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Community Support Lead Jobs in Florida (NOW HIRING)

Westminster Palms

Executive Director

Orlando, FL

... lead with purpose -- shaping a community where residents feel valued, supported, and at home, and where staff are equipped to do their best work. You'll be backed by a strong Community Support ...

WeWork

Community Lead, Brickell City Centre

Miami, FL · On-site

$19.50 - $24.75/hr

Community Lead | Community About the Opportunity As a Community Lead, you are integral to the ... Employees supporting our Enterprise locations may have different holidays, technical systems ...

Havenpark Communities

Community Manager

Valrico, FL · On-site

You will lead your on-site team, own the financial and physical health of the community, and ... You will be empowered to make decisions and supported by a collaborative field leadership team ...

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Community Support Lead information

What does a community support lead do?

A Community Support Lead oversees the support and engagement of a company's community, often acting as a bridge between users and the organization. Their responsibilities include managing support teams, resolving escalated issues, developing community guidelines, and fostering a positive environment. They also analyze feedback to improve products or services and may coordinate events or initiatives to boost community engagement. Strong communication and leadership skills are essential for this role.

What are the key skills and qualifications needed to thrive as a community support lead, and why are they important?

To excel as a Community Support Lead, you need strong experience in customer service, conflict resolution, and knowledge of community management best practices, often supported by a relevant bachelor's degree. Familiarity with support ticket systems, CRM platforms, and community management tools like Zendesk or Discord is typically required. Outstanding communication, empathy, and leadership skills help you engage users and guide a support team effectively. These abilities ensure a positive community environment, prompt issue resolution, and high member satisfaction.

How does a community support lead typically collaborate with other departments to enhance the customer experience?

A Community Support Lead often acts as a bridge between the support team and other departments such as product development, marketing, and engineering. They gather feedback from community interactions and communicate recurring issues or feature requests to relevant teams. This cross-functional collaboration ensures that customer needs are prioritized in product updates and that marketing campaigns accurately address community concerns. Regular meetings and shared reporting systems are commonly used to facilitate this collaborative workflow and drive continuous improvement.

What is the difference between Community Support Lead vs Community Outreach Coordinator?

AspectCommunity Support LeadCommunity Outreach Coordinator
Required CredentialsHigh school diploma or equivalent; experience in community support rolesHigh school diploma or equivalent; experience in outreach or communication roles
Work EnvironmentDirect interaction with community members, support centers, online platformsOrganizing events, building partnerships, engaging with community groups
Employer & Industry UsageNonprofits, social services, community organizationsNonprofits, government agencies, advocacy groups
Search & Comparison IntentUnderstanding support roles within communitiesLearning about community engagement and outreach efforts

The Community Support Lead focuses on providing direct support and assistance to community members, often handling case management and support services. In contrast, the Community Outreach Coordinator emphasizes building relationships, organizing events, and expanding community engagement efforts. Both roles are vital in community-focused organizations but differ in their primary functions and daily activities.

What cities in Florida are hiring for Community Support Lead jobs?

Cities in Florida with the most Community Support Lead job openings:

Infographic showing various Community Support Lead job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

LinkedIn & Lead Generation Apprentice

Lakewood Ranch, FL • On-site

Acadium
See more jobs at Acadiumexternal

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Calling All Awesome Marketing Interns!!!


We’re looking for a motivated LinkedIn & Lead Gen Apprentice to support lead generation, marketing automation, and web design efforts. This is a great opportunity to gain real-world experience while contributing to impactful growth projects.


The program is a 3-month remote internship, during which you will assist in fulfilling various digital marketing tasks for your mentioned business for 10 hours per week. This is an unpaid program whose end goal is to provide students with a higher chance of getting hired in the digital marketing space after completing our apprenticeship program.


Check with your school's Internship Coordinator BEFORE accepting the hiring offer to determine if this position satisfies the criteria for receiving academic credit.


What’s In It For You?

  • It’s (100%) fully remote position and offers flexibility in schedule.
  • You’ll have clear goals and the training resources you need to deliver.
  • Access our free courses on the platform that you can finish at your own pace.
  • 1 to 2 hours of mentorship every week.
  • Issued certification upon successfully completing the program.
  • Boost your portfolio and grow your professional network
  • Get to utilize and elevate your digital marketing skills in real projects
  • You have a high chance of being hired by your mentor during or after the apprenticeship, depending on your performance.


Key Responsibilities

  • LinkedIn content: Create and schedule engaging posts to build visibility and attract leads.
  • Website management: Maintain and update the company website, ensuring a professional and user-friendly experience.
  • Lead generation workflows: Design and implement workflows that capture and nurture leads effectively.
  • Targeting leads: Identify and connect with potential clients on LinkedIn to expand reach and opportunities.


What We’re Looking For?

  • Prior LinkedIn experience preferred.
  • Familiarity with WordPress for website management.
  • Strong interest in lead generation and marketing automation.
  • Proactive, detail-oriented, and eager to learn.


About us:

Acadium started with the belief that anyone, anywhere, should be able to get the skills and experience they need to start their career without barriers like price, schedule, or location getting in their way. Acadium gives anyone the tools, support, and mentorship they need to launch their dream career. Acadium is the only platform that provides real work experience, accessible to everyone. Acadium began in 2017 with a team of 3 co-founders: Richard Shaw, Marco Tundo, and Moe Abbas. Since then, they’ve attracted more than 120,000 student members and over 50,000 businesses to connect through the apprenticeship marketplace. Our team is growing and looking for people who are motivated, intelligent, and committed to making education accessible to join our team.


What We Value:

  • Integrity - Be trustworthy in your actions
  • Care - Treat your teammates and our community as you would want to be treated
  • Curiosity - Ask questions. Always state your assumptions
  • Tenacity - Persevere when times are tough
  • Discipline - Be consistent in your actions
  • Ambition - Aspire to become better every day
  • Service -Serve your community to the best of your abilities.


Apply