $30.17
19% of jobs
$30.17 - $34.64
3% of jobs
$34.64 - $39.11
4% of jobs
$39.11 - $43.58
1% of jobs
$43.58 - $48.05
0% of jobs
$48.05 - $52.53
1% of jobs
$52.53 - $57
1% of jobs
$7
$26
$56
How much do compass touchpoint jobs pay per hour?
As of Jun 7, 2026, the average hourly pay for compass touchpoint in Michigan is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.99 and $31.24 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Compass Touchpoint Associate, and why are they important?
To thrive as a Compass Touchpoint Associate, you need a solid understanding of food service operations, attention to detail, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, food safety protocols, and sometimes certifications like ServSafe are typically required. Outstanding customer service, teamwork, and adaptability are crucial soft skills in this role. These skills and qualities help ensure efficient service, customer satisfaction, and compliance with health and safety standards in a fast-paced environment.
What are Compass Touchpoint roles?
Compass Touchpoint roles refer to positions within Compass Group, a leading food and support services company, that focus on client and customer interaction points, particularly in healthcare and hospitality environments. These roles often involve tasks like food service, catering, concierge, and facilities management, ensuring a positive experience at every customer 'touchpoint'. Employees in these roles are trained to provide high-quality service and support, emphasizing safety, hospitality, and efficiency. Compass Touchpoint positions can range from entry-level service staff to managerial roles, all working together to enhance client satisfaction.
What are some common challenges faced by Compass Touchpoint team members, and how can they be overcome?
Compass Touchpoint team members often work in fast-paced environments where they handle multiple client or guest interactions daily. A common challenge is balancing efficiency with personalized service, especially during peak times. Building strong communication skills and staying well-organized can help manage these demands effectively. Additionally, Compass Touchpoint teams typically collaborate closely with various departments, so being proactive and adaptable is key to ensuring smooth operations and excellent customer experiences.
What is the difference between Compass Touchpoint vs Customer Service Representative?
| Aspect | Compass Touchpoint | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; training in customer engagement | High school diploma or equivalent; customer service training often provided |
| Work Environment | Call centers, retail, or service locations | Call centers, retail stores, or office settings |
| Employer & Industry Usage | Telecommunications, retail, hospitality | Retail, telecommunications, banking, and service industries |
| Common Search & Comparison | Customer engagement, client interaction, service support | Customer support, client service, help desk |
Both roles focus on customer interaction, but Compass Touchpoint often emphasizes proactive engagement and client experience management, while Customer Service Representatives primarily handle inquiries and issue resolution. Understanding these differences helps job seekers find the right fit in customer-focused roles.
$80K - $90K/yr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 28 days ago
Compass Group rating
6.3
Based on 1,053 frontline employees who took The Breakroom Quiz
291st of 425 rated business services
Job description
Salary: $80,000 - $90,000
Other Forms of Compensation:
Pay Grade: 15
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
Key Responsibilities:
- Responsible for department's financial data and statistics
- Monitoring of unit expenditures
- Develop and recommend department operating budget and ensure the department operates within budget
- Coordinate housekeeping activities with other departments
- Actively communicate with administration and other hospital departments
- Plan, organize, direct, coordinate, and supervise functions and activities of the department
- Establish and implement policies and procedures for departmental operations
Key Qualifications:
- Four year college degree and equal related experience required
- Two to four years plus of housekeeping management experience at a large hospital account required
- Must have the ability to analyze and interpret financial and other data
- General business acumen
- Excellent interpersonal skills
- High Customer Service and quality attitude
- Ability to work under pressure and meet established goals and objectives
- Public speaking skills
Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Touchpoint are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1515509
TouchPoint
Caitlin Pham
[[req_classification]]
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