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Community Assistant Jobs in Ames, IA (NOW HIRING)

Tailwind Group, Inc.

Community Assistant

Ames, IA · On-site

$12/hr

The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide ...

Tailwind Group, Inc.

Community Assistant

Ames, IA · On-site

$12/hr

The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide ...

Tailwind Group, Inc.

Community Assistant

Ames, IA · On-site

$12/hr

The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide ...

Tailwind Group, Inc.

Community Assistant

Ames, IA · On-site

$12/hr

The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide ...

Community State Bank

Community Banker - White Birch

Ankeny, IA · On-site

$16.75 - $21/hr

Community Banker DEPARTMENT: Retail Banking JOB SUMMARY: The Community Banker is responsible for ... Provide support and assist in balancing the ATM machine in a secure, timely, and accurate manner ...

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Community Assistant information

See Ames, IA salary details

$8

$15

$21

How much do community assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for community assistant in Ames, IA is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $12.74 and $16.35 per hour, depending on experience, location, and employer.

What does a community assistant do?

A Community Assistant typically helps manage and support a residential or community environment, such as a student housing complex or apartment community. Their responsibilities often include assisting residents, organizing events, communicating important information, addressing concerns, and sometimes helping with administrative tasks. Community Assistants act as a liaison between residents and management to ensure a positive living experience. They may also help enforce community policies and promote a friendly, inclusive atmosphere.

What are the key skills and qualifications needed to thrive as a community assistant, and why are they important?

To thrive as a Community Assistant, you need strong organizational abilities, interpersonal skills, and a high school diploma or equivalent, often with experience in customer service or student affairs. Familiarity with property management software, email platforms, and scheduling tools is typically expected. Outstanding communication, conflict resolution, and teamwork skills set top candidates apart. These skills are crucial for maintaining positive resident relations, resolving issues efficiently, and supporting a vibrant community environment.

What are some common challenges faced by community assistants, and how can they effectively address them?

Community Assistants often navigate challenges such as balancing the needs of diverse community members, handling conflict resolution, and maintaining clear communication. These challenges can be managed by developing strong interpersonal skills, staying organized, and proactively engaging with residents or community members. Regular training on conflict management and utilizing feedback from the community also help in creating a positive and inclusive environment.

What is the difference between Community Assistant vs Resident Advisor?

AspectCommunity AssistantResident Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer college experienceHigh school diploma; college students often preferred
Work EnvironmentCommunity centers, apartment complexes, housing facilitiesCollege dormitories, student housing
Employer & IndustryProperty management companies, housing authoritiesUniversities, colleges, student housing
Common Search & ComparisonYesYes

Both Community Assistants and Resident Advisors work in housing environments, providing support and assistance to residents. Community Assistants typically work in apartment complexes or community centers, focusing on general resident support, event coordination, and safety. Resident Advisors primarily serve college students in dormitories, offering peer support, enforcing residence policies, and fostering community. While their roles overlap in community engagement, the main difference lies in the setting and specific responsibilities.

More about Community Assistant jobs

What are the most commonly searched types of Community jobs in Ames, IA?

The most popular types of Community jobs in Ames, IA are:

What cities near Ames, IA are hiring for Community Assistant jobs?

Cities near Ames, IA with the most Community Assistant job openings:

Community Assistant jobs near you
Infographic showing various Community Assistant job openings in Ames, IA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,580 per year, or $18.1 per hour.

Community Assistant

Ames, IA • On-site

Tailwind Group, Inc.
Real Estate • 11 - 50 employees
Learn more about Tailwind Group, Inc.external

$12/hr

Part-time

Re-posted 6 days ago

Job description

Description

Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team! 


The Position: The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide excellent customer service to our residents and administrative support to the office staff, take pride in the property, and understand that this role is critical to the reputation of the property.


The Property: The Quarters Ames is a resort-style housing community consisting of 195 units and 518 beds, specifically built and designed with Iowa State University students in mind.  

This is a part-time position working a variable schedule, not to exceed 29.5 hours per week. Rotating nights and weekends are required and may vary based on property needs.


The compensation rate for this position is $12.00 per hour plus bonus potential. This rate is determined by current market data based on the position requirements and complexities. 


Responsibilities & Duties 

  • Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
  • Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events. 
  • Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident. 
  • Assist with annual unit turnover and help execute move-in/move-out procedures.
  • Complete administrative and Front Desk tasks and duties.
  • Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
  • Seek feedback from residents and communicate them with the team.
  • Respond to after-hour emergency issues as needed.
  • Perform other duties as directed by Property Manager.

Requirements

  • Prefer for our Community Assistants to live onsite and be currently enrolled at the university. 
  • Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously. 
  • Possess strong administrative, organization, and communication skills.
  • Demonstrate a high level of integrity and professionalism. 
  • Be a self-motivated individual and excel at working in a team environment. 
  • Ability to have a positive and innovative approach to problem-solving. 
  • Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.

To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/. 

A complete list of responsibilities and duties can be provided during the interview process.  


This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer. 

Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.

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