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Community Services Associate Jobs in Carol Stream, IL

IWG plc

Community Associate

Niles, IL · On-site

$20.50/hr

Community Associate Address: 8780 W Golf Rd 2nd Floor 60714 Niles Illinois The world of work is ... You may sure that all of the services are properly charged, so that invoices are accurate. It ...

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All JobsCommunity Services Associate JobsCommunity Services Associate Jobs in Carol Stream, IL

Community Services Associate information

See Carol Stream, IL salary details

$10

$20

$29

How much do community services associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for community services associate in Carol Stream, IL is $20.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.85 per hour, depending on experience, location, and employer.

What is a community services associate?

Community Services Associates are professionals who work to support and improve the well-being of individuals and groups within a community. They often coordinate programs, provide resources, and connect people with social services such as housing, food assistance, and health care. Their work may involve outreach, assessing community needs, and collaborating with local organizations. Community Services Associates play a vital role in strengthening communities and helping people access the support they need.

What are the key skills and qualifications needed to thrive as a community services associate?

To thrive as a Community Services Associate, you generally need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client database systems, and sometimes first aid certification are frequently required. Strong interpersonal skills, cultural sensitivity, and effective communication help build trust and rapport with diverse community members. These competencies are crucial for delivering effective support, connecting clients with resources, and fostering positive community outcomes.

What are some common challenges community services associates face when supporting diverse community members?

Community Services Associates often encounter challenges such as addressing the varied needs of individuals from different cultural, socioeconomic, and linguistic backgrounds. Navigating limited resources while ensuring equitable support for everyone can be demanding. Additionally, building trust with community members and collaborating effectively with partner organizations requires strong communication and problem-solving skills. Being adaptable and culturally sensitive is key to overcoming these challenges and delivering impactful services.

What is the difference between Community Services Associate vs Case Manager?

AspectCommunity Services AssociateCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certification in social servicesBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentCommunity centers, social service agencies, healthcare facilitiesHospitals, social service agencies, community organizations
Employer & Industry UsageNonprofits, government agencies, healthcare providersHealthcare, social services, government programs
Common Search & Comparison IntentUnderstanding entry-level social service rolesMore involved case management responsibilities

The Community Services Associate typically performs entry-level support tasks within social service settings, focusing on client engagement and resource coordination. In contrast, a Case Manager handles more complex case planning, assessments, and ongoing client support, often requiring higher education and specialized training. Both roles are vital in social services but differ in responsibilities and qualifications.

What are the most commonly searched types of Community Services jobs in Carol Stream, IL?

The most popular types of Community Services jobs in Carol Stream, IL are:

What cities near Carol Stream, IL are hiring for Community Services Associate jobs?

Cities near Carol Stream, IL with the most Community Services Associate job openings:

Community Services Associate jobs near you
Infographic showing various Community Services Associate job openings in Carol Stream, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,386 per year, or $20.9 per hour.

Patient Services Associate - Child Guidance Center, Stamford- Full Time - Bilingual (English & Sp...

Community Health Center (CT)

Chicago, IL • On-site

$17.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Job Description Summary:

The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.

Job Description:

The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency's commitment to excellence. They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.

ROLE AND RESPONSIBILITIES

Patient experience:

  • Provide exceptional customer service to all patients, visitors and callers
  • Oversee the safe, efficient, and comfortable atmosphere of the reception area
  • Greet patients and other visitors to the agency and assist them as appropriate
  • Review schedules daily to ensure accuracy and fill appointment opportunities
  • Schedule and reschedule appointments in accordance with CHC scheduling guidelines
  • Collect, verify, update and document patient demographics, insurance information and forms
  • Reconcile patient visits daily

Insurance:

  • Verify active insurance coverage and status and update information as necessary
  • Collect patient payments, balances and copays
  • Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date
  • Complete end of day reporting and ensure records balance

Phones:

  • Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system, per CHC guidelines
  • Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per CHC Indexing protocols

HIPAA:

  • Consistently ensure and maintain patient confidentiality

Other:

  • Escalate concerns to site leads/Operations Manager and offer suggestions for improvement
  • Supports manager in monitoring inventory of supplies for the office
  • Meet and exceed assigned individual and departmental goals
  • Other duties and projects as assigned

QUALIFICATIONS

  • Associates degree, medical office or medical assistant degree required
  • Bilingual skills, Spanish speaking, Required
  • Exceptional customer service skills
  • Excellent Verbal and written communication skills
  • Proven ability to multi task
  • Problem Solving and critical thinking skills
  • Excellent organizational skills
  • Healthcare experience in Medical, Dental, or Behavioral Health preferred
  • Experience with Microsoft Power Point, Excel, Word, preferred

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

  • Hours will vary; our schedules range Monday-Friday from 7am-7pm and Saturdays
  • Minimal physical effort. Must be able to operate computer and telephone continuously
  • Regular regional travel as necessary

Community Health Center Company Benefits for Full-Time Employees:

  • For Health & Wellness
    • Medical plans with Health Spending and Flexible Spending Accounts
    • Health Reimbursement Arrangement Accounts
    • Dental and Vision Plans
    • Wellness Incentive Program
    • Life and Disability Insurance
    • Voluntary Life, Accident, Critical Illness, Auto, Identity Theft, Pet and Homeowner's Insurance, Legal Services.
  • For Financial Success
    • 403(b) plan with a discretionary company match after 1 year of employment.
  • For Great Work Life Balance:
    • Paid time off
    • Paid Parental Leave
    • Paid holidays
    • Employee Assistance Programs
  • For Professional and Educational Advancement
    • Tuition Reimbursement

Please note- some of these benefits do not apply to part-time, temporary, or per-diem roles.

Organization Information:

Location:

CGC - Child Guidance Center of Southern CT - Shippan Ave

City:

Stamford

State:

Connecticut

Time Type:

Full time

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