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Community Enablement Program Manager Jobs (NOW HIRING)

Revenue Enablement Program Manager At Fullbay, our mission is simple - to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology ...

Revenue Enablement Program Manager At Fullbay, our mission is simple - to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology ...

Lead enablement programs for new products, enhancements, and strategic GTM initiatives from planning through execution, managing multiple concurrent releases, stakeholders, and priorities. * Monitor ...

Join Team CARFAX as a Sales Enablement Program Manager Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a ...

Description Join Team CARFAX as a Sales Enablement Program Manager Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping ...

This role combines instructional design expertise, performance consulting, and enablement program management to ensure team members and partners have the skills, knowledge, tools, and resources ...

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Community Enablement Program Manager information

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$30K

$81.2K

$137K

How much do community enablement program manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for community enablement program manager in the United States is $81,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,500.00 and $101,000.00 per year, depending on experience, location, and employer.

What is a community enablement program manager?

A Community Enablement Program Manager is a professional responsible for designing, implementing, and managing programs that support and empower a specific community—often within organizations or customer bases. Their role typically involves organizing training, resources, and events to help community members build skills, share knowledge, and achieve their goals. They act as a bridge between the organization and the community, fostering engagement, collaboration, and growth. These managers also collect feedback to improve programs and ensure they align with community needs and organizational objectives.

How does a community enablement program manager typically collaborate with cross-functional teams to drive program success?

A Community Enablement Program Manager frequently works alongside marketing, product, customer success, and support teams to design and implement initiatives that empower user communities. They facilitate regular meetings, share insights from the community, and coordinate resources to ensure alignment with organizational goals. Effective communication and stakeholder management are essential, as the manager must balance differing priorities and ensure that community feedback translates into actionable improvements. This collaborative approach fosters a cohesive strategy that benefits both the organization and its community members.

What are the key skills and qualifications needed to thrive as a community enablement program manager, and why are they important?

To thrive as a Community Enablement Program Manager, you need expertise in program management, stakeholder engagement, and community development, typically supported by a bachelor's degree in communications, business, or a related field. Familiarity with project management tools (like Asana or Trello), CRM systems, and data analytics platforms is often required. Strong interpersonal skills, cultural sensitivity, and the ability to motivate and educate diverse groups make someone stand out in this role. These skills and qualities are crucial for building effective programs, fostering collaboration, and driving impactful community outcomes.

What is the difference between Community Enablement Program Manager vs Customer Success Manager?

AspectCommunity Enablement Program ManagerCustomer Success Manager
Primary FocusDeveloping and managing community programs to engage users and foster collaborationEnsuring customer satisfaction and retention through support and relationship management
Work EnvironmentCommunity platforms, events, online forumsCustomer accounts, support channels, CRM systems
Required SkillsCommunity engagement, program management, communicationCustomer relationship management, problem-solving, communication
Industry UsageTech, SaaS, online platformsTech, SaaS, enterprise solutions

The Community Enablement Program Manager focuses on building and nurturing community programs to engage users, while the Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles require strong communication skills but differ in their primary objectives and work environments.

Infographic showing various Community Enablement Program Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $81,206 per year, or $39 per hour.

Technical Enablement Program Manager

San Francisco, CA • On-site

Postman
Software Development • 501 - 1,000 employees

$130K - $170K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

The Opportunity

Postman is the world's leading API platform, used by millions of developers and thousands of organizations to design, build, test, and scale APIs faster. As Postman continues to grow, we are investing in enabling our technical customer-facing teams to deliver exceptional experiences for developers and enterprises.

We're looking for a Technical Enablement Program Manager to build and scale enablement programs that empower our Solution Engineers (SEs) and Customer Solution Engineers (CSEs) to succeed with customers. In this role, you will ensure our technical teams have the deep platform knowledge, technical engagement skills, and practical tools they need to help customers evaluate, adopt, and expand their use of Postman.

You'll partner closely with Sales Engineering, Product, Product Marketing, and Revenue Operations to create structured technical enablement programs, hands-on learning experiences, and technical accreditation paths that raise the bar for technical excellence across the organization.

This role is ideal for someone who thrives at the intersection of technical depth, program management, and field enablement, and who enjoys helping technical teams become more effective in customer-facing situations.

What You'll Do

Build and scale technical enablement programs

  • Design and manage global technical enablement initiatives that support Solution Engineers and Customer Solution Engineers across the customer lifecycle.
  • Develop scalable enablement frameworks that ensure technical teams can consistently deliver high-impact customer engagements.

Develop technical accreditation and certification programs

  • Create structured technical accreditation programs that validate expertise in Postman's platform and API workflows.
  • Build learning paths that help technical teams continuously grow their platform knowledge and technical capabilities.

Enable Solution Engineers for successful customer evaluations

  • Ensure SEs have strong technical acumen on Postman's platform and how it fits into modern API and developer workflows.
  • Build programs that strengthen:
    • Technical discovery and solution mapping
    • Technical storytelling and demo delivery
    • Proof-of-Value (POV) design and execution
  • Develop reusable demo frameworks, technical assets, and playbooks to support customer evaluations.

Enable Customer Solution Engineers to drive adoption and success

  • Ensure CSEs are equipped to guide customers through technical onboarding and implementation.
  • Build enablement programs focused on:
    • Driving platform adoption and usage
    • Best practices for scaling Postman across teams
    • Supporting complex customer technical issues
    • Guiding customers through enterprise API workflows and governance

Partner cross-functionally across the company

  • Collaborate with Product and Engineering to translate new platform capabilities into training, labs, and technical learning content.
  • Partner with Sales Engineering and Customer Success leadership to identify skill gaps and prioritize enablement initiatives.
  • Work with Product Marketing and RevOps to support new product launches and technical go-to-market initiatives.
  • Collaborate with Enablement counterparts, Customer Education, Technical Training, and Sales leadership to align programs with broader GTM initiatives, product rollouts, sales plays, and priorities that support new business, expansion, and revenue growth.

Measure impact and continuously improve

  • Define and track success metrics such as technical accreditation completion, demo effectiveness, POV success rates, onboarding effectiveness, and customer adoption metrics.
  • Gather feedback from the field to continuously improve enablement programs and learning experiences.
About You
  • 5+ years of experience in technical enablement, sales engineering enablement, developer enablement, or technical program management within a SaaS or developer-focused company.
  • Experience working with Solution Engineers, Customer Success Engineers, Forward Deployed Engineers, or developer-facing teams.
  • Strong understanding of API platforms, developer workflows, or technical SaaS products.
  • Proven experience building technical training programs, certifications, or enablement frameworks.
  • Ability to translate complex technical concepts into clear, practical learning experiences.
  • Strong program management skills with the ability to drive cross-functional initiatives across global teams.
  • Excellent communication and facilitation skills, with experience delivering workshops or technical enablement sessions.
  • A data-driven mindset with the ability to connect enablement initiatives to customer outcomes and business impact.
  • Experience with learning platforms (LMS), enablement tools, and content management systems is a plus.

The reasonably estimated base salary for this role ranges from $130,000 to $170,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, experience, and location.