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Community Service Aide Jobs in Springfield, MA (NOW HIRING)

Encompass Health

Environmental Services Aide

Ludlow, MA · On-site

$16 - $20.50/hr

A vibrant community of individuals passionate about the work they do! Become the Environment Services Aide you always wanted to be * Maintain cleanliness and safety across all hospital areas ...

Encompass Health

Environmental Services Aide

Ludlow, MA

$16 - $20.50/hr

A vibrant community of individuals passionate about the work they do! Become the Environment Services Aide you always wanted to be * Maintain cleanliness and safety across all hospital areas ...

Trinity Health

Counter Aide

Hartford, CT

... to our communities. Position Purpose: Under the direction of a cafeteria supervisor, the Counter Aide is responsible for the portioning, setting up and service of food items and cleaning and ...

Trinityhealth

Counter Aide

Hartford, CT · On-site

... to our communities. Position Purpose: Under the direction of a cafeteria supervisor, the Counter Aide is responsible for the portioning, setting up and service of food items and cleaning and ...

Home Care Evolution

Home Health Aide

Springfield, MA · On-site

$22 - $24.50/hr

Work on Your Schedule as a Home Health Aide (HHA) Now Hiring: Home Health Aide (HHA) | Excel ... service and create meaningful impact within the communities we serve. After 25 years, that mission ...

Home Care Evolution

Home Health Aide

Springfield, MA · On-site

$17 - $22/hr

Flexible schedule Home Health Aide (HHA) - One-to-One Patient Care - Earn up to $22/hour Flexible ... service and create meaningful impact within the communities we serve. After 25 years, that mission ...

Home Care Evolution

Home Health Aide

Springfield, MA · On-site

$17.50 - $22/hr

Wellness resources Home Health Aide (HHA) - One-to-One Patient Care Flexible Shifts | Clinical ... service and create meaningful impact within the communities we serve. After 25 years, that mission ...

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All JobsCommunity Service Aide JobsCommunity Service Aide Jobs in Springfield, MA

Community Service Aide information

See Springfield, MA salary details

$19.9K

$39.1K

$57.8K

How much do community service aide jobs pay per year?

As of Aug 20, 2026, the average yearly pay for community service aide in Springfield, MA is $39,144.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,900.00 and $47,800.00 per year, depending on experience, location, and employer.

What does a community service aide do?

A community service aide works with agencies in a municipality such as the police department or fire department. They arrange services to assist individuals transitioning back into society and perform clerical or administrative duties such as the completion of necessary paperwork and reporting. They may also work with a team of caregivers or social workers to implement a treatment plan. Opportunities exist with local governments and rehabilitation or residential care facilities.

What are some common challenges community service aides face and how can they overcome them?

Community Service Aides often work with diverse populations, including individuals in crisis or from underserved backgrounds. Navigating communication barriers and building trust can be challenging, especially in high-pressure situations. To overcome these challenges, aides benefit from strong interpersonal skills, cultural sensitivity, and ongoing training in conflict resolution and de-escalation. Collaborating closely with supervisors and team members also provides crucial support and helps develop effective solutions to complex community needs.

What are the key skills and qualifications needed to thrive as a community service aide, and why are they important?

To thrive as a Community Service Aide, you need strong interpersonal skills, basic administrative abilities, and usually a high school diploma or equivalent. Familiarity with case management software, data entry systems, and sometimes CPR or first aid certification is often expected. Outstanding communication, cultural sensitivity, and problem-solving skills help you build trust and effectively assist diverse community members. These skills are crucial for providing meaningful support and ensuring efficient delivery of community services.

What is the difference between Community Service Aide vs Social Worker?

AspectCommunity Service AideSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work or related field; licensure often required
Work EnvironmentCommunity centers, healthcare facilities, residential settingsHospitals, clinics, government agencies, private practices
Employer & Industry UsageNonprofits, healthcare providers, government programsHealthcare, social services, mental health organizations
Common Search & Comparison IntentUnderstanding entry-level roles assisting social workersProfessional social work roles requiring advanced education

Community Service Aides typically assist with basic client support and administrative tasks, often requiring only a high school diploma. Social Workers have more advanced responsibilities, including case management and counseling, and usually need a degree and licensure. Both roles work in community and healthcare settings but differ in education requirements and scope of practice.

What is the role of a community service aide?

A community service aide assists community members by providing support, information, and services in settings such as social service agencies, healthcare facilities, or community centers. They often perform tasks like client intake, data entry, and coordinating resources, requiring good communication skills and sometimes basic certifications or training. Their role helps improve community well-being and access to services.
More about Community Service Aide jobs

What job categories do people searching Community Service Aide jobs in Springfield, MA look for?

The top searched job categories for Community Service Aide jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Community Service Aide jobs?

Cities near Springfield, MA with the most Community Service Aide job openings:

Community Service Aide jobs near you

guest service aide/ cook

COMMUNITY RENEWAL TEAM INC

Hartford, CT • On-site

Full-time

Re-posted 28 days ago

Community Renewal Team rating

5.3

Company rating: 5.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

JOB DESCRIPTION

Position Title:

Guest Service Aide/Cook – McKinney Shelter

Department:

Housing and Shelter Services

FLSA Status:

Non-Exempt

Reports To:

Program Manager and/or Assistant Program Manager

GENERAL DESCRIPTION OF DUTIES

The purpose of this position is to support the Agency’s needs by providing services of safety and security to all Guests and staff at the shelter.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

  • Complete all admission/intake paperwork completely with new Guests.  Forward all paperwork to the appropriate party
  • Review the program handbook with new Guests and provide a brief orientation of the Program
  • Conduct pat and pocket searches when Guests return to the building to ensure Guests, Staff, and Program safety.
  • When Guests enter the program, check all bags for contraband and to ensure that the Guests have not exceeded their maximum number of allotted belongings in the room.
  • Monitor Guests behavior to ensure the safety and security of all Guests, Staff and facilities.
  • Conduct Guests room checks and facility checks (both inside and outside the facility). Results will be documented in the hourly logs.
  • Assist in the periodic, Guest Room Reviews, where a team of staff will check rooms for contraband, excessive food, belongings, room damage, and cleanliness.
  • Assist in distribution of meals when needed.
  • Complete all necessary documentation including log entries and incident reports in accordance with program policies and procedures.
  • De-escalate confrontations when possible to ensure the safety of Guests and Staff.
  • Ensure that Guests are keeping their room clean and organized at all times. Provide additional cleaning supplies if needed.
  • Assist with the removal of excess garbage from rooms when necessary.
  • Provide guidance on personal hygiene and maintain guest personal hygiene supplies.
  • Attend monthly staff meetings.
  • Position is considered “Essential Staff” and must come to work during inclement weather and may be mandated to stay to ensure appropriate staffing levels.
  • Distribute Guest Mail
  • Basic computer skills
  • Accept and catalog donations as they are brought to the shelter.
  • Follow Shelter’s Cook menu
  • Prepared and/or serve dinner for 100 clients
  • Clean /organize pantry, refrigerators, and freezers
  • Assure compliance with all health and sanitation codes in food preparation, service, clean up, and kitchen equipment maintenance
  • Stock supplies for breakfast and Snacks

ADDITIONAL JOB FUNCTIONS

  • Perform all other duties as assigned

MINIMUM TRAINING EXPERIENCE AND HEALTH CERTIFICATIONS

Education: High school diploma, GED, or associate’s degree in the human service field and some post-secondary training in Culinary Arts required.

Minimum Years of Experience: one (1) year of experience in related field required. (1) year experience in quantity

Active Certification/Trainings: CPR, First Aid and Safety,  Narcan Training, Mandated Reporter Training, Suicide Prevention Training. Quality Food Operator and/ or ServSafe Certification.

Knowledge of: mental health and substance abuse; have excellent written and oral communication skills and working with the homeless population.

Driving Required:    NO                 

Physical and TB Required:   YES

What Community Renewal Team employees say

Pay

Hours and flexibility

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