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Community Resource Center Navigator Jobs (NOW HIRING)

Seamar

Community Resource Navigator

Seattle, WA

$22.50 - $29.50/hr

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a ... The role of the Community Resource Navigator is to provide information and assistance to ...

HSAO

Community Resource Navigator

Pittsburgh, PA · On-site

$24.52/hr

Community Resource Navigator Location: Pittsburgh, PA Job Type: Full-Time (40.00 hours per week) Salary: $24.52 per hour ($51,000) ABOUT US At Human Services Administration Organization (HSAO), we ...

Seamar

Community Resource Navigator

Tacoma, WA

$21.50 - $29.25/hr

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a ... The role of the Community Resource Navigator is to provide information and assistance to ...

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How much do community resource center navigator jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for community resource center navigator in the United States is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.00 per hour, depending on experience, location, and employer.

What is a community resource center navigator?

Community Resource Center Navigators are professionals who assist individuals and families in accessing local resources, social services, and support programs. They help clients navigate complex systems such as housing, healthcare, food assistance, employment, and legal aid. Navigators provide guidance, referrals, and sometimes direct advocacy to ensure community members receive the help they need. Their goal is to empower people to overcome barriers and improve their quality of life by connecting them to appropriate resources.

What skills and qualifications are needed to thrive as a community resource center navigator?

To thrive as a Community Resource Center Navigator, you need knowledge of local social services, case management experience, and typically a background in social work or human services. Familiarity with client management databases, resource referral systems, and sometimes certifications like CPR or crisis intervention are often required. Outstanding interpersonal skills, cultural competence, and the ability to problem-solve under pressure help build trust and effectively assist diverse clients. These skills are crucial for connecting individuals with essential resources and ensuring their needs are met efficiently in often challenging circumstances.

What are common challenges faced by community resource center navigators when connecting clients to services?

Community Resource Center Navigators often encounter challenges such as clients facing transportation barriers, limited availability of resources, or complex eligibility requirements for various programs. Navigators need to stay informed about ever-changing community resources and maintain strong relationships with local service providers to advocate effectively for clients. Building trust with clients can also be a challenge, especially when dealing with sensitive issues, but it is crucial for successful outcomes. Adaptability, persistence, and strong communication skills help Navigators address these obstacles while providing comprehensive support.

What are popular job titles related to Community Resource Center Navigator jobs?

For Community Resource Center Navigator jobs, the most frequently searched job titles are:

Infographic showing various Community Resource Center Navigator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,665 per year, or $22.9 per hour.

Health Center Navigator

Loogootee, IN • On-site

Family Health Center
See more jobs at Family Health Centerexternal

$21/hr

Full-time

Posted 18 days ago

Key responsibilities

  • Assist patients/clients in accessing health insurance coverage and other resources.

  • Help patients/clients with the application and enrollment process for health insurance programs.

  • Coordinate with internal departments and community organizations to ensure coverage information is accurately documented and connect patients with resources.

Job description

Position Overview
The Health Center Navigator assists patients/clients in accessing health insurance coverage and other resources to reduce barriers to care. This position works with uninsured and underinsured patients/clients to identify available coverage options, including Medicaid, Marketplace plans, and the Family Health Center sliding fee scale. The Health Center Navigator assists patients/clients with the application and enrollment process, coordinates with internal departments to ensure coverage information is accurately documented and connects patients with community resources based on identified needs. This position also supports outreach and education efforts.
This position is located at our Martin County FHC.
Hours are Monday - Friday, 8A-5P.
Essential Functions
The essential functions may include, but are not limited to the following:
  • Supports and adheres to the Organization's Mission, Vision, and Values.
  • Successfully completes required Health Insurance Navigator training and certification and maintains certification as required.
  • Complies with applicable Navigator requirements and maintains current knowledge of health insurance enrollment policies and procedures.
  • Assists uninsured and underinsured patients in identifying and obtaining available health insurance coverage, including Medicaid, Marketplace coverage, and other applicable programs.
  • Assists in obtaining the Family Health Center sliding fee scale discount by collecting and verifying documentation required to determine eligibility based on Federal Poverty Level guidelines.
  • Assists with Medicaid applications, including presumptive eligibility and full Medicaid enrollment, and provides education regarding available Marketplace coverage options.
  • Coordinates with Registration and Billing staff to ensure newly obtained insurance coverage is accurately documented in the Electronic Health Record (EHR).
  • Monitors self-pay patients and follows up on potential changes in insurance coverage to support timely and accurate billing.
  • Assists with scheduling appointments and connecting with appropriate providers and services based on identified needs.
  • Identifies and develops relationships with community organizations and agencies to support patient enrollment, outreach, education, and access to resources.
  • Connects patients/clients with community resources and provides follow-up to assist with identified social and economic needs.
  • Supports in navigating barriers to care, including access to insurance, healthcare services, and community resources.
  • Maintains accurate and timely documentation of patient/client interactions, applications, services, and follow-up activities in the EHR.
  • Protects patient and personally identifiable information and maintains confidentiality in accordance with HIPAA and organizational policies.
  • Participates in required meetings, training, and continuing education activities.
  • Performs other duties as assigned.

Work-Related Experience
  • Experience working with health insurance enrollment, patient assistance, or community resources preferred.
  • Experience working with diverse populations and individuals experiencing barriers to healthcare access preferred.
  • Experience in a healthcare, community service, or customer service setting preferred.

Physical Demands and Work Environment
Mental:
  • Strong attention to detail and accuracy when handling patient and insurance information.
  • Ability to understand and apply health insurance requirements, policies, and procedures.
  • Strong organizational and problem-solving skills with the ability to prioritize and manage multiple responsibilities.
  • Ability to communicate effectively and professionally with patients, staff, insurance representatives, and community partners.
  • Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.

Physical:
  • Ability to perform repetitive motions, including typing for EHR documentation.
  • Able to perform essential job functions effectively.
  • Sufficient visual and hearing acuity to complete work accurately.
  • Prolonged sitting at a desk with frequent computer use.
  • Manual dexterity is necessary to operate computers and other office equipment.

Working Conditions:
  • Clean, well-lit, ventilated office environment.

Education, Certification, and Licensure
Education: High School Diploma or GED required.
Certification: Health Insurance Navigator certification required within the timeframe established by the organization
Licensure: Valid Driver's License
skills
  • Strong verbal and written communication skills.
  • Effective customer service and interpersonal skills.
  • Ability to explain complex information in an understandable manner.
  • Strong organizational and time management skills.
  • Ability to work independently and as part of a team.
  • Ability to prioritize multiple tasks and meet deadlines.
  • Proficient computer and data entry skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Ability to build positive relationships with patients, staff, and community partners.

Pay Range: $21 per hour

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