Community Program Manager Jobs in Upland, CA (NOW HIRING)

About University Enterprises Corporation at CSUSB

(This is not a state position)

University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.

Position Summary

Temporary, Staff, Non-Exempt, Full Time, Benefited position through 9/30/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). 

Salary: $6,250.00-$7,083.33 per month.

Locations: Position serves both of the following locations:

• Temecula ERC- 43200 Business Park Dr. 2nd Floor, Temecula, CA 92590, AND
• Palm Desert ERC- 37023 Cook St Suite 102, Palm Desert, CA 92211

Work Schedule

40 hours per week. Monday through Friday 9:00AM to 5:30PM. Some nights and weekends required.

First Review Deadline

This position will remain open until filled. 

Typical Activities

Under minimal supervision of the Inland Empire & Coachella Valley Women's Business Center's Directors, the Program Manager will work independently to:

Program Leadership & Delivery:

• Lead the design, implementation, and continuous improvement of the SCALE business growth program.
• Develop curriculum, program structure, delivery models, and participant engagement strategies.
• Facilitate cohort-based business growth programs (8-12 weeks) for growthstage businesses.
• Coordinate and integrate subject matter experts, mentors, advisors, and strategic partners into program delivery.
• Ensure a high-quality participant experience and maintain strong program completion rates.

Portfolio & Client Management:

• Manage a portfolio of 10-15 growth-stage businesses per cohort.
• Assess business needs, identify operational and strategic growth opportunities, and support execution planning.
• Guide participants through growth planning, financial analysis, scaling strategies, and operational improvements.
• Hold business owners accountable to goals, milestones, and implementation timelines.
• Provide coaching and support related to capital readiness, operations, and business scaling.

Performance Management & Reporting:

• Track, measure, and report program outcomes including:
  • Revenue growth
  • Capital accessed (loans, grants, investments)
  • Job creation and retention
  • Program completion and participant satisfaction
• Maintain accurate CRM records, reporting systems, and participant documentation.
• Analyze program performance data and recommend improvements to increase impact and scalability.

Partnership & Stakeholder Engagement:

• Build and maintain relationships with business advisors, lenders, ecosystem partners, and community stakeholders.
• Collaborate with internal leadership and part-time Business Growth Advisors to align program goals and delivery.
• Strengthen regional business support networks and community partnerships.

Strategic Program Development:

• Support the development of a repeatable and scalable program model across multiple regions.
• Contribute to strategic planning, process improvements, and organizational growth initiatives.
• Represent the organization at community events, partner meetings, and entrepreneurial ecosystem engagements.

Travel: Driving in Riverside and San Bernardino counties.

Perform other duties and responsibilities as may be required. 

Minimum Qualifications

• Education:
  • Bachelor's degree in Business Administration, Entrepreneurship, Finance, Economic Development, Public Administration, or a related field required.
  • Equivalent combination of education and relevant professional experience may be considered.
• Experience:
  • Minimum of 5 years of experience in program management, business consulting, entrepreneurship support, economic development, lending, or related fields.
  • Experience working with growth-stage businesses with revenues ranging from $500K to $2M+.
  • Demonstrated success driving measurable business outcomes such as revenue growth, capital access, operational scaling, or job creation.
  • Experience facilitating workshops, cohorts, training programs, or executivelevel group engagements.
  • Experience managing cross-functional partnerships and stakeholder relationships.
• Knowledge:
  • Business growth strategies and operational scaling
  • Financial analysis including cash flow, profit margins, forecasting, and capital readiness
  • Small business development and entrepreneurship ecosystems
  • Program management and cohort-based learning models
  • CRM systems, data tracking, and performance reporting
• Skills: 
  • Strong facilitation and presentation skills
  • Excellent project and program management capabilities
  • Effective coaching, mentoring, and relationship-building skills
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities and deadlines simultaneously
• Abilities:
  • Ability to drive measurable business outcomes and participant accountability
  • Ability to work independently and collaboratively in a fast-paced environment
  • Ability to engage effectively with diverse entrepreneurs and stakeholders
  • Ability to think strategically while managing day-to-day program execution
  • Ability to adapt programming based on participant and community needs
• Special Requirements:
  • Ability to travel regularly throughout the Coachella Valley and Inland Empire regions.
  • Occasional evening or weekend work may be required for events, workshops, or community engagements.
  • Valid California driver's license and reliable transportation required.
  • Ability to work in a flexible work environment as needed.
• Core Values:
  • Successful candidates will demonstrate alignment with the organization's core values:
  • Think Like an Owner
  • Results Driven
  • Continuous Learning
  • Community Impact Focused

Preferred Qualifications:

• Background in entrepreneurship, consulting, business lending, or scaling a business.
• Experience designing and launching business accelerator or cohort-based programs.
• Familiarity with underserved and diverse entrepreneurial communities.
• Experience with CRM systems and performance measurement tools.
• Bilingual skills are a plus.
• Knowledge of the Coachella Valley and Inland Empire business ecosystems preferred.

Benefits Include:

• Medical, Dental, Vision, Flex Cash option
• CalPERS Retirement and CalPers 457
• Group Term Life/ Accidental Death & Dismemberment (AD&D)
• Holidays & Personal Holiday
• Vacation and Sick pay accruals
• Educational Assistance Benefit is based on availability of funding.
• Workers' Compensation, Unemployment Insurance, State Disability Insurance

University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.
To view the UEC Affirmative Action Program, please contact UEC Human Resources at UEC-HR@csusb.edu Monday through Friday between the hours of 8:00am and 5:00pm.
As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce.  If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability.  You may request reasonable accommodations by contacting UEC's Human Resources Manager at UEC-HR@csusb.edu.
 

EEO AA Policy Statement 

Employment of Individuals with Disabilities and Protected Veterans

Supplemental Information

UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.