The ideal candidate brings hands-on experience with Veeam and Commvault, a working knowledge of AWS and Azure backup environments, and the ability to manage customer incidents calmly and effectively ...
The ideal candidate brings hands-on experience with Veeam and Commvault, a working knowledge of AWS and Azure backup environments, and the ability to manage customer incidents calmly and effectively ...
... CommVault Simpana, Symantec Backup Exec, etc.) -2-4 years' experience with MS Active Directory and Group Policy administration -Technical writing experience -Understanding of LAN / WAN environments ...
... CommVault Simpana, Symantec Backup Exec, etc.) -2-4 years' experience with MS Active Directory and Group Policy administration -Technical writing experience -Understanding of LAN / WAN environments ...
... products (CommVault, NetBackup, etc) 1-2 years' experience with virtualization products (VMware, MS HyperV, etc.) Understanding of LAN / WAN environments Preferred Skills/Experience 2-3 years ...
... products (CommVault, NetBackup, etc) 1-2 years' experience with virtualization products (VMware, MS HyperV, etc.) Understanding of LAN / WAN environments Preferred Skills/Experience 2-3 years ...
Senior Systems Engineer
Phoenix, AZ · On-site +1
$85K - $121K/yr
Data protection solutions (Rubrik, Veeam, Commvault) * Familiarity with ITIL processes , change management, and compliance frameworks (SOX, ISO, NIST). Soft skills: * Strong analytical and problem ...
Senior Systems Engineer
Phoenix, AZ · On-site +1
$85K - $121K/yr
Data protection solutions (Rubrik, Veeam, Commvault) * Familiarity with ITIL processes , change management, and compliance frameworks (SOX, ISO, NIST). Soft skills: * Strong analytical and problem ...
Senior Systems Engineer
Phoenix, AZ · On-site
$85K - $121K/yr
Data protection solutions (Rubrik, Veeam, Commvault) * Familiarity with ITIL processes , change management, and compliance frameworks (SOX, ISO, NIST). Soft skills: * Strong analytical and problem ...
Senior Systems Engineer
Phoenix, AZ · On-site
$85K - $121K/yr
Data protection solutions (Rubrik, Veeam, Commvault) * Familiarity with ITIL processes , change management, and compliance frameworks (SOX, ISO, NIST). Soft skills: * Strong analytical and problem ...
Commvault information
Is Commvault a good place to work?
What does Commvault company do?
What are the key skills and qualifications needed to thrive in the Commvault position, and why are they important?
To thrive in a Commvault specialist or administrator role, you need a strong background in data backup, recovery, and storage management, often supported by experience with enterprise environments and a related degree. Familiarity with Commvault software, relevant certifications (such as Commvault Certified Professional or Engineer), and expertise in operating systems, databases, and virtualization technologies are typically required. Strong problem-solving skills, attention to detail, and effective communication are crucial for addressing complex issues and collaborating with IT teams. These skills are essential for ensuring data integrity, minimizing downtime, and supporting business continuity within an organization.
What are the typical day-to-day responsibilities of a Commvault professional?
A Commvault professional is primarily responsible for managing and monitoring backup and recovery operations, ensuring data is securely backed up and easily restored when needed. This includes configuring and maintaining the Commvault platform, troubleshooting backup failures, performing regular health checks on storage environments, and implementing backup strategies according to company policies. You may also collaborate closely with other IT staff to support infrastructure upgrades, participate in disaster recovery planning, and provide end-user support related to data recovery. The role often involves following best practices to optimize performance and protect sensitive business information.
Who owns Commvault?
What is a Commvault job?
A Commvault job refers to a specific task or process within the Commvault data protection and management platform. These jobs can include backups, restores, data archiving, replication, and other operations that help protect and manage enterprise data. Each job follows a predefined workflow, utilizing policies and schedules to ensure seamless data management. Job statuses and logs can be monitored through the Commvault interface to track progress and troubleshoot issues.
What companies use Commvault?

$70K - $85K/yr
Full-time
Posted 27 days ago
Job description
Lightedge is seeking a Tier 2 Backup & Disaster Recovery Engineer to support our growing managed services platform. This role is critical in troubleshooting, triaging, and supporting enterprise backup technologies for our clients. The ideal candidate brings hands-on experience with Veeam and Commvault, a working knowledge of AWS and Azure backup environments, and the ability to manage customer incidents calmly and effectively in fast-paced situations while maintaining strong attention to detail.
- Own support tickets from intake to resolution, adhering to defined SLAs and escalation guidelines while ensuring clear communication and follow-through with customers
- Troubleshoot backup job failures, configuration issues, and restore requests with a methodical and detail-oriented approach
- Provide frontline support for Veeam, Commvault, AWS Backup, Azure Backup, and related data protection platforms
- Actively monitor system alerts and backup job statuses, responding quickly and effectively under pressure
- Follow established escalation paths to Platform Owners or SMEs, ensuring smooth collaboration and handoffs
- Document all technical steps, findings, and resolutions thoroughly in the internal ticketing system
- Collaborate with internal teams to improve platform performance and overall customer experience
- Contribute to the team knowledge base by identifying repeat issues and gaps in documentation
- Minimum 2 years of experience in a technical support or Tier 2 systems/backup engineering role
- Proficiency with Veeam or Commvault backup systems
- Working knowledge of AWS and/or Microsoft Azure backup services
- Strong troubleshooting skills with the ability to manage multiple priorities in a structured, SLA-driven environment
- Experience working within defined support workflows and documentation standards
- Strong written and verbal communication skills with a customer-focused mindset
- Ability to remain composed and effective in high-pressure situations
- Advanced experience with Veeam, Commvault, AWS, and Azure backup environments
- Zerto experience or Zerto Certified Professional (ZCP) certification
- Experience supporting BaaS offerings in a service provider or MSP environment
- Strong understanding of Windows Server, VMware, networking, and storage fundamentals
- Familiarity with ITIL or similar operational frameworks
- Process-driven mindset with the flexibility to adapt during critical incidents
- Strong attention to detail and commitment to accurate documentation
About LightEdge Solutions
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Des Moines, IA, US
Year founded
1996