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Community Support Lead Jobs (NOW HIRING)

POSITION SUMMARY The Student Support Lead will partner with school staff to foster a safe ... You hold high expectations for the entire school community. You examine your own biases in your ...

As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful ... Provides supervision, support, and companionship to consumer in the home and community by providing ...

As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful ... Provides supervision, support, and companionship to consumer in the home and community by providing ...

As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful ... Provides supervision, support, and companionship to consumer in the home and community by providing ...

About the Role We are seeking a full-time Community Support Team (CST) Professional Team Lead to provide community-based therapy and case management services to adults with serious and persistent ...

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Community Support Lead information

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$10

$23

$43

How much do community support lead jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for community support lead in the United States is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.09 per hour, depending on experience, location, and employer.

What does a community support lead do?

A Community Support Lead oversees the support and engagement of a company's community, often acting as a bridge between users and the organization. Their responsibilities include managing support teams, resolving escalated issues, developing community guidelines, and fostering a positive environment. They also analyze feedback to improve products or services and may coordinate events or initiatives to boost community engagement. Strong communication and leadership skills are essential for this role.

What are the key skills and qualifications needed to thrive as a community support lead, and why are they important?

To excel as a Community Support Lead, you need strong experience in customer service, conflict resolution, and knowledge of community management best practices, often supported by a relevant bachelor's degree. Familiarity with support ticket systems, CRM platforms, and community management tools like Zendesk or Discord is typically required. Outstanding communication, empathy, and leadership skills help you engage users and guide a support team effectively. These abilities ensure a positive community environment, prompt issue resolution, and high member satisfaction.

How does a community support lead typically collaborate with other departments to enhance the customer experience?

A Community Support Lead often acts as a bridge between the support team and other departments such as product development, marketing, and engineering. They gather feedback from community interactions and communicate recurring issues or feature requests to relevant teams. This cross-functional collaboration ensures that customer needs are prioritized in product updates and that marketing campaigns accurately address community concerns. Regular meetings and shared reporting systems are commonly used to facilitate this collaborative workflow and drive continuous improvement.

What is the difference between Community Support Lead vs Community Outreach Coordinator?

AspectCommunity Support LeadCommunity Outreach Coordinator
Required CredentialsHigh school diploma or equivalent; experience in community support rolesHigh school diploma or equivalent; experience in outreach or communication roles
Work EnvironmentDirect interaction with community members, support centers, online platformsOrganizing events, building partnerships, engaging with community groups
Employer & Industry UsageNonprofits, social services, community organizationsNonprofits, government agencies, advocacy groups
Search & Comparison IntentUnderstanding support roles within communitiesLearning about community engagement and outreach efforts

The Community Support Lead focuses on providing direct support and assistance to community members, often handling case management and support services. In contrast, the Community Outreach Coordinator emphasizes building relationships, organizing events, and expanding community engagement efforts. Both roles are vital in community-focused organizations but differ in their primary functions and daily activities.

What cities are hiring for Community Support Lead jobs?

Cities with the most Community Support Lead job openings:

What states have the most Community Support Lead jobs?

States with the most job openings for Community Support Lead jobs include:

What are popular job titles related to Community Support Lead jobs?

For Community Support Lead jobs, the most frequently searched job titles are:

Infographic showing various Community Support Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $49,434 per year, or $23.8 per hour.

Lancaster Community Support Professionals

Lancaster, PA • On-site

$16 - $29/hr

Part-time

Re-posted 27 days ago


Job description

                                                                                      Community Support Professionals


 ​Are you a compassionate person who wants to wake up every morning knowing you are making a real difference? We are looking for dedicated individuals to join our team as Community Support Professionals. In this role, you won’t just be "at a job"—you will be a vital link helping individuals lead fulfilling, independent lives within their own communities.
                                                                                         
                                                                                                    ​Job Summary


 As a Community Support Professional, you will provide one-on-one assistance to individuals with diverse needs. Your primary goal is to empower them to reach their personal goals, participate in community activities, and manage daily tasks. Whether it’s heading out to a local park, attending a community event, or learning a new life skill, you are there to provide the encouragement and support they need to thrive.

 
                                                                                              Key Responsibilities


 Community Integration: Accompany and support individuals during outings, social events, and recreational activities.
​Skill Building: Help individuals develop daily living skills such as budgeting, meal planning, and navigating public transportation.
​Goal Advocacy: Support the personal growth goals outlined in each individual’s care plan.
​Documentation: Maintain simple, accurate daily logs of activities and progress.
​Safety & Care: Ensure the well-being and safety of the individual while in the home or out in the community.

 
                                                                                                ​Qualifications


We value heart and attitude over a long resume. If you are willing to learn, we are willing to teach!

 Education: High School Diploma or GED.
​Experience: Previous experience as Direct Support Staff is a plus but not required.
​Willingness to Train: Must be open to completing our comprehensive training program.
​Personal Traits: A compassionate, patient, and reliable personality with a genuine desire to help others.

 
                                                                                      Why Join Us? (Benefits)


 ​Flexible Scheduling: We work with you to find a schedule that fits your life.
​Competitive Compensation: We offer a pay scale that respects the important work you do.
​Career Advancement: We love to promote from within! Grow your career with us as we expand.
​Make an Impact: Experience the unmatched reward of helping someone achieve their dreams.