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Community Engagement Project Manager information

What does a community engagement project manager do?

A Community Engagement Project Manager is responsible for building relationships and facilitating communication between an organization and the communities it serves. They plan, implement, and evaluate projects that foster community involvement, address community needs, and support organizational goals. Their work often includes organizing events, managing outreach programs, collaborating with stakeholders, and measuring the impact of engagement initiatives. This role requires strong interpersonal, organizational, and communication skills to effectively connect with diverse groups.

What are the key skills and qualifications needed to thrive as a community engagement project manager?

To thrive as a Community Engagement Project Manager, you need expertise in project management, stakeholder collaboration, and community outreach, often supported by a degree in communications, public relations, or a related field. Familiarity with project management software (such as Asana or Trello), CRM systems, and data analysis tools is typically required. Outstanding interpersonal skills, cultural sensitivity, and strong verbal and written communication abilities make someone stand out in this role. These skills and qualities are vital for building trust, coordinating complex projects, and ensuring effective engagement with diverse communities.

What are some common challenges faced by community engagement project managers when working with diverse stakeholder groups?

Community Engagement Project Managers often encounter challenges such as balancing differing priorities among stakeholders, addressing communication barriers, and fostering trust within the community. Successfully navigating these challenges requires strong interpersonal skills, cultural sensitivity, and adaptability. Maintaining transparent communication and actively seeking input from all groups can help ensure inclusive decision-making and project buy-in. Building long-term relationships and demonstrating responsiveness to community feedback are also key to overcoming these obstacles.

What is the difference between Community Engagement Project Manager vs Community Outreach Coordinator?

AspectCommunity Engagement Project ManagerCommunity Outreach Coordinator
CredentialsBachelor's degree in community development, communications, or related field; experience in project managementBachelor's degree in social sciences, communications, or related field; experience in community outreach
Work EnvironmentLeads projects, collaborates with stakeholders, manages teamsCoordinates outreach activities, builds community relationships, supports programs
Employer & IndustryNonprofits, government agencies, community organizationsNonprofits, public health, educational institutions

The Community Engagement Project Manager typically oversees multiple projects, manages teams, and develops strategic plans for community programs. In contrast, the Community Outreach Coordinator focuses on executing outreach activities, building community relationships, and supporting engagement efforts. Both roles require strong communication skills and community knowledge but differ in scope and responsibilities.

What are popular job titles related to Community Engagement Project Manager jobs in Washington?

For Community Engagement Project Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Community Engagement Project Manager jobs in Washington look for?

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What cities in Washington are hiring for Community Engagement Project Manager jobs?

Cities in Washington with the most Community Engagement Project Manager job openings:

Community Engagement Project Manager jobs near you
Infographic showing various Community Engagement Project Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 15% Part Time, 2% Temporary, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Community Engagement Manager

Housing Opportunity Com

Silver Spring, MD • On-site

Full-time

Re-posted 2 days ago

Job description

Community Engagement Manager

About HOC

The Housing Opportunities Commission of Montgomery County (HOC) exists to provide people with low and moderate incomes the opportunity to live in safe, affordable, high-quality housing in Montgomery County. We strengthen families by offering opportunities for personal and economic growth through partnerships and supportive services.

To achieve this mission, HOC operates as a Public Housing Authority (PHA), a housing finance agency and an affordable housing developer. HOC serves approximately 20,000 residents, owns more than 9,400 rental units, and has provided mortgages and homeownership assistance to more than 2,000 first-time homebuyers.

About Resident Services

HOC’s Resident Services Department strives to enhance the lives of HOC customers by coordinating and implementing a vast array of high-quality programs, services, and resources. Through collaborative partnerships with Montgomery County, the federal government, and various community-based organizations, Resident Services offers comprehensive service coordination, impactful resident programs, and robust supportive housing services to individuals and families who reside in HOC owned-managed properties or receive HOC housing subsidies, as well as applicants on HOC’s waitlist.

Reporting to the Vice President of Resident Services, the Community Engagement Manager is a dynamic, collaborative, and purpose-driven leader with a focus on Program Development, Strategic Partnerships, and Community Engagement.

Note: This is a hybrid position. Newly hired employees are eligible to work remotely two days a week once the 6-month probation period is successfully completed.

Essential Job Duties include, but are not limited to the following:

Team Leadership & Staff Development

  • Provide overall leadership, management and strategic direction to staff within the Community Engagement team; oversee the day-to-day operations of the unit; directly supervise four full-time staff: (1) Community Engagement Supervisor, (2) Program Specialists, and (1) Program Assistant. Occasionally supervise temporary staff.
  • Co-develop program guidelines, procedures, and policies for staff;
  • Coach and mentor team members to grow their skills ensuring employees receive ongoing training;
  • Represent HOC at meetings, events and partner engagements.

Community Engagement Oversight

  • Develop and implement a comprehensive community engagement strategy that aligns programs, events, services and initiatives with the Cradle-to-Career Model and Whole Family approach;
  • Oversee and administer key programs such as Youth Enrichment Services (YES), Adult Education & Workforce Development (AEWD), and the Fatherhood Initiative Program (FIP) and provide oversight for annual large-scale resident events;
  • Conduct special initiatives and support emergency response efforts for residents of HOC properties as needed.

Partnership Development

  • Cultivate and maintain trusted relationships with a wide range of non-profit, for-profit, and government organizations focused in education, employment, health, general social services, nutrition, childcare, legal, and other relevant industries.
  • Collaborate internally with the legal and procurement divisions to establish formal agreements.

Performance Management and Budgeting

  • Develop, monitor, and report key performance metrics and program outcomes to assess the value and impact of services delivered;
  • Oversee data collection, analysis, and processes for continuous improvements;
  • Ensure programs meet grant standards where applicable;
  • Manage the affiliated operating budgets for all programs and services.

Please Note: This position includes the performance of other duties as assigned.

Minimum Qualifications

  • Experience: At least ten (10) years of substantial and demonstrable experience in the field of Social Work, Social Services, Human Services, or a related field including at least three (5) years in a supervisory or leadership role.
  • Education: Master’s degree in Social Work, Human Services, Psychology, Sociology or a related field.

Note: An equivalent combination of education and experience may be accepted.

Knowledge, Skills and Abilities:

  • Strong program development, project management, and organizational leadership skills.
  • Excellent interpersonal skills, cultural humility, and the ability to engage sensitively and constructively with department and agency leadership.
  • Exceptional oral communication skills including comfort with speaking publicly in a variety of settings and ability to articulate complex ideas clearly and persuasively.
  • Effective written communication skills including experience with preparing reports, briefings, and other written content.
  • Ability to work independently, meet deadlines and exercise good judgment.
  • Knowledge of program development, implementation and evaluation.
  • Exceptional leadership skills with the ability to coach and guide staff.
  • Considerable knowledge of Social Work/Social Service practices and programs.
  • Knowledge of subsidized housing programs.
  • Advanced knowledge of Microsoft Excel, Word, and PowerPoint.

Grade 26 - Min: $79,937 / Mid: $106,780 / Max: $133,622 | Salary determined by departmental budget - Offer commensurate with experience.

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.