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Community Assistant Jobs in Reading, MA (NOW HIRING)

Sun Communities, Inc.

Community Manager

Nashua, NH · On-site

Assists with preparation of budgets; provides accurate data to assist in CapEx and expansion needs * Reports deficiencies that would adversely affect the operation of the community * Reviews and ...

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Community Assistant information

See Reading, MA salary details

$11

$19

$27

How much do community assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for community assistant in Reading, MA is $19.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.82 per hour, depending on experience, location, and employer.

What does a community assistant do?

A Community Assistant typically helps manage and support a residential or community environment, such as a student housing complex or apartment community. Their responsibilities often include assisting residents, organizing events, communicating important information, addressing concerns, and sometimes helping with administrative tasks. Community Assistants act as a liaison between residents and management to ensure a positive living experience. They may also help enforce community policies and promote a friendly, inclusive atmosphere.

What are the key skills and qualifications needed to thrive as a community assistant, and why are they important?

To thrive as a Community Assistant, you need strong organizational abilities, interpersonal skills, and a high school diploma or equivalent, often with experience in customer service or student affairs. Familiarity with property management software, email platforms, and scheduling tools is typically expected. Outstanding communication, conflict resolution, and teamwork skills set top candidates apart. These skills are crucial for maintaining positive resident relations, resolving issues efficiently, and supporting a vibrant community environment.

What are some common challenges faced by community assistants, and how can they effectively address them?

Community Assistants often navigate challenges such as balancing the needs of diverse community members, handling conflict resolution, and maintaining clear communication. These challenges can be managed by developing strong interpersonal skills, staying organized, and proactively engaging with residents or community members. Regular training on conflict management and utilizing feedback from the community also help in creating a positive and inclusive environment.

What is the difference between Community Assistant vs Resident Advisor?

AspectCommunity AssistantResident Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma; college students often preferred
Work EnvironmentCommunity centers, apartment complexes, housing facilitiesCollege dormitories, student housing
Employer & IndustryProperty management companies, housing authoritiesUniversities, colleges, student housing
Common Search & ComparisonYesYes

Both Community Assistants and Resident Advisors work in housing environments, providing support and assistance to residents. Community Assistants typically work in apartment complexes or community centers, focusing on general resident support, event coordination, and safety. Resident Advisors primarily serve college students in dormitories, offering peer support, enforcing residence policies, and fostering community. While their roles overlap in community engagement, the main difference lies in the setting and specific responsibilities.

More about Community Assistant jobs

What cities near Reading, MA are hiring for Community Assistant jobs?

Cities near Reading, MA with the most Community Assistant job openings:

Community Assistant jobs near you
Infographic showing various Community Assistant job openings in Reading, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 15% Part Time, 10% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,517 per year, or $19.5 per hour.

Assistant Community Manager - Alcott

Equity Residential

Boston, MA • On-site

$29.12 - $35.59/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Equity Residential rating

6.7

Company rating: 6.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

135th of 254 rated facilities management

Job description


At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver a Winning Performance:
  • Question Authority
  • Walk the Talk
  • Share Knowledge
  • Listen, not just Hear
  • See the Glass Half Full
  • Take Educated Risks
  • Enjoy the Ride
  • Share the Spotlight
  • Do the Right Thing
  • Test Your Limits

We Care About Your Total Wellbeing:
  • Physical Wellbeing: Medical, dental, and vision care
  • Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
  • Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
  • Community Wellbeing: Paid Community Service Hours
  • Career Wellbeing: Leadership Development
  • Learn more about our Total Wellbeing program here.

What You'll Be Doing:
As an Assistant Community Manager, you will drive the entire sales process, building strong connections with prospects and residents, and delivering exceptional customer service to facilitate lease renewals, with a clear pathway for career growth towards a Community Manager position.
  • Leading, mentoring, and training in sales, marketing, and customer service for a positive work environment
  • Managing financial transactions, including payments and audits, for accurate resident file maintenance
  • Utilizing effective selling techniques, maintaining comprehensive community knowledge, and contributing to marketing efforts.
  • Explaining lease provisions, overseeing move-in activities, and conducting orientations for new residents
  • Responding promptly to resident calls and emails, proactively address needs, and follow up on concerns
  • Maintaining effective communication with maintenance staff, ensuring resident needs are met
  • Proactively monitoring property trends for future occupancy needs

What You'll Need to Thrive:
  • Residential or commercial property management, hospitality, or retail experience
  • Customer service and sales experience
  • High School diploma or equivalent
  • A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
  • Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
  • Knowledge of federal and state apartment housing laws
  • Availability to work a flexible schedule, including weekends
  • Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
  • Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

Salary: $29.12 - $35.59 per hour
  • Employees are eligible for overtime pay and performance incentives.

Bonus Qualifications:
  • Managerial Experience

What Equity Residential employees say

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