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Community Assistant Jobs in Amherst, MA (NOW HIRING)

UCP of Western Massachusetts, Inc.

AWC Direct Care

Athol, MA

$23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide direct, 1:1 support in the home and community * Assist with daily living activities and promote independence * Implement safety and behavioral support strategies as trained * Maintain ...

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Community Assistant information

See Amherst, MA salary details

$10

$18

$25

How much do community assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for community assistant in Amherst, MA is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.42 per hour, depending on experience, location, and employer.

What does a community assistant do?

A Community Assistant typically helps manage and support a residential or community environment, such as a student housing complex or apartment community. Their responsibilities often include assisting residents, organizing events, communicating important information, addressing concerns, and sometimes helping with administrative tasks. Community Assistants act as a liaison between residents and management to ensure a positive living experience. They may also help enforce community policies and promote a friendly, inclusive atmosphere.

What are the key skills and qualifications needed to thrive as a community assistant, and why are they important?

To thrive as a Community Assistant, you need strong organizational abilities, interpersonal skills, and a high school diploma or equivalent, often with experience in customer service or student affairs. Familiarity with property management software, email platforms, and scheduling tools is typically expected. Outstanding communication, conflict resolution, and teamwork skills set top candidates apart. These skills are crucial for maintaining positive resident relations, resolving issues efficiently, and supporting a vibrant community environment.

What are some common challenges faced by community assistants, and how can they effectively address them?

Community Assistants often navigate challenges such as balancing the needs of diverse community members, handling conflict resolution, and maintaining clear communication. These challenges can be managed by developing strong interpersonal skills, staying organized, and proactively engaging with residents or community members. Regular training on conflict management and utilizing feedback from the community also help in creating a positive and inclusive environment.

What is the difference between Community Assistant vs Resident Advisor?

AspectCommunity AssistantResident Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma; college students often preferred
Work EnvironmentCommunity centers, apartment complexes, housing facilitiesCollege dormitories, student housing
Employer & IndustryProperty management companies, housing authoritiesUniversities, colleges, student housing
Common Search & ComparisonYesYes

Both Community Assistants and Resident Advisors work in housing environments, providing support and assistance to residents. Community Assistants typically work in apartment complexes or community centers, focusing on general resident support, event coordination, and safety. Resident Advisors primarily serve college students in dormitories, offering peer support, enforcing residence policies, and fostering community. While their roles overlap in community engagement, the main difference lies in the setting and specific responsibilities.

More about Community Assistant jobs

What are the most commonly searched types of Community jobs in Amherst, MA?

The most popular types of Community jobs in Amherst, MA are:

What cities near Amherst, MA are hiring for Community Assistant jobs?

Cities near Amherst, MA with the most Community Assistant job openings:

Community Assistant jobs near you
Infographic showing various Community Assistant job openings in Amherst, MA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $37,817 per year, or $18.2 per hour.

Assistant Property Manager (Affordable / Tax Credit) (NE2024APM101)

Blue Castle Agency

Springfield, MA • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday

Job description

ASSISTANT PROPERTY MANAGER (Affordable / Tax Credit)

Our client is currently seeking an Assistant Property Manager to support the day-to-day operations and resident relations for one of their affordable housing multifamily communities in the area. The ideal candidate will have a proven track record of success in a similar role, as well as strong leadership, communication, and problem-solving skills.

WHAT YOU'LL DO
  • Support and inspire the team to achieve occupancy and client retention goals
  • Maintain the property's financial performance according to the budget
  • Deliver timely financial and operational reports to clients and ownership groups
  • Cultivate strong relationships with owners, residents, employees, and vendors
  • Coach the team to differentiate the community from competitors
  • Collaborate with the marketing group to position the community attractively
  • Ensure consistent guest satisfaction and outstanding customer reviews
  • Encourage team growth through knowledge sharing and training participation
WHY YOU MATTER
  • Create a motivating environment for your team to excel
  • Manage performance through regular feedback and growth plans
  • Engage in meaningful conversations to make residents feel at home
  • Take responsibility for solving customer problems and ensuring satisfaction
  • Actively contribute to maintaining the community's excellence
WHAT IT TAKES
  • 3+ years of property management experience
  • Experience with affordable housing programs and compliance: i.e. Project-Based Section 8, Tax Credit (LIHTC), Elderly, Family, etc
  • Familiarity with industry software, apps, and computer programs (i.e. Yardi, etc)
  • Excellent written and verbal communication skills.
THE PERKS!
  • Market Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance plans.
  • Professional development opportunities.
  • Generous vacation and leave policies.