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Community Associate Jobs in Massachusetts (NOW HIRING)

DraftKings

Community Associate

Boston, MA

The Crown Is Yours As a Community Associate, you'll help shape how customers experience DraftKings across our social channels. You'll be the voice behind DK Assist on X, creating timely, engaging ...

DraftKings, Inc.

Community Associate

Boston, MA · On-site

The Crown Is Yours As a Community Associate, you'll help shape how customers experience DraftKings across our social channels. You'll be the voice behind DK Assist on X, creating timely, engaging ...

IWG plc

Community Associate

Boston, MA · On-site

$21.76/hr

Community Associate Address: 300 Baker Avenue Suite 300 01742 Concord Massachusetts The world of work is changing...short commutes, flexibility, and convenience are the minimum standards employees ...

NGIN Workplace

Community Associate

Cambridge, MA · On-site

Do you want to be part of a growing community of entrepreneurs who are looking to change the world?? Are you self motivated, social, and have A LOT of energy??? About NGIN Workplace NGIN is an ...

NGIN Workplace

Community Associate

Cambridge, MA

Do you want to be part of a growing community of entrepreneurs who are looking to change the world?? Are you self motivated, social, and have A LOT of energy??? About NGIN Workplace NGIN is an ...

TORP Group

Be Seen First

Community Associate / Operations Admin - Shared Co-working Offices!

Boston, MA · On-site

$50K - $55K/yr

Nationally recognized property development and management firm is seeking a professional Community Associate/Operations Administrator for their shared workspaces. The company provides a luxury ...

benchmark

The Branches of Framingham, a Benchmark Assisted Living & Memory Care community is hiring Part Time ... Associate Referral Bonus Program * Physical & Mental Health Wellness Programs * 401k Retirement ...

Benchmark Senior Living

CNA or HHA - Per Diem

Marlborough, MA · On-site

$16 - $21/hr

Previous experience working with people with dementia is desired As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: * 8 ...

Benchmark Electronics, Inc.

Part Time CNA/HHA

Hanover, MA · On-site

$20.50 - $21.75/hr

Previous experience working with people with dementia is desired As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: * 8 ...

benchmark

$19 - $25/hr

Previous experience working with people with dementia is desired As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: * 8 ...

Benchmark Electronics, Inc.

CNA/HHA- Full-Time

Newton, MA · On-site

$17 - $22.25/hr

Previous experience working with people with dementia is desired As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: * 8 ...

Benchmark Electronics, Inc.

Receptionist

Danvers, MA · On-site

$17.75 - $19/hr

Possesses expert knowledge of telephone system and capable of teaching others As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the ...

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All JobsCommunity Associate JobsCommunity Associate Jobs in Massachusetts

Community Associate information

See Massachusetts salary details

$11

$22

$30

How much do community associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for community associate in Massachusetts is $22.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $25.19 per hour, depending on experience, location, and employer.

What is a community associate?

A community associate works to fulfill many networking, PR, and community engagement duties on behalf of a brand or organization. As a community associate, your job consists of managing projects, developing effective outreach campaigns to increase awareness of a brand, service, or product, and tracking member engagement. You may also help create engaging content and products. Qualifications for this career typically include a combination of a high school diploma and experience or an undergraduate degree. Strong leadership and communication skills and the ability to work in a team are essential for this role.

What is the difference between Community Associate vs Community Manager?

AspectCommunity AssociateCommunity Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor's degree often preferred; experience in community engagement
Work EnvironmentEntry-level, supporting community activities, events, and communicationOversees community programs, manages teams, and develops strategies
Employer & Industry UsageNonprofits, residential complexes, tech companies, coworking spacesCorporations, nonprofits, online platforms, real estate
Search & Comparison IntentUnderstanding entry-level roles in community engagementLooking for leadership or strategic roles in community management

The main difference between a Community Associate and a Community Manager lies in their responsibilities and experience level. Community Associates typically support community activities and require less experience, while Community Managers oversee strategic initiatives and team management. Both roles are vital in fostering community engagement across various industries.

What are the key skills and qualifications needed to thrive as a community associate, and why are they important?

To thrive as a Community Associate, you generally need strong organizational abilities, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, office productivity tools, and facility management systems is often required. Exceptional interpersonal skills, adaptability, and proactive communication help you excel in supporting community members and resolving issues. These competencies are crucial for fostering a positive environment, ensuring smooth operations, and delivering excellent service to clients and members.

How does a community associate typically collaborate with other departments to support member engagement?

Community Associates often serve as the bridge between members and various internal teams such as facilities, sales, and events. They may coordinate with the facilities team to resolve member issues, work with the sales department to help onboard new clients, and assist the events team in planning or executing community activities. This role requires strong communication skills and the ability to multitask, as you'll be juggling multiple requests while ensuring a positive experience for members. Regular collaboration with diverse teams is key to fostering a vibrant and supportive community environment.
More about Community Associate jobs
What are the most commonly searched types of Community jobs in Massachusetts? The most popular types of Community jobs in Massachusetts are:
What cities in Massachusetts are hiring for Community Associate jobs? Cities in Massachusetts with the most Community Associate job openings:
Community Associate jobs near you
Infographic showing various Community Associate job openings in Massachusetts as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,811 per year, or $22 per hour.

Community Associate

DraftKings

Boston, MA

Full-time

Posted 7 days ago

DraftKings rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

3rd of 15 rated gambling companies

Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As a Community Associate, you'll help shape how customers experience DraftKings across our social channels. You'll be the voice behind DK Assist on X, creating timely, engaging content while building meaningful connections with our community through every interaction. Working at the intersection of the Social Media and Customer Experience Teams, you'll turn customer conversations into opportunities to strengthen trust, elevate our brand, and deliver an exceptional social experience.

What you'll do as a Community Associate

  • Respond to customer questions across the DK Assist social channels with speed, empathy, and accuracy, delivering a best-in-class customer experience.

  • Create timely, engaging social content that reflects our brand voice, sparks conversation, and strengthens customer sentiment.

  • Partner closely with the Social Media and Customer Experience Teams to ensure consistent messaging and a seamless customer journey across social touchpoints.

  • Identify trends, emerging conversations, and opportunities to proactively engage our community with relevant content.

  • Balance customer support with community engagement by turning everyday interactions into meaningful brand moments.

  • Help grow our social presence by applying platform best practices that increase engagement, strengthen community relationships, and reinforce trust in the DraftKings brand.

  • Support a rotating schedule that may include weekdays, evenings, weekends, and holidays to provide timely coverage across our social channels.

What you'll bring

  • At least 1 year of experience in a customer-facing role.

  • Strong copywriting skills with experience creating engaging social content, including both real-time and evergreen content.

  • Knowledge of DraftKings' offerings, customer experience, and player community.

  • A strong understanding of social media platforms, internet culture, and emerging trends.

  • Excellent written communication skills with the ability to adapt your tone while maintaining a consistent brand voice.

  • The ability to thrive in a fast-paced environment, manage multiple conversations simultaneously, and make thoughtful decisions under pressure.

  • Experience with Adobe Photoshop or Adobe Premiere is a plus.

Join Our Team

We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 56,300.00 USD - 70,400.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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