Customer Success Manager
Austin, TX · On-site
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Austin, TX · On-site
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
Austin, TX · On-site
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions * Provide essential marketing support ...
... are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants. Compass is ...
... are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants. Compass is ...
Dallas, TX · On-site
... are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants. Compass is ...
Quick apply
Dallas, TX · On-site
... are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants. Compass is ...
Dallas, TX · On-site
... are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants. Compass is ...
Dallas, TX · On-site
... are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants. Compass is ...
Los Fresnos, TX · On-site
$60 - $90/hr
Critical Action Items & Measurable Deliverables:** 1. Meet and maintain all federal and state regulatory guidelines and standards applicable to this position. 2. Work with Compass Connections ...
Los Fresnos, TX · On-site
$60 - $90/hr
Critical Action Items & Measurable Deliverables:** 1. Meet and maintain all federal and state regulatory guidelines and standards applicable to this position. 2. Work with Compass Connections ...
San Antonio, TX · On-site
$21.40/hr
Compass Connections believes every child deserves to have a place where they feel safe and loved ... Required - One (1) year of related experience and/or training * Preferred - Two (2) plus years of ...
San Antonio, TX · On-site
$21.40/hr
Compass Connections believes every child deserves to have a place where they feel safe and loved ... Required - One (1) year of related experience and/or training * Preferred - Two (2) plus years of ...
San Antonio, TX · On-site
$21.40/hr
Compass Connections believes every child deserves to have a place where they feel safe and loved ... Required - One (1) year of related experience and/or training * Preferred - Two (2) plus years of ...
San Antonio, TX · On-site
$21.40/hr
Compass Connections believes every child deserves to have a place where they feel safe and loved ... Required - One (1) year of related experience and/or training * Preferred - Two (2) plus years of ...
Dallas, TX · On-site
$85 - $100/hr
At Compass we have our sights set on leaving a legacy imprint on the data center industry. By ... This is a new role with high visibility and a cross-functional mandate from day one. It reports ...
Dallas, TX · On-site
$85 - $100/hr
At Compass we have our sights set on leaving a legacy imprint on the data center industry. By ... This is a new role with high visibility and a cross-functional mandate from day one. It reports ...
Waco, TX · On-site
$96K - $164K/yr
... as a Compass Call Field Service Representative (FSR). The qualified candidate will provide ... Deployment events will range from one to twelve consecutive weeks at a time and will be travel to ...
Waco, TX · On-site
$96K - $164K/yr
... as a Compass Call Field Service Representative (FSR). The qualified candidate will provide ... Deployment events will range from one to twelve consecutive weeks at a time and will be travel to ...
Los Fresnos, TX · On-site
Critical Action Items & Measurable Deliverables: 1. Meet and maintain all federal and state regulatory guidelines and standards applicable to this position. 2. Work with Compass Connections ...
Los Fresnos, TX · On-site
Critical Action Items & Measurable Deliverables: 1. Meet and maintain all federal and state regulatory guidelines and standards applicable to this position. 2. Work with Compass Connections ...
Mansfield, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
Mansfield, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
Los Fresnos, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
Los Fresnos, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
El Paso, TX · On-site
$26/hr
Required - Minimum of one (1) year of related experience and/or training; preferred - Two (2) plus years of related experience and/or training Compass Connections Critical Action Items & Measurable ...
El Paso, TX · On-site
$26/hr
Required - Minimum of one (1) year of related experience and/or training; preferred - Two (2) plus years of related experience and/or training Compass Connections Critical Action Items & Measurable ...
Robstown, TX · On-site
$23.28/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, clients, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
Robstown, TX · On-site
$23.28/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, clients, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
El Paso, TX · On-site
$31.16/hr
Compass Connections believes every child deserves to have a place where they feel safe and loved ... Required - 1-year related experience and/or training including experience working in crisis ...
El Paso, TX · On-site
$31.16/hr
Compass Connections believes every child deserves to have a place where they feel safe and loved ... Required - 1-year related experience and/or training including experience working in crisis ...
El Paso, TX · On-site
$28.16/hr
Compass Connections believes every child deserves to have a place where they feel safe and loved ... Required - 1-year related experience and/or training including experience working in crisis ...
El Paso, TX · On-site
$28.16/hr
Compass Connections believes every child deserves to have a place where they feel safe and loved ... Required - 1-year related experience and/or training including experience working in crisis ...
Grand Prairie, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
New
Grand Prairie, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
New
Robstown, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
Robstown, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
Los Fresnos, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
Los Fresnos, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
Grand Prairie, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
Grand Prairie, TX · On-site
$43.86/hr
... Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times. Other Responsibilities: 1. ...
$7.82 - $11.63
14% of jobs
$13.58 is the 25th percentile. Wages below this are outliers.
$11.63 - $15.43
22% of jobs
The median wage is $17.67 / hr.
$15.43 - $19.24
24% of jobs
$19.24 - $23.04
8% of jobs
$25.42 is the 75th percentile. Wages above this are outliers.
$23.04 - $26.85
11% of jobs
$26.85 - $30.65
6% of jobs
$30.65 - $34.46
4% of jobs
$34.46 - $38.26
4% of jobs
$38.26 - $42.07
3% of jobs
$42.07 - $45.87
2% of jobs
$45.87 - $49.68
1% of jobs
$7
$22
$49
A Compass One job refers to a position within Compass One Healthcare, which provides support services like food and environmental services in hospitals and healthcare facilities. Employees work in various roles, including food service, housekeeping, and patient transportation, to enhance the healthcare experience. These jobs offer opportunities for career growth, training, and meaningful work in a healthcare setting.
To thrive as a Compass One team member, you typically need experience in hospitality, food service, environmental services, or facilities management, often accompanied by a high school diploma or equivalent. Familiarity with industry-standard cleaning equipment, food preparation tools, or hospitality management systems may be necessary, and certain positions may require ServSafe or OSHA certifications. Strong customer service, teamwork, and communication skills help employees create positive experiences for clients and guests. These abilities are crucial for meeting quality standards in fast-paced environments and ensuring client satisfaction within Compass One's service-focused operations.
Compass One offers a wide range of career advancement options across hospitality, food service, and environmental services. Many entry-level employees have the chance to move into supervisory, management, or specialized technical roles through on-the-job training and mentorship programs. The company values internal promotion and often supports professional development through certification courses and leadership workshops. If you’re looking to build a long-term career in service, Compass One provides a supportive environment with clear paths for upward mobility.
For Compass One jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Compass One jobs in Texas are:
Cities in Texas with the most Compass One job openings:

Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
9.3
Based on 7 frontline employees who took The Breakroom Quiz
5th of 209 rated real estate companies
Please note: this role is 100% in-office in Austin, TX
As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.
At Compass You Will:
Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
What We're Looking For:
2-3 years of experience in customer service, training, office management, hospitality, or operations
Previous experience in real estate a plus
Previous experience with live or remote training a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Passion for supporting and serving agents trying to grow their businesses
The ability to establish credibility with key agent decision-makers and influencers
Great listening skills, connects well with others, and is empathetic of the customer's pain points
A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Meticulous attention to detail, highly organized
Strong creative writing skills and eye for design
Ability to work in the office during standard operating hours
Ability to lift up to 25 lbs
Please note: this role is 100% in-office in Austin, TX
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