ZipRecruiter

Log In

1

Community Services Associate Jobs in Chicago, IL

Joffrey Ballet

Patron Services Associate

Chicago, IL · On-site

$18.50/hr

... community as one of the largest dance companies and dance education providers in Chicago and the ... About The Position The Patron Services Associate is responsible for handling all customer service ...

Joffrey Ballet

Lead Academy Services Associate

Chicago, IL · On-site

$40K - $45K/yr

The Lead Academy Services Associate oversees the front desk and administrative operations at the ... community as one of the largest dance companies and dance education providers in Chicago and the ...

Harper College

Community Service Officer II

Palatine, IL

$4.2K - $5.6K/mo

Harper offers associate degree and certification programs, advanced career programs, workforce ... Use various institutional and government databases for information on police services and ...

Harper College

Community Service Officer II

Palatine, IL · On-site

$22.17 - $26.49/hr

Use various institutional and government databases for information on police services and ... Associate degree or higher. Application Review Date: Applications are accepted until the position ...

Harper College

Community Service Officer II

Palatine, IL

$4.2K - $5.6K/mo

Harper offers associate degree and certification programs, advanced career programs, workforce ... Use various institutional and government databases for information on police services and ...

Deborah's Place

Health Services Associate

Chicago, IL · On-site

$21 - $24/hr

General This position is responsible for the healthcare coordination services to Community Based Services participants of Deborah's Place, through the provision of assessments, referrals ...

next page

Showing results 1-20

All JobsCommunity Services Associate JobsCommunity Services Associate Jobs in Chicago, IL

Community Services Associate information

See Chicago, IL salary details

$10

$20

$28

How much do community services associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for community services associate in Chicago, IL is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.75 per hour, depending on experience, location, and employer.

What is the difference between Community Services Associate vs Case Manager?

AspectCommunity Services AssociateCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certification in social servicesBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentCommunity centers, social service agencies, healthcare facilitiesHospitals, social service agencies, community organizations
Employer & Industry UsageNonprofits, government agencies, healthcare providersHealthcare, social services, government programs
Common Search & Comparison IntentUnderstanding entry-level social service rolesMore involved case management responsibilities

The Community Services Associate typically performs entry-level support tasks within social service settings, focusing on client engagement and resource coordination. In contrast, a Case Manager handles more complex case planning, assessments, and ongoing client support, often requiring higher education and specialized training. Both roles are vital in social services but differ in responsibilities and qualifications.

What are the key skills and qualifications needed to thrive as a community services associate?

To thrive as a Community Services Associate, you generally need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client database systems, and sometimes first aid certification are frequently required. Strong interpersonal skills, cultural sensitivity, and effective communication help build trust and rapport with diverse community members. These competencies are crucial for delivering effective support, connecting clients with resources, and fostering positive community outcomes.

What are some common challenges community services associates face when supporting diverse community members?

Community Services Associates often encounter challenges such as addressing the varied needs of individuals from different cultural, socioeconomic, and linguistic backgrounds. Navigating limited resources while ensuring equitable support for everyone can be demanding. Additionally, building trust with community members and collaborating effectively with partner organizations requires strong communication and problem-solving skills. Being adaptable and culturally sensitive is key to overcoming these challenges and delivering impactful services.

What is a community services associate?

Community Services Associates are professionals who work to support and improve the well-being of individuals and groups within a community. They often coordinate programs, provide resources, and connect people with social services such as housing, food assistance, and health care. Their work may involve outreach, assessing community needs, and collaborating with local organizations. Community Services Associates play a vital role in strengthening communities and helping people access the support they need.
What are the most commonly searched types of Community Services jobs in Chicago, IL? The most popular types of Community Services jobs in Chicago, IL are:
Community Services Associate jobs near you
Infographic showing various Community Services Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,211 per year, or $20.8 per hour.

Public Services Associate

La Grange Public Library

La Grange, IL

Full-time

Posted 3 days ago

New

Job description

Description

SUMMARY OF ROLE

Under the supervision of the Public Services Manager, the Public Services Associate facilitates superior patron service by serving as the first point of contact for the community primarily in the Youth Services area. This position will be cross trained to cover the Teen and Adult Services area as well. The Public Services Associate serves as an active representative of the library, providing a welcoming atmosphere in person, virtually or via the phone. The Public Services Associate supports departmental operations through the daily workflow of desk coverage, limited collection management, programming and core library tasks.


Specific skills, functions and projects will be assigned by the Public Services Manager based on experience, skills and the department's specific needs.


Schedule:

Monday: 9am-1pm

Tuesday: 9am-1pm

Thursday: 1pm- 5pm

1 Saturday and Sunday per month

Requirements

ESSENTIAL FUNCTIONS, RESPONSIBILITIES AND DUTIES

  • Assist patrons with their informational, entertainment and educational needs while providing excellent patron service.
  • Respond to patron requests using available resources, including referrals to other agencies or departments where appropriate.
  • Guide patrons in the use of library resources, including resolution of technology issues related to library equipment.
  • Contributes to the patron experience through conducting programs, following guidelines for educational and entertainment needs.
  • Ensures that public areas of library are safe and organized, and that displays are refreshed and appealing.
  • Assist with assigned departmental projects, reporting and activities.
  • Promote awareness, interest and use of the library's collection and services during interactions with patrons.
  • May assist with collection development and maintenance.
  • Other responsibilities and duties as assigned.

KNOWLEDGE AND SKILLS

  • Basic knowledge of Library-related services, technology and programs.
  • Basic skill in operating a personal computer, PC applications, electronic resources and technology commonly used in public libraries.
  • Ability to establish and maintain effective working relationships with coworkers, supervisors and the public.
  • Proficient use of business English, spelling, punctuation, grammar, and concepts to communicate effectively in a variety of formats.
  • Consistently exercises effective and appropriate judgement and independent decision-making
  • Proficient problem solving skills to assist in determining priority workflow and finding timely solutions to patron and workplace concerns
  • Ability to adapt and respond positively to changing work situations and environments.

MINIMUM QUALIFICATIONS

  • High school diploma or equivalent educational experience
  • One year of experience in a customer-focused environment required
  • Experience working with all ages of the public preferred.
  • Commitment to continuous and self-directed learning.
  • Ability to remain calm and resolve issues in challenging situations.
  • Ability to accurately sort and file alphabetically and numerically according to library filing systems.

WORKING CONDITIONS

  • Primarily works in a standard, shared computer workstation office environment requiring extensive periods of sitting, using a computer keyboard and reading a computer monitor.
  • Frequently moves between different areas of the library to provide patron service.
  • Occasional work outdoors (outreach events, programs, etc.)
  • Occasional bending, lifting, reaching or push/pull up to 100 pounds and lift to 25 pounds.
  • Occasional travel to meetings, training, or offsite work within the La Grange service area and across Illinois and requires access to reliable transportation.
  • This position requires regular evening and weekend hours.

Apply