ZipRecruiter

Log In

1

Community Relations Manager Jobs in Houston, TX (NOW HIRING)

Oxy

Community Relations Advisor

Houston, TX · On-site

The company leverages its global leadership in carbon management to advance lower-carbon ... The Community Relations & Employee Engagement Advisor is responsible for supporting and ...

Oxy

Community Relations Advisor

Houston, TX

Support management of Oxy's Houston community investment portfolio, including charitable ... Track community relations and employee engagement metrics, including volunteer participation, event ...

Golden Bank NA

Community Relations Officer

Houston, TX · On-site

Position Summary The Community Relations Officer is responsible for developing, maintaining, and ... Collaborate with Commercial Banking, Retail Banking, Treasury Management, Mortgage, and Wealth ...

next page

Showing results 1-20

All JobsCommunity Relations JobsCommunity Relations Manager JobsCommunity Relations Manager Jobs in Houston, TX

Community Relations Manager information

See Houston, TX salary details

$31.2K

$106.6K

$120.1K

How much do community relations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for community relations manager in Houston, TX is $106,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,600.00 and $119,600.00 per year, depending on experience, location, and employer.

What is a community relations manager?

A Community Relations Manager is a professional responsible for building and maintaining positive relationships between an organization and the community it serves. They coordinate outreach programs, manage communication with local groups, and represent the organization at public events. Their goal is to enhance the company's reputation, address community concerns, and foster collaboration with stakeholders. Community Relations Managers play a key role in promoting the organization's values and ensuring it remains a good corporate citizen.

What does a community relations manager do?

A community relations manager is a marketing director who oversees the representation of a company or organization to the communities they work in and with. Job duties include maintaining a positive company image, working with members of the community, and issuing statements to the media. A community relations manager often works on marketing efforts, fundraisers, and other events.

What are the key skills and qualifications needed to thrive as a community relations manager, and why are they important?

To thrive as a Community Relations Manager, you need strong communication, public relations expertise, project management skills, and typically a bachelor's degree in communications, public relations, or a related field. Familiarity with media relations tools, CRM systems, and event management platforms is often required. Exceptional interpersonal skills, cultural awareness, and problem-solving abilities help you build trust and foster positive relationships within the community. These skills are crucial for effectively promoting organizational goals, managing public perception, and ensuring successful community engagement initiatives.

How does a community relations manager typically collaborate with other departments within an organization?

Community Relations Managers frequently work cross-functionally with departments such as marketing, public relations, human resources, and executive leadership. They coordinate closely with these teams to ensure that messaging is consistent, community initiatives align with the organization's goals, and relevant feedback from the community is shared internally. This collaboration often involves joint planning of events, developing outreach materials, and supporting company-wide social responsibility projects. Building strong internal relationships is crucial to effectively advocate for community needs and maximize positive impact.

What is the difference between Community Relations Manager vs Public Relations Specialist?

AspectCommunity Relations ManagerPublic Relations Specialist
CredentialsBachelor's in Communications, Marketing, or related field; experience in community engagementBachelor's in Communications, Journalism, or related; media relations experience
Work EnvironmentCommunity organizations, nonprofits, corporationsMedia outlets, PR agencies, corporate communications
Employer & Industry UsageUsed in nonprofits, corporations, government agenciesCommon in media, corporate, and agency settings
Search & Comparison IntentUnderstanding roles in community engagement and outreachMedia relations and reputation management

The Community Relations Manager focuses on building relationships within local communities, managing outreach programs, and fostering community support. In contrast, the Public Relations Specialist primarily manages media relations, press releases, and overall public image. Both roles require strong communication skills and experience in public engagement, but they serve different strategic purposes within organizations.

More about Community Relations Manager jobs

What are the most commonly searched types of Community Relations jobs in Houston, TX?

The most popular types of Community Relations jobs in Houston, TX are:

What are popular job titles related to Community Relations Manager jobs in Houston, TX?

For Community Relations Manager jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Community Relations Manager jobs in Houston, TX look for?

The top searched job categories for Community Relations Manager jobs in Houston, TX are:

What cities near Houston, TX are hiring for Community Relations Manager jobs?

Cities near Houston, TX with the most Community Relations Manager job openings:

Community Relations Manager jobs near you
Infographic showing various Community Relations Manager job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 2% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $106,610 per year, or $51.3 per hour.

Client & Community Relations Manager

Houston, TX • On-site

Houston Humane Society
11 - 50 employees
Learn more about Houston Humane Societyexternal

Full-time

Re-posted 21 hours ago

Job description

Position Overview:

Are you a compassionate and motivated professional, ready to make a meaningful impact on the lives of animals and the people who care for them? Houston Humane Society is seeking an experienced and motivated Client and Community Relations Manager. Join us and help shape the future of animal care in our community. 

The Client and Community Relations Manager is responsible for driving growth by increasing clinic census through strategic outreach, relationship building, and referral network expansion. This role focuses on developing partnerships, maintaining strong community presence, and implementing initiatives that generate consistent, high-quality referrals. This includes, building mutually beneficial relationships with referral sources and community partners; overseeing the operations of the call center and veterinary clinic front desk; and ensuring high-quality customer service and efficient workflows. This role involves representing the organization in the community, supervising staff, streamlining processes, handling escalated client concerns, and fostering a customer-focused culture. The ideal candidate will have a strong background in cultivating relationships, customer service, team building, supervision, and animal welfare.

  • Community Relations: Develop and execute strategies to increase client census and meet growth targets. Build and maintain relationships with referral sources such as animal rescues and shelters, veterinary care providers, community organizations and local partners. Facilitate visits, tours, presentations, and networking activities to promote services.
  • Leadership and Supervision: Supervise and manage the performance of call center and front desk staff, including scheduling, training, and development. Set clear goals and expectations, and provide ongoing feedback and coaching. Conduct regular team meetings to align on objectives, updates, and best practices. 
  • Operations Management: Ensure smooth daily operations of the call center and front desk, including appointment scheduling, client check-ins/outs, and handling payments. Monitor and optimize workflows to improve efficiency and client satisfaction. 
  • Customer Service Excellence: Serve as the point of escalation for complex client concerns and complaints, resolving issues promptly and professionally. Maintain and promote a client-first approach, ensuring all interactions are courteous, empathetic, and solution-focused. Develop and implement customer service policies and procedures to standardize quality across both departments. 
  • Staff Development Training: Provide initial and ongoing training for staff to ensure proficiency in customer service, scheduling systems, and clinic protocols. Identify skill gaps and create development plans for team members. Foster a positive and collaborative work environment to maintain high staff morale. 
  • Performance Metrics and Reporting: Track and analyze referral data and key performance indicators (KPIs) for call center and front desk operations (e.g., appointment scheduling rates, client wait times, resolution times). Prepare reports for management, highlighting successes, challenges, and opportunities for improvement. Implement corrective actions to address performance gaps. 
  • Collaboration and Communication: Work closely with the leadership team to align scheduling and client communication with clinic needs. Serve as a liaison between departments to ensure seamless operations and clear communication. Partner with leadership on strategies to enhance client retention and satisfaction. 
  • Assist with coordinating the annual Fix Felix event. 
  • Perform any other duties as needed to support the mission of the Houston Humane Society. 


Supervision Received: 

Chief Medical Administrator

 

Supervision Exercised

Front Desk and Call Center Client Relations Reps

 

Qualifications & Skills: 

 

  • Education: Bachelor’s degree in business administration, management, or a related field preferred; equivalent work experience may be considered. 
  • Experience: Minimum of 3-5 years of customer service experience, with at least 2 years in a supervisory/management role. Experience in a veterinary, healthcare, or service-oriented industry preferred. 
  • Skills: Strong leadership and team-building skills. Excellent interpersonal, communication, and problem-solving abilities. Proficiency in scheduling software and customer relationship management (CRM) tools. Ability to multitask and perform well under pressure. 
  • Attributes: Empathy, professionalism, and a passion for client care. 



Apply