Community Enablement Program Manager Jobs (NOW HIRING)

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Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.
GTM Enablement Program Manager
Enablement Programs Team • Reports to: Director, Enablement Programs
Job Summary
Designs, builds, launches, and measures end-to-end enablement programs that build organizational capability, drive adoption of processes, tools, and methodologies, and improve revenue outcomes and field performance. Operating across the full scope of the Enablement Programs team, this role takes on programs spanning operational excellence and transformation initiatives, high-priority sales plays, and proficiency development for key CRO roles and partners. It partners with Enablement Business Partners and cross-functional stakeholders to assess needs, define strategic learning objectives, and deliver scalable solutions aligned to global GTM priorities.
This role sits within the Enablement Programs team and reports to the Director of Enablement Programs. It operates across the full program lifecycle-from discovery through launch, adoption, and sustainment-collaborating with Enablement Business Partners for intake and prioritization and with Enablement Services for production, delivery, logistics, and vendor management. Rather than owning a single fixed program domain, this role flexes across the team's portfolio, taking on whichever programs best match business priorities and team capacity.
Success in this role requires strong ownership, a bias for action, and the ability to drive execution independently while validating assumptions, asking thoughtful questions, and proactively resolving ambiguity.
Responsibilities
Intake, Discovery & Alignment

• Partners with the appropriate Enablement Business Partner to conduct structured discovery with business stakeholders and subject matter experts (SMEs)

• Assesses capability gaps, performance gaps, field readiness, and success criteria across skills, processes, tools, and behaviors

• Defines program objectives, target audiences, and success metrics, aligning them to business priorities, revenue targets, and transformation initiatives

• Validates scope, priorities, and success metrics with stakeholders and secures executive sponsorship

Enablement Strategy & Proposal Development

• Develops formal enablement proposals aligned to business priorities, revenue and proficiency objectives, and strategic learning goals

• Recommends scalable approaches to build proficiency, improve effectiveness, and drive adoption

• Defines program scope, target audiences, success metrics, and recommended delivery strategy

• Produces comprehensive project plans and timelines spanning design, development, delivery, rollout, and reinforcement and sustainment

• Identifies resource requirements, dependencies, and risks

Program Design & Development

• Leads end-to-end design of enablement programs that build proficiency in processes, tools, methodologies, role expectations, and sales plays

• Develops learning journeys, assets, resources, and reinforcement mechanisms

• Collaborates with SMEs across the business to develop content and assets

• Incorporates field insights via surveys, interviews, pilots, and focus groups

• Ensures alignment with global standards and reuse of existing assets where appropriate

Program & Project Management

• Owns execution from design through launch, adoption, and sustainment

• Maintains detailed plans, milestones, dependencies, risks, and timelines

• Coordinates cross-functional contributors across Business Partners, Services, and stakeholder teams

• Ensures readiness for rollout and provides regular status updates to stakeholders and leadership

Launch, Delivery & Adoption

• Partners with Enablement Services to produce, schedule, and deliver enablement experiences, including logistics and production

• Engages field champions and leaders to drive adoption and sustainment

• Supports train-the-trainer activities as needed

• Ensures readiness for global rollout

Coaching & Reinforcement

• Works with sales and partner leadership SMEs to embed coaching practices and reinforcement strategies

• Provides leaders with tools to support ongoing behavior change

Communications

• Develops targeted program communication plans aligned to broader GTM messaging

• Coordinates announcements, reminders, and just-in-time resources to support awareness and participation

Measurement & Continuous Improvement

• Defines success metrics and the measurement approach

• Tracks participation, completion, adoption, effectiveness, and business impact

• Identifies trends and improvement opportunities, and provides insights and recommendations to stakeholders

Qualifications

• 5-7 years of experience in enablement, program management, operations, sales effectiveness, or a related field

• Demonstrated success leading cross-functional initiatives end-to-end

• Strong stakeholder management and influence skills

• Ability to operate independently in ambiguous environments while maintaining alignment

• Experience designing and delivering enablement across both proficiency/transformation and revenue/field-performance programs preferred

• Experience with global programs and partner/channel audiences preferred

• Bachelor's degree required

The targeted pay range for this position in the following location is / locations are:
United States - Dallas Infomart Office DAI : 70,000 - 105,000 USD / Annual
Canada - Toronto Office TRO : 73,000 - 109,000 CAD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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This posting is a new position within our organization.