Community Relations Jobs in Appleton, WI (NOW HIRING)

Position Overview

The Unit Director directs/manages overall daily operations of the Boys & Girls Club at school-based sites with the primary concern for programs and service delivery, supervision and training of staff, facilities management, community relations and membership administration.

Essential Job Functions

Leadership

• Oversee the implementation and delivery of operations, program, services, and activities that facilitate achievement of Youth Development Outcomes.
• Motivate staff to create a welcoming environment that promotes an Optimal Club Experience featuring: Supportive relationships with caring adults, a safe positive environment, recognition, opportunity, fun & a sense of belonging. 
• Ensure positive collaboration exists between the school site administration and the Boys & Girls Club.
• Actively and substantially contribute to a healthy organizational culture characterized by the core elements of trust, inclusion, belonging, autonomy, position mastery, and purpose. 
• Collaborate with internal teams and departments to align goals and strategies and to foster a culture of cooperation and teamwork.
• Ensure continuous learning and continuous improvement processes thrive in each area of responsibility. 
• Use data ethically to make decisions in a timely and informed manner. 
• Build and engage in community relationships that enhance the organization's profile, build its reputation, support its priorities, and advance its mission. 
• Focus your efforts and that of your team members on promoting equity, engaging in trauma-informed and continuous improvement practices, and doing what is needed to help the communities the organization serves become great places for all children and youth to grow and thrive. 

Strategic Planning, Execution & Agility

• Plan and execute programs to ensure grant compliance and sustainability.
• Develop and implement strategic plans that align with the organization's strategic directions, mission, and goals.
• Monitor and evaluate the progress of strategic initiatives, making necessary adjustments to ensure successful execution.
• Demonstrate agility by adapting to changes in the internal and external environment and making timely decisions to keep the organization on track towards its goals.

Management

• Approach management of individual sites from a Continuous Improvement mindset to optimize effectiveness and relevancy to the school community.
• Ensure operational goals and objectives align with and advance the organization's strategic priorities.
• Regularly implement strategies to promote team development and performance, inclusive of but not limited to active listening, team performance assessments, coaching, team-based learning, recognition, fun, and transparent communications.
• Strive to meet and surpass the expectations of youth, families, staff, volunteers, Board, funders, and other key stakeholders.
• Support the planning, implementation, execution, and evaluation of special projects.
• Ensure spending stays within budgeted amounts, get advance approval on expenditures as required, meet allowable cost requirements, and support the successful delivery of programs and services in alignment with all restricted funding sources’ expectations and requirements.
• Finish work by established deadlines within the framework of established guidelines and policies.
• Address issues and concerns in a professional, respectful, and courteous manner.
• Ensure records are up-to date, accurate, and organized.
• Prioritize and organize multiple tasks and responsibilities in a way that meets daily responsibilities while continuing to work toward longer-term objectives.

Resource Development

• Train staff to understand how their actions and contributions to quality work and to maximization of resources enhance the organization’s fundraising efforts and its overall financial health.
• Participate in organizational fundraising efforts, including donor stewardship activities, Board engagement opportunities, third-party events, and special events.

Safety and Risk Management

• Ensure a healthy and safe environment, ensuring facilities, equipment and supplies are maintained.
• Plan staffing with mandated ratios and supervision of youth procedures to minimize opportunities for incidents.
• Ensure current safety practices meet or exceed organizational requirements.
• Support the development and implementation of new or amended new or amended policies, practices, and processes that further mitigate and minimize safety risks.

Human Resources, Supervision, and Talent Development 

• Provide strength-based onboarding experiences for new staff that allow for shadowing and skill development.
• Support efforts to ensure the organization has an acceptable number of qualified staff and effective leadership and management structures to operate effectively and deliver programs.
• Demonstrate a commitment to excellence and guide your team to do so as well, aligning efforts with the organization’s values, mission, strategic priorities, and policies.
• Ensure workplace operations comply with all relevant regulations, policies, and best practices.
• Provide active supervision of all direct reports, inclusive of ongoing coaching, regular one-on-one meetings, performance evaluations, goal setting, and talent development.
• Participate in available coaching opportunities, regular one-on-one meetings with supervisor, performance evaluations, and goal setting.
• Demonstrate a commitment to learning and development by following talent development requirements, ensuring your team does the same, and creating and following a professional development plan.
• Create and manage succession plans for key roles in your area of responsibility.

Other duties as assigned.

The Unit Director requires a majority combination of the following:

Education and Experience

• Bachelor’s degree in education, Human Services, or a related field
• At least 3 years’ experience in a Boys & Girls Club or similar organization planning and supervising activities based on the developmental needs of young people, or equivalent experience. 
• Demonstrated record of understanding regarding youth development principles, behavior management, outcome evaluation, and program management.

Skills and Requirements

• Ability to deal effectively with members and parents, including behavioral conversations.
• Will act as a liaison between the school site administration and the Boys & Girls Club organization.
• Exceptional communication skills, with the ability to convey information in a timely, open, and clear manner.
• Reliable transportation.
• Knowledge of and ability to effectively use computers, software, and other technology tools.
• Ability to establish and maintain effective working relationships with others.

Key Characteristics

• Is mission-driven and values-based.
• Demonstrates a growth mindset and a commitment to lifelong learning.
• Upholds a commitment to equity, while striving to be anti-racist and respectful of cultural differences with all stakeholders.
• Contributes to a purpose-driven culture characterized by trust, inclusion, belonging, autonomy, and learning.
• Operates with excellence in mind in all matters.