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Community Support Associate Jobs in British Columbia

GEI Consultants

IT Support Technician

Vancouver, BC · Hybrid

CA$40 - CA$50/hr

Education: Associate degree in Information Technology, Computer Science, or related field ... A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities ...

GEI Consultants

IT Support Technician

Abbotsford, BC · Hybrid

CA$40 - CA$50/hr

Education: Associate degree in Information Technology, Computer Science, or related field ... A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities ...

JFK Law

Solicitor Associate

Victoria, BC · On-site

Role Overview This full-time Solicitor Associate position will support our growing solicitor practice serving Indigenous people, communities, and organizations. This role will focus on commercial ...

RONA+

Opportunities for advancement within the company An employer that's involved in the community ... Become a vital link in our delivery support team at Rona! Use your forklift driving and order ...

GEI Consultants

IT Support Technician I

Abbotsford, BC · Hybrid

CA$28 - CA$31/hr

Education : Associate degree in Information Technology, Computer Science, or related field ... A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities ...

Savers/Value Village

CA$20.05 - CA$27.19/hr

... by the community to local nonprofit organizations. We purchase these items directly from our ... The Warehouse Associate supports the Savers vision by safely handling, separating, sorting and ...

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Community Support Associate information

See British Columbia salary details

$11

$16

$27

How much do community support associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for community support associate in British Columbia is $16.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.55 per hour, depending on experience, location, and employer.

What does a community support associate do?

A Community Support Associate provides assistance and resources to individuals within a community, often helping them access services, resolve issues, and improve their overall well-being. They may work with diverse populations, including families, the elderly, or people with disabilities, to offer guidance, advocacy, and support. Their responsibilities can include answering questions, connecting people with local programs, and facilitating communication between community members and service providers. The goal is to empower individuals and strengthen the community as a whole.

How does a community support associate typically collaborate with other departments to resolve member issues?

Community Support Associates often work closely with teams like product, engineering, and marketing to address member concerns efficiently. When a technical issue arises, they may escalate tickets to the engineering team and provide detailed feedback to ensure swift resolution. Regular cross-department meetings or updates help keep everyone aligned on recurring community concerns or feature requests. This collaborative approach not only enhances the member experience but also gives associates insight into broader company operations, which can be valuable for career development.

What are the key skills and qualifications needed to thrive as a community support associate, and why are they important?

To thrive as a Community Support Associate, you typically need a background in social work, psychology, or a related field, along with strong interpersonal and problem-solving skills. Familiarity with client management software, documentation systems, and sometimes certifications in mental health or crisis intervention are valuable. Outstanding communication, patience, and cultural sensitivity enable you to connect with diverse clients and respond effectively to their needs. These skills and qualities are crucial for providing meaningful support and facilitating positive outcomes for individuals in the community.
What are popular job titles related to Community Support Associate jobs in British Columbia? For Community Support Associate jobs in British Columbia, the most frequently searched job titles are:
What job categories do people searching Community Support Associate jobs in British Columbia look for? The top searched job categories for Community Support Associate jobs in British Columbia are:
What cities in British Columbia are hiring for Community Support Associate jobs? Cities in British Columbia with the most Community Support Associate job openings:
Community Support Associate jobs near you
Infographic showing various Community Support Associate job openings in British Columbia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,948 per year, or $16.3 per hour.

IT Support Technician

GEI Consultants

Vancouver, BC • Hybrid

CA$40 - CA$50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

GEI Consultants rating

7.6

Company rating: 7.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

275th of 446 rated engineering

Job description

Description

Your role at GEI. 
 
The IT Support Technician 1 will provide Tier 1, front-line technical support, to local and remote employees. This includes assisting with desktops, laptops, mobile devices, peripherals, and basic networking. You’ll help ensure users stay productive by delivering high-quality, timely technical assistance.
 
Essential Responsibilities & Duties 
  • User Support: Assist end users with issues related to hardware, software, and connectivity via phone, email, and Microsoft Teams.
  • Ticket Queue Management: Assign tickets to appropriate staff as they come in.
  • Ticket Management: Log and manage incoming tickets using Service Desk Plus or similar ticketing systems. Escalate issues as necessary.
  • Device Setup: Configure and deploy Windows laptops, desktops, and peripherals following company standards.
  • User Onboarding: Assist in preparing and delivering laptops and setting up accounts for new hires.
  • Software Support: Provide support for Microsoft 365 applications (Outlook, Excel, Teams, Word, PowerPoint, OneDrive) and many others.
  • Mobile Devices: Help set up and support mobile phones and smart devices.
  • Knowledge Sharing: Maintain accurate records and documentation; contribute to the internal knowledge base.
  • Team Collaboration: Partner with senior technicians on more advanced troubleshooting and project-based work.
  • Solo work: Ability to work as the sole IT resource in a small office environment, managing day-to-day support and troubleshooting with minimal supervision.
  • Other Duties: Perform additional IT support tasks as assigned.
Preferred Qualifications
  • Education: Associate degree in Information Technology, Computer Science, or related field, equivalent work experience accepted; bachelor’s degree preferred.
  • Experience: 
    • 1–3 years of experience in desktop or helpdesk support.
    • Familiarity with Windows 10/11, Microsoft 365, and basic Active Directory tasks.
    • Experience with Entra ID, AutoPilot, Company Portal, and Intune are a plus, but not required.
    • Experience with imaging Intune or MDT.
    • Familiar with Dell computers is a plus.
  • Technical Profeiciency:
    • Familiar with engineering applications such as AutoDesk, BlueBeam, RockScience, etc. a plus.
    • Strong communication and interpersonal skills.
    • Strong hardware and software troubleshooting skills.
    • Problem-solving mindset with attention to detail.
    • Familiar with CrowdStrike Endpoint Protection is a plus.
    • Familiar with Airlock Digital application control.
    • Willingness to learn and grow in a team environment.
    • Ability to follow procedures and provide consistent support.
Preferred Certifications (not required but beneficial)
  • CompTIA A+, Network+, and/or Security+
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • ITIL Foundation
We are GEI. 
 
Some of the world’s most pressing problems – from climate change to sustainable development, to critical infrastructure and the future of our energy supply – need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow.  
 
We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients’ most complex challenges.  
 
With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here.
 
Employee-owned. Employee-focused.  
 
As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more.  Our company culture is driven by our 4 Cs – we are Client-Centered, Curious, Collaborative, and Community Minded – which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI’s career site here.
 
GEI’s Total Rewards Package Includes 
  • Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus
  • Comprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and More
  • Well-Being Program and Paid Parental Leave
  • Commuter Benefits
  • Hybrid Work Schedules and Cell Phone Stipends
  • GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement
  • Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement
  • Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses
  • Paid Holidays and Generous Paid Time Off Program
  • Rewards and Recognition
  • GEI-Funded Profit Sharing and 401(k)
  • Opportunity to be an Owner and Shareholder (Learn more here)
  • A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion
  • And More…
PHYSICAL REQUIREMENTS 
WORK ENVIRONMENT 
  
  
  
Functional Demands:    
 
 
 
 
Sedentary
x 
Light
 
Medium
Other
 
 
Activity Level Throughout Workday (check one per row) 
Physical Activity Requirements
Occasional
(0-35% of day)
Frequent
(33-66% of day)
Continuous
(67-100% of day)
Not Applicable
Sitting
 
 
x 
 
Standing
 
x 
 
 
Walking
x 
 
 
 
Climbing
 
 
 
x 
Lifting (floor to waist level) (in pounds)
x 
 
 
 
Lifting (waist level and above) (in pounds)
x 
 
 
 
Carrying objects
x 
 
 
 
Push/pull
x 
 
 
 
Twisting
x 
 
 
 
Bending
x 
 
 
 
Reaching forward
x 
 
 
 
Reaching overhead
x 
 
 
 
Squat/kneel/crawl
x 
 
 
 
Wrist position deviation
 
x 
 
 
Pinching/fine motor skills
x 
 
 
 
Keyboard use/repetitive motion
 
 
x 
 
Taste or smell (taste=never)
 
 
 
x 
Talk or hear
 
 
x 
 
Accurate 20/40 
Very Accurate 20/20 
Not Applicable
Near Vision
 
x 
Far Vision
 

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